Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park)

Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park) Reviews

Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park)

No.4 Hailiu Road, Foshan, ChinaView Hotel Details
Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park)
Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park)Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park)Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Rezen Select Pansoda Hotel (Foshan Qiandeng Lake Park) Guest Reviews

4.6/5
Great
958 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(958)
Positive reviews(929)
Reviews with photos/video(248)
Friendly front desk staff(79)
Delicious breakfast(47)
Good lighting(45)
Perfect for business trips(35)
Convenient parking(32)
Great location(12)
Loved the night views(11)
Stayed multiple times(9)
Negative reviews(29)
Cho Yim Ching
Luxury Family Suite - with View
Stayed in 2024年1月
Family
2 review
5.0/5
Outstanding
Posted on 2024年1月28日
Very good
Guest User
Deluxe Twin Room
Stayed in 2023年11月
Friends
3 review
5.0/5
Outstanding
Posted on 2023年12月31日
Bucuo
moon77920
Queen Room
Stayed in 2024年5月
Family
5 review
5.0/5
Outstanding
Posted on 2024年5月4日
The kids liked the room very much and had a lot of fun. The room was clean and hygienic. The front desk staff was warm and thoughtful. The transportation was convenient and the experience was satisfactory. I will choose it again when I come to Foshan next time.
Original TextTranslated by Google
Response from Property: 【❤Smart guest control + robot service】【Qiandeng Lake business district center area + 50 value-added services】【Free parking❤】Dear moon: Thank you for staying at Parksonda Regent Hotel! It is a great honor to see your satisfactory feedback on your stay. We are very happy to receive your sharing of your satisfactory overall stay experience. At the same time, thank you for your affirmation of the hotel service. Your recognition of our employees is the greatest encouragement for our continuous progress. We are really very touched and look forward to your visit again!
米奇老鼠笑聲
Deluxe Single Room
Stayed in 2024年4月
Family
3 review
5.0/5
Outstanding
Posted on 2024年4月16日
First-class facilities, first-class customer service and English-speaking answers, first-class location. The parking lot is spacious and there is a health massage. Close to Qiandeng Lake. Very clean. The room is spacious.
Original TextTranslated by Google
Response from Property: [❤Enjoy butler service + welcome tea upon check-in❤] Dear guests, hello! Thank you very much for choosing Parkson Dali Ruixuan Hotel and giving your attention and affirmation. We are very happy to receive such a high evaluation from you. Thank you very much and we are grateful. We are so lucky to have a kind and friendly customer like you to encourage us. We will definitely continue to work hard😊
Guest User
Guestroom (Double bed)
Stayed in 2024年4月
Friends
6 review
1.2/5
Posted on 2024年5月1日
The facilities and furniture are old, the toilet is not ventilated, the bedding is damp, and the construction outside the window started at around 7 o'clock and was very noisy. The whole thing is old. Anyway, I dare not stay here again.
Original TextTranslated by Google
Response from Property: 【❤Intimate housekeeper service-free laundry】【Qiandeng Lake business district central area + 50 value-added services❤】Dear guests, hello, thank you for choosing [Parkson Regent Hotel] This stay did not meet all your expectations, we are very sorry. We have fed back your problem to the relevant depar**ents of the hotel for investigation and follow-up. We are sorry that we were unable to give you the best stay experience due to the [municipal engineering construction] next door. The room is equipped with disposable earplugs. I believe we will continue to adjust and improve. At the same time, our hotel will also speed up the pace of updating, aiming to bring guests a better and more comfortable stay. The hotel has 155 rooms and suites, warm Lingnan design style, and quiet urban landscape. Located in [Qiandeng Lake Business District, Guangfo Financial High-tech Zone. Enjoy the "bright light show of Qiandeng Lake Park" at night, the buildings around the lake are transformed into giant screens to enjoy the spectacular light and shadow feast, and Poly West Street also has the "West Street Night Market" with delicious food, drinks and fun! The lobby provides Guangdong specialty health tea for friends who come from afar. Free mineral water is provided at the elevator entrance of each floor. At the same time, the hotel provides butler service, free laundry and zero-pressure function pillows for guests staying in the hotel, creating a rich urban vacation experience for you! I hope you will be more satisfied and comfortable when you come next time! I wish you a happy life!
