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Great location for visiting our relatives. Front desk staff was helpful, and we appreciated that they had extra towels and toilet paper behind the front desk so that we wouldn’t have to wait for someone to deliver this to our room. Beds in our 7th floor room was surprisingly firm. Most hotels have worn soft beds. Bathroom is well designed considering it’s a small space. Bright lights and white walls with a modern shower reminds me of a deluxe cruise ship bathroom. Mini microwave in the room is a nice plus because the Trader Jo’s is right across the street. Free parking is a definite plus. And lobby area feels like a mini living room. At night, you need your hotel key to walk through the front entrance sliding doors as well as tap key to access elevator — great double security feature which I appreciated! And housekeeping staff were genuinely helpful and friendly.

Have stayed at this hotel many times over the years when I come to the bay. Pros: - Nice breakfast - Kept clean - Spacious - Shower is really nice - Modern looking room Cons: - Clientele has gone downhill over the years - Elevators are slow or out of service - Increased risk of your car getting broken into at this location

I stayed at the sonesta emeryville for one night while in sf bay for a business trip. Very clean, staff was really nice and accommodating. Room was comfortable and I had a nice view of the Bay. I didn’t have time to visit the shops across the street. Would definitely recommend!

The location of the hotel is very good and very convenient. There was a little episode when I checked in. The hotel said that I had not received Trip.com payment, and I repeatedly paid the money at the front desk. Finally, with the help of Trip.com customer service, the customer service corresponded quickly.

Hotel is kept in good order. When the facility runs out of parking in the hotel parking lot you are directed to park in the paring complex across the street. Be cautious when parking there, Oakland is a crime riddled city where criminals get a free pass to prey on the weak. Be cautious when traveling in all of the bay area. Wear a bullet proof vest if you can.