MainStay Suites Florence Reviews

It appeared only a few rooms were ready for occupancy and we had booked an accessible room since my husband is handicapped but they tried to put us in an interior room with no out front parking and a long walk. When I said we needed accessible with parking in front, we were moved but it was terrible. The bathroom had holes in the walls, the toilet paper holder was torn off the wall, the tub had a disgusting open hole, there was only hot water at the bathroom sink no matter how long we let the water run, one bedspread had what appeared to be a blood stain on it. The area where the ice machine was located was full of water and mud, there was no coffee at the front desk/breakfast area, only a one at a time coffee maker, not at all user friendly for a motel, their rates were higher than motels just down the road.