Comfort Inn & Suites Fultondale Gardendale I-65 Reviews

Room a/c was loud, Breakfast was sub par, looking out the window had roof shingles on flat portion of roof

Room was clean, staff was not friendly, hallway was rough - needs paint and new carpet. Door to room would lock but was hard to close yet the light from the hall would shine into the room. No hair dryer in room and it took the hot water a while to get warm!

There were a multitude of issues with our rooms upon arrival. 1) Roaches in one of our rooms. 2) Hair in several of the showers upon arrival. 3) Sticky spots on carpeting and nightstands. 4) A broken drawer on the floor of one of the bathrooms. 5) A room that smelled heavily of cigarettes. This was the only room with that strong of a smell, but all of the rooms had some sort of unpleasant odor (mold, mildew, etc.). 6) Doors that were so warped they couldn't properly close. This was particularly worrisome as I brought a group of 17 high schoolers who could not feel safe in a hotel room with a door that remained open. The staff was quick to offer a new room that didn't smell, but the other rooms were in very poor shape. I was very grateful that we were only in this hotel for one night, because if we had booked a longer stay, I would have moved us to the Hampton next door.

The carpet was not clean and the tiles in the bathroom had not been mopped. The shower knob would not go to hot so you go a luke warm shower. The breakfast that was to served at 6:00 am was cold you had to put what food that was out in the microwave.... Very disappointed

The Tv didn’t work. We found food on the floor from other guests. There was nothing left in the breakfast area after 2 hrs and wasn’t replenished. But the bed was comfy

Carpet in the room was very dirty and stained. Lady at desk checking in was terribly slow.

The place was gross. The room (the second we were moved too after the first smelled like cigarettes really strong) smelled like mildew so strong. Floors were dirty. Shower stall was dirty with handprints near where you pull the shower curtain. Pool was closed -- indefinitely. It looked and smelled like a swamp. Take it off the website if it's closed, indefinitely. Breakfast was lacking, no regular coffee only decaf. After I made a point to check out and back in before we left for the 18 hour day we had, we were locked out of our room at 2 am and had to re-check in. Hairs were embedded in the towels (and they were not ours). Third floor was 30 degrees hotter than the first floor. Just super disappointing.

Our bedding were dirty. There was no bedding for the pull out sofa. The sofa was super dirty, brown spots and dog hair everywhere. Shower was backwards (hot was cold and cold was hot) Parking in the rear of the hotel was dark and unsafe.

Made a reservation and got to the hotel around 10 at night , they said they were overbooked and told me no rooms !

The smell in the room was horrible, smelled like wet mildew carpet

The pool was down and had been for some time. Carpet was stained, sheets were not clean.

it was close to highway shopping and many dining options. everyone was nice

Dirty, smelly, noisy. Looks okay outside, but not so good inside. Would be okay room for $70. Good breakfast.

Property and staff was very friendly and accommodating. One of the three rooms I booked was not clean still at 9:30pm, well after the checkin time so one party was bounced around until for about 40 min and until room was clean.