M32984****
April 30, 2023
The room was ok. The restaurant is extremely dirty and messy. It was already very late when we arrived at the hotel that day. Can't everything be done on a first-come, first-served basis? We were the first to arrive, so we immediately told them to order through Ctrip and gave the order number to the front desk. Then two people came over, so I handled it for others first. Forget it, don’t care. At around 8 o'clock in the morning, the staff went to swipe the key card. They already informed that the room was occupied and they were still swiping the key card. The hotel's handling of the hotel is insincere. Bad attitude
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