Anonymous User
Business Suite
Stayed in 2024年4月
Family
4 review
4.2/5
Very Good
Posted on 2024年4月14日
1. Construction is going on outside the hotel, and the ambient noise is obvious 2. Due to the early stage of the Canton Fair, there were many guests booking rooms. We booked a suite, but we were unable to check in when we arrived at the hotel at noon. After communicating with the front desk staff, we were temporarily given a standard room for a short rest until 2:30 pm. 3. The housekeeper service was positive and the explanation was in place. 4. The hotel is in a good location, close to Qiandeng Lake Park, and convenient for sightseeing. Although there was construction noise not caused by the hotel, the good service and excellent location made up for the small regret. It was still a good stay experience. It would be better if they could find a way to disinfect mosquitoes in the elevator in time.
Original TextTranslated by Google
Response from Property: 【❤Intimate butler service】【Qiandeng Lake Business District Central Area + Check-in Internet Celebrity Night Market❤】Dear guests, first of all, thank you for choosing to stay at Parksonda Regent Hotel and spend a wonderful time. I am also very grateful for your detailed sharing and comments in your busy schedule. I am sorry that there was a small episode during your stay in our hotel. Because of the municipal project next door, it brought you inconvenience and you can understand us. This is a great support for us~ (touched kiss)~. In addition, we will feedback the problems you reported to the relevant depar**ents for improvement. Thank you for helping us optimize the overall details. We will continue to improve every service and detail of the hotel so that guests can feel the ultimate travel experience, which has become the goal that the hotel has always adhered to. We are very happy to see your praise for the hotel staff and services. Each of our employees serves guests from the heart, sincerely regards customers as our friends, and always cares about your feelings in every part of the hotel. Take care of all matters big and small during your stay for you, and give you twelve points of caring care! At the same time, the hotel is widely favored by guests for providing personalized services. We will continue to provide you with efficient services, clean space and comfortable rooms, and look forward to your next visit.
Mangesiaidi
Deluxe Single Room
Stayed in 2024年3月
Business travelers
13 review
5.0/5
Outstanding
Posted on 2024年3月22日
The service is very good, the environment is clean. Value-added services are also a feature of the hotel, and various free items are provided.
Original TextTranslated by Google
Response from Property: 【❤Intimate housekeeper service free laundry】 【Qiandeng Lake business district central area + 50 value-added services】❤Dear Mangus Eddie, thank you very much for staying at Parksonda Regent Hotel, and thank you very much for your support and love for our service. It takes about 10 minutes to walk from the hotel to Qiandeng Lake Park, one of the landmarks of Foshan, and 400m to walk to the popular night market on Poly West Street, which is very convenient for shopping and eating. The decoration style of Parksonda Regent Hotel is also very Lingnan New Chinese style. We adhere to the service concept of "simple trea**ent and meticulousness" to serve every guest well and give all guests a feeling of returning to "home". Every partner in the hotel carries a unique way of hospitality. Thank you again for your comments. We look forward to your next visit!
