SureStay Plus Hotel by Best Western Gatlinburg
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg
Health Protected
218 Ski Mountain Rd, Gatlinburg, Tennessee, 37738, United States
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With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.Show More
We Price Match
3.9/5Good·Location: 4.0
All 105 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWake-up CallWi-Fi in Public AreasSkiingHikingRestaurantSmoking AreaBusiness CenterFax/Copying Service
All Amenities
Surroundings
Landmarks: Gatlinburg Trail Trailhead
(600 ft)
Landmarks: St. Mary's Catholic Church
(1900 ft)
Landmarks: 7D Dark Ride Adventure
(1900 ft)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
King Suite with River View and Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
6
King Room with River View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
7
Two Queen Room with River View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
5
Two Queen Suite with River View and Balcony
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
8
Mobility Accessible King Suite with Balcony and Bathtub
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
7
Mobility Accessible King Room with Balcony and Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
Hide Room Types
Guest Reviews(105)
3.9/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.9
- Location4
- Service3.8
YnrJason
April 2, 2023
Right on the ***** so it’s close to everything. Staff was ok. Place was pretty crowded
Guest User
July 24, 2022
I am not one to complain but I payed $230 for one night, I would expect for that price to have no issues. Unfortunately the carpets were very wet and the smoke detector was not installed, it was sitting on top of a cabinet.
Guest User
October 17, 2023
酒店位於鬧中取靜的河邊，走路到市中心只需幾分鐘，省去逛街開車停車的麻煩。一進門發現馬桶和洗手枱不通𣈱，立即連絡前台，卻馬上送來工具讓我們自己處理😓在堅持換房或離開酒店後才再給了另一間房住下。如果沒有這個不愉快經驗，這是一個不錯的地方！早餐也很好吃！
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Guest User
August 27, 2023
房間很大，很乾凈，大堂有點小，出去旅遊住宿性價比高
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Blake
February 21, 2024
This was a pleasant find! It is going under some remodeling, but that did not deter our stay. The room was quiet, clean, and comfortable. Hearing the river was a bonus! We would definitely stay here again.
Alex
February 19, 2024
Room was a good size & clean. Front desk was rude. Great location, walkable to downtown. Grounds & building were a little rough. Guy doing breakfast in the morning was awesome.
Terry
February 18, 2024
Nothing unique. Side of the building was torn off and you could see exposed plumbing for about 3 floors up and down. The elevator shaft was rite next to our door so any time anyone used it we could hear it go up and down lol.
Ashley
February 18, 2024
The outside of this motel is rough. However, our King bed room was huge and appeared clean. The only dirty part of our room was the couch bed- the mattress was yellow and had popcorn in it. The bed felt cheap and so did the couch but for the price, we were happy.
Loretta
February 15, 2024
Wonderful place. Very clean. The breakfast is great and the man taking care of the breakfast area is very friendly and very nice
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2017
- Number of Rooms: 52
With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-Hour Front Desk
Wake-up Call
Wi-Fi in Public Areas
Skiing
Hiking
Restaurant
Smoking Area
Business Center
Fax/Copying ServiceAdditional charge
Restaurant
Restaurant
Restaurant
No additional info available
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