Eastern Sands City Centre

very dark rooms along the front but staff were fantastic, understanding and re located us to a brighter room. didnt like the old couches on the balcony...made ot feel cheap. cleaning staff and manager were amazing and friendly.

Website says check in is until 9pm, however on arrival had someone pacing the driveway as I had missed a call while travelling there. Great location with everything within walking distance. The room attendants were awesome. Whilst the location is good it is very loud and not somewhere you would go for a restful stay. We checked out early and the instructions on the front door advise to put they key under the front door. Not the easiest of tasks but it got done. I just called the Motel to see if my key had been received as my booking is still appearing as active. The person who answered the phone did not identify himself or the hotel. He could not tell me whether my key had been received. He was quite rude and dismissive. I am glad there is cctv that will show me returning the key.

Blood on sheets , mould on floor where shower has leaked for along time , beds very uncomfortable. But convenient to walk down the street

It’s a nice location I felt the rate for a night was high 189 for a night was a bit high. I also think tea in the room was nice consider putting brown sugar also not only white.

Found both fridge and microwave not working as not plugged in to power points. But power points inaccessible behind cupboards. Should be checked before each arrival.

Excellent location, facilities dated, cleaning services were excellent. Lobby is only open after 2pm which is rather odd but otherwise ok.

The room smelt like smoke, the carpet was clearly very old. The service of the staff was lovely and the cleaners had cleaned sufficiently but the room is deteriorated. The sliding door to the balcony wouldn't shut properly