Hotel la Gemma

Well located and amazing service

We had a very pleasant stay at the hotel. Location is in the very center of Florence. Everyone of the staff is professional, friendly and helpful. Lucas is excellent restaurant. The Prestige suite 405 is beautiful. There are two odd things in the suite: -Bath tub is in the small kitchen which opens to the living door. -In the very small corridor between living room and bedroom there are four double doors (2 to living room, 2 to bedroom, 2 for the closet, 2 to bathroom) . At least one of the doors is always blocking.

We had a very nice stay at Hotel La Gemma. The hotel is ideally located in the middle of Florence, short walking distance to the Dome, the Palazzo Vecchio and the Ponte Vecchio. We really enjoyed the familiar and very personal a**osphere, and in particular also the stylish décor and furnishing of the hotel. Breakfast, which was in included in our rate, was great (served to the table). And also the dinner at the hotel restaurant Luca’s was superb.

When we arrived at Hotel La Gemma, it had been opened a grand total of 15 days. But no one could tell because Gianluca, the Hotel Manager, was in charge and everything was already in full swing and running smoothly. Gianluca himself showed us to our suite and made us feel welcomed. He was warm, engaging and very helpful throughout our 3-night stay. He even showed me how to make the stamps stick on my postcard by gently peeling off the back of them - they were adhesive like stickers. Before Gianluca came to the rescue, I was licking the back of the stamps like a fast-melting gelato but they still wouldn't stick. Gianluca also patiently walked me through the Tren Italia website to book our train tickets to Venice - all on my mobile phone. Eduardo at the Front Desk was earnest, lively and of great assistance. At breakfast, Luca the waiter was very good at explaining the extensive menu and choices available. He was solicitous and anticipated our needs. We missed him when he was not on duty. The hotel’s location is excellent, right in the heart of Florence and a stone’s throw from the Post Office. It is a very short walk to Piazza Republica, Ponte Vecchio and the beautiful landscape of the River Arno. The rooms are very well-appointed; huge comfy beds with fluffy pillows, a wide array of fragrant toiletries and, thick body-encompassing towels. The impression is one of old-world sophistication and luxury. We really enjoyed our stay and look forward to returning to Hotel La Gemma.

It was so wonderful trip in la gemma in Firenze ( Florence ), Staff was professional and the whole service and journey was excellent. I enjoyed the welcome drink and loved the design of the room. Also, there was a bar and drinks were super good. Breakfast was nice, coffee was also nice.

Gorgeous property on a quiet street just around the corner from all the sights and shopping in Florence. Service was impeccable. Amazing stay.