SpringHill Suites Flagstaff

Excellent. Loved the breakfast. So kind and friendly!!

Used for a 1 day trip to see some snow before season ends. The location was in a great location, near shopping and restaurants. We stayed in the king suite for three of us and a dog. Room was clean and cozy. The room had a nice modern touch. The staff was accommodating as we needed a late check out. They obliged with no hesitation. Over all a nice place to rest our heads.

Parents stayed here and they aren’t very tech savvy so they asked front desk staff to help them secure a cab to the airport. They were given and phone number to a service that didn’t answer. The staff wouldn’t help with anything else. I had to call them an Uber from many states away.

The only thing I wasn’t expecting was the $10 parking charge. But other than that it was a great place to stay. I’d stay here again.

Excellent location, clean and super friendly helpful staff. Size of the room is perfect 1 king size bed.

Quick one night stay. Nice hotel. Comfortable bedding. Front desk staff is unpleasant, not very welcoming. Both the night and morning staff at the front desk were rude.

I would have been willing to overlook any of these alone, but all together it made a really terrible stay. Especially since this room was twice the price of other similar rooms in different hotels that we stayed in, in the same trip. The desk clerk who checked me in, was really rather unfriendly. No greetings, no smile, and gave me a dirty look when I walked by later. In the room, there were tools all over the bathroom and the carpet was a bit wet outside the bathroom door. A different clerk was at the desk when I went back down to the lobby. She was very nice and apologetic and came up to get the tools. The clerk didn't offer to move us though. We were super tired and hungry so we were willing to deal with it. In the morning, something was leaking in the bathroom. I notified a different clerk that morning and she didn't apologize. She even knew that the reason the carpet was wet was because of the shower. On top of everything, I had to ask for more towels because the room didn't have enough and the breakfast was out of many items with 1 hour left before it ended.

we were given a room that didn't have extra lines for the two twin beds plus no extra towels. i had to call front desk several times. the room was also for handicap and the shower was no functioning well.