Sonesta Emeryville San Francisco Bay Bridge Reviews

This hotel needs renovation, room facilities and supplies need to be upgraded and updated.

Staff very welcoming from the moment you enter the building

The room is very big, and there is a large shopping mall next to it. It is very convenient for shopping. There are also IKEA and Wal-Mart a little further away. The location is very good, and the experience is quite good. The most important thing is that the price is not expensive.

The location of the hotel is very good, and there are many supporting facilities in the nearby business district. There is no restriction on swiping cards in hotel elevators, anyone can drive straight in and feel insecure. The side facing the road goes to the highway, and the noise is not completely isolated. On the evening of the 29th, the hotel had a power outage without prior notice. I waited for more than 2 hours in the dark before calling, and I didn't get any explanation or apology from the hotel.

Very nice hotel, the area is considered safe, the service is also very good and timely to meet the needs

The service attitude of the waitress is very bad

Room was good

本來是打算自己去住的，可以商務簽美國，所以給客户訂的，客户反饋還可以，希望下次有機會自己再去體驗一把

設施：好 衞生：好 環境：好 服務：好好

This hotel is cool. I was not happy about not having a microwave in my room, however, the kindness of the staff made up for that. Everyone was very helpful and cordial. I’ll be back again!

We had to switch rooms 5 times. The fridges were dirty in every room. The rooms smelled horrible. The TVs had various problems. The AC didnt work in at least 1 room. Finally on our 5th move we asked for the manager and he changed our room and upgraded us. That was nice but after 2 hrs of unpacking and packing back up to move rooms it was too little too late. We stay at hotels over 40 times a year. We have never in the Years of traveling and work events had a situation arise like this, especially at this price point. I would be very cautious about booking here. I wouldn't reccomend it, I will also never be booking here again.

The rooms do not smell fresh but it’s a great location for shopping and nice view of the bay bridge wheo

Book this hotel for the first time to celebrate my daughter 9th birthday. A pool party in the winter is hard to do, and this Sonesta hotel was one of two hotels in the area that offered an indoor pool. This hotel was amazing, and slept comfortably 3 kids in each bed for a total of 6, then I slept on the chair. I’m sure I could have asked for a roll away bed, but I didn’t bother. The hotel is clean, and very appealing to the eye. Check-in isn’t until 4:00 so I love that they don’t close the pool area until 9:30PM. We had a party of 7, and basically had the entire pool / hot tub to ourselves for four hours straight. This was amazing because the kids were loud, and we song happy birthday and had cake by pool. Caution the pool is not heated, and extremely cold like your swimming in a lake; definitely will take your body a while to adjust to freezing water temperature (needs adjusting). The hot tub on the other hand is a great temperature and feels so relaxing. This will now be one of our go to hotels, and now planning a Mother’s Day stay for the future. Overall this hotel is 5/5 and the only con is that this hotel does not offer a continental breakfast, some rooms come with it and hotel will give you a voucher upon check-in, but it’s only for two people per room. Not many options and no hot food, breakfast is à la cart with yogurt bagels etc.. not buffet style with hot food like most continental breakfast. Not worth the cost for 7 of us, so I went to Trader Joe’s next door.

I have stayed here before and it is great. However, the room I stayed in was not prepped.There was no soap and the usual toiletries. Also, the sheets and pillows smelled of men's cologne. Clearly, not washed. I did not sleep that night. I was so grossed out.