Emerald Hotels with Airport pickup service

Absolutely gorgeous, and lovely staff members! Super helpful, and friendly. Adored all interactions with the managers and especially the housekeeping crew! Everyone is so accommodating, helpful and lovely! Parking is quiet private, which I loved! The place was nice and peaceful, 24 hour surveillance made me feel safe to leave my mother in law there. The beds were amazingly comfortable, rooms & bathrooms were extremely clean and lovely! Thank you for the stay! Will recommend to everyone I know needing a room in this area!

After a great day exploring the Yarra Valley we stayed one night at this beautiful property, Emerald Ridge, in the Guest Room. As soon as you turn up the driveway you know you're in for a treat. The hosts greeted us on arrival and showed us all we needed to know about the room. You're then left in peace to really enjoy the modern, well designed and spacious accommodation which is also right in the heart of nature. The room featured a king size bed, a lounge area with two comfortable chairs, a small table for two, a large TV (which can rotate to any direction in the room), books, magazines, chess board, a luxurious bathroom with two shower heads, a large spa bath, and a small kitchenette with toaster and microwave. There is air conditioning and a gas fireplace depending on your needs. There was a lovely bottle of sparkling wine and a block of chocolate in the room, as well as everything you needed for breakfast - bacon, toast, an assortment of cereal, fresh fruit and peach cups, yoghurts, orange juice, milk, spaghetti and baked beans and an assortment of spreads. We had visited wineries and cheese producers, went fruit picking, went to Emerald Lake Park and to Healesville Santuary, but both my husband and I agree that our favourite part of the trip was enjoying the sparkling wine and cheese and crackers on the day we arrived, sitting on our own private balcony, looking over the farm with the rain falling through the trees at the end of the balcony. If you're looking for a little piece of heaven - this is it.

Unknowingly we were given an upstairs room and were informed there was not an elevator. The stairs were steep and the walkways were very uneven, causing difficulty in reaching the room. At night the area was not well litl The room was fairly large, but there was no door on the wardrobe, no clock, no radio and no telephone. Not even a biscuit to have with our coffee. We were expected to use a QR code to familiarize ourselves with the amenities. The bed was comfortable. The shower was over a spa, and required dexterity to get into the spa. I have no idea how one would get out. As we are both very senior citizens it was therefore impossible for us to have a shower. The room was very uninspiring and dull, and the bathroom looked dated, although the taps were modern!! For the cost of $241.20 we were very disappointed in the hotel and the lack of amenities. All the staff members we encountered were very friendly and efficient.

Breakfast at the restaurant, pay for it, the service attitude is good; facilities are equivalent to domestic Samsung standards, average, remember to bring your own slippers, toiletries; not good for extra beds, you can spread out the sofa, but sleep uncomfortable; Noisy, the neighborhood is basically the community, very quiet, not many people, basically no one can meet at night.

Had a catch up lunch with my kids and father - 3 generations who all loved the meals here. The usual favourites on the menu - chicken parma, flat head tails, lamb shanks (which were huge), I had the saginyaki and my youngest had the arachini balls. All meals were generous sizes. The apple crumble as usual was delicious. The restaurant is large and there is plenty of space. Come here before Christmas and you'll find the place very busy. Wheelchair friendly. Dietaries catered for. Portion sizes good. Plenty of parking. Seniors meals are available with great value for money. Staff were excellent and despite being busy, got our orders correct and to us in a timely manner. Thank you.

30 + 31/10/2019 Room 9. Yes would stay here again. But some things you need to be aware of. There is no breakfast facility on site and no toaster or microwave. There is a basic breakfast pack available FREE IF YOU BOOK DIRECT. The hotel bistro (separate building) is excellent, perhaps the best quality smorgasbord food I have ever experienced, and a discount is applied for resident guests. Room was large with good ensuite, good shower. Comfortable beds. Beds are on casters so can be risky, We have found this in some other places and as an ex business owner I fail to understand why the hospitality industry has not realized how they are leaving themselves liable to an injury claim - imagine the outcome if an older frail person goes to sit on the bed and it moves away and they fall. The room and linen were clean, the only fault I could find was the ensuite window frame needed a clean.

My husband and I stayed at Clarendon Cottages for a weekend in late November, and I can honestly say it was a wonderful experience. We stayed in the Camelia Cottage and absolutely loved it. Clearly a lot of thought has gone into the interior design of the cottage to make it a cozy, welcoming place. And just the attention to detail to make your stay that little bit better was very welcome! Everything from an umbrella bucket (with an umbrella) by the door (It rained a lot during our stay), to a well stocked fruit bowl. Blankets for the arm chairs, a very comfy bed and bedding, excellent breakfast options. We could not fault the place and will definitely consider returning in the future.

We recently stayed here for 4 nights and for the price that you pay isn't the service that you receive. It all started when we tried to find our room after it wasn't explained to us how the ”buildings” work. As we tried to get back into the reception area, we found ourselves in the fire escape as our tag for the escalator didn't work in that area. We finally got ourselves into the room to find it not so clean. On a day trip to Healesville and surrounding area's we were responsible and left the car at an establishment for the night and got an Uber. It wasn't until we needed the room keys and discovered we left the keys in our car. Unfortunately, this ”Hotel” only has 1 set of keys. We called reception (as no one mans this at all) and we were given the incorrect room key as a spare. Another phone call has us sorted for the key only (no more tags for the security access to the doors and escalator). Prior to this the manager stated he would be home when we get home from dinner to let us in. We rang and rang and rang (14 times in total) no answer. We messaged through Facebook and tried every alternate. Still to date no answer. Yes, we made it difficult for ourselves with leaving the keys in the car however what a * show it is to get access without it. The reception line was call forwarded onto the managers mobile phone which was turned off. The rooms don't get serviced (Please make up my room) daily, not enough soap etc left for the length of our stay. Never again!!

Needed 2 bedroom apartment , outdoor area to sit for long periods and a pool and needed it all to be close to Mum's aged care facility in case she didn't manage being away. Delivered on all this. Staff lovely and very efficient. Needed my booking to be changed to downstairs and a late check in. All done with no fuss, confirmation email for piece of mind. Beds really comfortable. Would stay there again

With a stay at Weardale Estate in Melbourne (The Patch), you'll be within a 5-minute drive of Dandenong Ranges National Park and Sherbrooke Forest. This luxury cottage is 3.4 mi (5.4 km) from Puffing Billy Steam Train and 6.5 mi (10.5 km) from 1000 Steps Kokoda Walk.Pamper yourself with onsite massages or take in the view from a garden. This cottage also features complimentary wireless internet access and wedding services.Featured amenities include express check-out and luggage storage. Free self parking is available onsite.Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring indoor private spa tubs. Complimentary wireless internet access is available to keep you connected. Conveniences include separate sitting areas and microwaves, and you can also request irons/ironing boards.