Wyndham Garden Madison Fitchburg

We paid for this reservation in advance. Upon arriving to the hotel, the staff at the front desk tried to tell me that my card was a prepaid debit card. She proceeded to explain that the hotel requires bank accounts only through banks that have a physical brick and mortar location. After driving six hours and arriving at 11pm we were not allow to check in. The manager then refused to refund us, stating that I she didn’t have to refund it since we picked a nonrefundable rate. We lost out on our money and still had to go book hotel somewhere else. I had no problems checking in to another local hotel.

Friendly and helpful front desk at check in and check out. The room was nice and clean, there was some previous damage to the walls, in need of repair. Basic breakfast fare. Would definitely stay again.

The room was perfect. Loved the separate sitting room from bedroom. And also loved having the bathroom with all components IN the bathroom. Our room also even had a walk in shower, no tub. Loved that too!!! Oh, and did I mention we took both dogs. 💝

We loved everything about our stay. Our suite was spacious and comfortable, as was the king bed. Right behind the hotel is a foot/bike path that meanders through woods for miles. Across Fish Hatchery are two amazing restaurants: Ollie's Madison and St. Charles Station. We can't wait to come back.

Not a pleasant stay. We got locked out of our room because the door would not recognize our keys. They told our family of 5 that we could hang out in the bathroom while maintenance comes to fix the issue. 45 min later they could only get one key to work, but at least we could get back into our room. Never offered anything for the inconvenience. At breakfast all the eggs and sausage were gone and they never restocked the food. There was only 1 waffle maker, and since there was no other food, there was a line of 8 ppl for waffles. The elevator was so slow we ended up just taking the stairs, but the only stars were at the far ends of the hotel. While try the open the door to the stairs, the handle for that door fell off!! The only pillows for the bed are small square pillows. Not sure why they don’t have normal pillows? The fridge in the room was warm at best. Very unimpressed. Will never stay here again.

Our stay was excellent.!! Everyone was so friendly and helpful. Great property and outstanding staff !

This property was perfect for our trip. We were surprised at the quality for the price—top-notch! The staff were very knowledgeable and helpful.

We very much enjoyed our stay at the hotel. It was super clean and the staff was so friendly. We would definitely stay there again!