Jingyuan@Isabel
Deluxe Single Room
Stayed in 2024年3月
Couples
4 review
5.0/5
Outstanding
Posted on 2024年5月14日
Exclusive minibar snacks: Special snacks, let me try the flavor of Foshan Hygiene: Very hygienic The room is very big and the stay is very comfortable. I will stay there again if I have the chance. Service: The service is very good, because Luo Yu will ask if he wants an umbrella
Original TextTranslated by Google
6/7
Guest User
Forest Room (Double bed)
Stayed in 2024年2月
Family
1 review
3.5/5
Posted on 2024年2月16日
I chose this hotel because of the good reviews, but First: I made a note when booking that I needed to change the latex pillow and a single quilt. It was already 11pm when I arrived at the hotel. I didn’t see it when I checked in. I called the front desk and they said they didn’t have it, and asked me to hang up and scan the QR code to find the housekeeper. Since I was already talking to you, shouldn’t you just handle it? There was no busy time at this time. The attitude of the front desk was very annoying. She felt that this was not a problem she should deal with! Second: There were few varieties of breakfast, and the taste was not good. There was not even basic instant coffee. A family of three checked in, and I went downstairs to have breakfast alone. The staff at the door had a bad attitude, no smile at all, and spoke as if I owed her millions. If you don’t want to do it, don’t do it. What kind of service industry is it? Because I was eating breakfast alone, I took orange juice and porridge and put them on the table. When I took the rice noodles over, the orange juice and porridge had been taken away! ! ! Can’t your restaurant staff see that you haven’t eaten or touched it? I’m speechless. There will be no next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Parksonda Regent Hotel. We are deeply sorry to see your comments. We are sorry that we failed to bring you a satisfactory stay experience this time. At the same time, we are also very sorry to see that you are not satisfied with our service. Regarding [Notes on service needs and calls to the front desk for service requests], the hotel has received some suggestions from guests on facility optimization since its opening, but the front desk service will not appear [not handled], there must be some misunderstanding. We actively handled your service needs during your stay. In addition, dear, we are deeply sorry for [feedback on restaurant products and services], and have conveyed the situation to the relevant depar**ents for investigation and follow-up, and warned and punished the relevant staff on duty! We will learn from this lesson and do better. Of course, we recognize your suggestions very much, and we will also strictly require the quality of service in the future. Due to your poor stay experience this time, we also hope to communicate with you very much, and hope to have another opportunity to sincerely apologize through the improvement of service, quality and other dimensions!
Nuanguang333
Deluxe Single Room
Stayed in 2024年2月
Family
19 review
5.0/5
Outstanding
Posted on 2024年2月14日
Next to Qiandeng Lake Park, the big bed in the room is very comfortable and the transportation is convenient! I also had a sauna chicken lunch nearby and was very satisfied! It's especially good. I went to the ancestral temple and will come here again next time!
Original TextTranslated by Google
Response from Property: 【❤Business District Entertainment Center, Butler Service❤】Dear Nuan Guang, hello! Thank you very much for staying at Parksonda Regent Hotel and leaving a five-star review. We are honored to receive your full recognition and praise. The hotel is located in the central area of ​​​​Guangfo Financial High-tech Zone, close to Qiandeng Lake Park, Poly West Street Night Market, Poly Mall, Wanda, IKEA, etc., and it is very convenient for sightseeing and shopping around. The hotel also has Cantonese cuisine, morning tea Chinese restaurant, multi-functional conference room, 24-hour butler service facilities. Whether it is a business trip or a leisure travel vacation, Parksonda Regent Hotel is your first choice. We will continue to uphold the service concept of "simple and meticulous", continue the good quality and more perfect service as always, to thank you for your support and love. Looking forward to your visit again, I wish you a happy life and all the best!
Guest User
Business Suite
Stayed in 2024年2月
Family
10 review
5.0/5
Outstanding
Posted on 2024年2月12日
I brought my family to Guangdong for the Chinese New Year and stayed here for a few nights. It felt pretty good. The girl at the front desk was warm and generous, and gave me a small New Year's lucky bag when I checked in. The hotel is very close to Qiandeng Lake and Baoli West Street. It is very convenient to go shopping there, and the night view is very good!
Original TextTranslated by Google
6/8
Response from Property: 【❤Business District Entertainment Center, Check-in Qiandeng Lake + Negative Ion Smart Guest Control Room❤】Dear guests, it is a great honor that you and your family spent a pleasant holiday in the hotel and took the time to share your trip to Foshan, Guangdong with us. I am very pleased to know that your stay experience was charming and pleasant from beginning to end. At the same time, I am very happy that you recognize the service of the front desk buddies. I have shared your comments with the team to encourage everyone to continue to work hard in the future to provide guests with better personalized services. I look forward to seeing you again at Parksonda Regent Foshan.
Anonymous User
Deluxe Single Room
Stayed in 2024年1月
Family
4 review
5.0/5
Outstanding
Posted on 2024年2月9日
The room has good lighting and is clean. The transportation is convenient. There is a large shopping mall nearby. The facilities and services are good.
