Comfort Inn & Suites

after reading other reviews I was a little concerned about the cleanliness. However, it was clean, I did not see or feel any bugs. There are some places need to be painted, but they are renovating and looks like replacing all mattresses. they have a shuttle to cruise terminal for $10 per person and this was timely and professional.

Poor experience. In a nutshell the following, closet door didn't work, bathroom door wouldn't latch, no light bulbs in lamps, lampshades still had plastic wrap on them which had to be removed to prevent from burning of the light bulbs,phone didn't work,mold on the curtains from the A/C , A/C on 4th floor(my floor) was out, Ice machine didn't work. Facility guy took almost 2 hrs to show up.

This property should be due for renovations. We did not enjoy our stay for several reasons and I will list a few here; The bedding smelled of insecticide, carpets were soiled needing steam cleaning, very small TV set (most likely a short-term replacement). The front desk personnel seemed very nice and tried to be helpful, however comparing to other hotels we have stayed at in Galveston, this one is less than be desired.

My son and I really enjoyed our stay this past week, at Country Inn & Suites by Radisson Galveston Beach. It was great location to the Sea Wall. The staff, especially Angela was great! Definitely plan on staying again! Thanks.

Room was dirty when we got to the room .trash under the chair by the window,trash under night stand and finger nail clippings on the floor,used tissue in the night stand draw,carpet was sticky in front of refrig.

This hotel was under renovation. There were 5 floors and only the 5th floor had been partially completed, and they were working their way down. We were on the 2nd floor. The water did not get hot. The laundry and recreation room was closed as well. The breakfast area was full of boxes: And breakfast did not include meat, eggs, or yogurt; only cereal, juice, coffee and waffles. The bathroom and sleeping area, especially the curtains were full of mold. I would not have stayed here had I known this, but I let someone else make the reservation.

Cleanliness was poor the hallways look like they haven’t been vacuumed in a month. Not sure if the hotel is pet friendly but it smells like animals. Overall condition is rundown.

Overall, I would say our one night stay was acceptable and the service that we received made our experience. Initially, we were helped by a front desk agent who was incredibly friendly, quick and attentive. However, as someone who has stayed at a variety of hotel chains was more sub-par. The size of the room and bathroom were actually surprising but looking closely, we noticed that there was considerable wear and tear from time. As well, the room looked to be half cleaned. The bedding and bathroom looked like they were cleaned more than the additional space in the room.

Awesome staff member!!! Handled business for real and made the stay painless.Thank you