Original TextTranslated by Google
Response from Property: 【❤Intimate Butler Service❤】 【Qiandeng Lake Business District Central Area + 50 Value-added Services】 Dear Jin, Hello! Thank you for your love and recognition of us. We have been working hard to create a warm and comfortable stay experience for travelers. We are glad that we can add joy and excitement to your vacation! The hotel has 155 rooms and suites with a warm Lingnan design style. The hotel is located in the Qiandeng Lake Business District of Guangfo Financial High-tech Zone. Enjoy the "bright light show of Qiandeng Lake Park" at night, and the buildings around the lake are transformed into giant screens to enjoy the spectacular light and shadow feast. Poly West Street also has the "West Street Night Market" with delicious food, drinks and fun! The lobby provides Guangdong-style health tea for friends from afar. Free mineral water is provided at the elevator entrance of each floor of the guest room. At the same time, the hotel provides butler service, free laundry and zero-pressure function pillows for guests staying in the hotel to create a rich urban vacation experience for you! Looking forward to your next visit, we can create a more perfect service for you. Wish you all the wishes from now on, better than now, and a strong life.
Guest User
Deluxe Single Room
Stayed in 2024年1月
Business travelers
14 review
5.0/5
Outstanding
Posted on 2024年1月21日
The hotel is clean and sanitary, and the location is good. There are many shopping malls and supermarkets nearby, which are very convenient for shopping and eating. It is also very close to Qiandeng Lake, which is very convenient for going out on weekends. The front desk girl's service is super good and friendly, and it has a five-star rating.
Original TextTranslated by Google
Response from Property: 【❤Intimate butler service, Qiandeng Lake business district center area + free parking❤】Hello dear guests, welcome to choose to stay at Parksonda Regent Hotel and give a five-star praise. I am very happy to see your full affirmation and praise! The hotel has 155 spacious and comfortable rooms and suites with an area of ​​30-80 square meters. Thank you for your recognition of the hotel's hygiene and the work of the front desk girl. We are very glad that you like our warm and comfortable environment and friendly and sincere service. Your satisfaction is our greatest encouragement. We will make the service more intimate and meticulous. The hotel is located in the central area of ​​Qiandeng Lake Business District in Guangfo Financial High-tech Zone, adjacent to Qiandeng Lake Park, Poly West Street Night Market, administrative office area, etc., with rich business and life resources. Each room in the hotel is equipped with a wardrobe and a separate bathroom. The intimate butler service provides a variety of pillows with different functions, free laundry, drying and other services. Sincerely look forward to your next hotel trip and wish you happy every day.
Feiermengteshilvzhi
Featured Room (Double bed)
Stayed in 2024年2月
Friends
2 review
5.0/5
Outstanding
Posted on 2024年2月14日
The front desk staff provided good service and the environment was very clean
Original TextTranslated by Google
Response from Property: 【❤Butler service free laundry】【Qiandeng Lake business district center area + 50 value-added services❤】Dear Fairmont City Lv Zhi: Thank you for choosing to stay at Parksonda Regent Hotel! We are honored to hear that you are satisfied with your stay. We are more concerned about your affirmation and praise for the service of our front office colleagues. This is the greatest recognition and encouragement for them, and it also motivates us to create a wonderful and unforgettable experience for you and more guests. Thank you again for sharing, and sincerely look forward to your visit again to experience more of our services and products.
Anonymous User
Guestroom (Double bed)
Stayed in 2023年12月
Business travelers
27 review
5.0/5
Outstanding
Posted on 2023年12月22日
Facilities: Very good facilities, very complete, everything can be delivered. Hygiene: Hygiene is very good in old hotels, no bad smell Exclusive minibar snacks: free refill Exclusive butler service: considerate to meet requirements
Original TextTranslated by Google
Response from Property: 【❤Warm housekeeper service, free laundry❤】Dear Sophie: Hello! Thank you very much for your support to Parksonda Regent Hotel and your recognition of our services. We are very happy to see your simple but profound praise. Your every need is the direction we sincerely work towards. I believe that with your recognition and encouragement, we will be able to provide guests with more confident services. At Regent, leave an extra hour for yourself and make it your home away from home! Thank you again for your feedback, and I hope you can recommend it to your friends. I sincerely look forward to your visit again!