Fairmont Hotels in Geneva

The hotel is a very professional and a great week of empathy. My room at the eighth floor an impressive view of Geneva the water jet the Alps of pure happiness Cerise on the cake the rich and varied breakfast Swiss and high quality products and Bio I will quote Maylick and Noémie to the small care. I'm a custom of this hotel and I'll return to my next stay in Geneva. I recommend it very strongly.

Excellent hotel and service. It’s located almost opposite to the main Genève railway station, and near to the Lake and old town (you can walk or take the tram from outside the station by using your free Geneva pass, which the hotel will send you via email). Very friendly and helpful staff.

We stayed just to rest after our arrival at Geneva airport but it turned out to be the best hotel we stayed at during our 9 day visit to Switzerland. Outstanding location near train station (no need for car) and lots of restaurants in easy walking distance. Very friendly staff, especially at the breakfast buffet. Surprisingly quiet room for such a busy area in Geneva.

We were 2 adults and one child and this was mentioned very clearly at the time of booking. I was told in the reception that booking says 3 adults and they changed it to 2A & 1 C. Room given to us had 2 twin sharing beds, which left us with no space to even open the luggage’s and 2 adults were not able to share that bed. Staff attitudes were terrible 1. Room (307) was cold for us and asked for help to increase the temperature and the staff who came said, we can’t increase the temperature above 23 degrees. He said they can give heater, I said ok and asked if there is any additional cost. He asked if we’re from India and was laughing. He came back and left the heater outside the room and made a sarcastic statement “it’s free, use it” and was laughing saying Indians. When I tried to stop him, he didn’t even bother and walked away laughing. He just left the heater outside and went. 2. In the morning, I asked to pack 2 croissants as we didn’t have time to have breakfast and need to rush and I was told, we can’t do and you should eat here only. I had to tell them it’s weird and then they gave me a very small cover which could not even accommodate 2 small croissants. I have stayed in Novotel in other countries and never had such a worst experience. I would never stay in this property again during my next visit. Stay here definitely didn’t leave a happy memories for my family.

Very close to train station. Across main road and a minute walk. Lots around the hotel, Starbucks, McDonald’s, various restaurants and cafes. Coop small supermarket and other shops. Our room was very clean, cleaned every day. Simply furnished with modern fittings and a great shower, good towels, tv, kettle, tea/coffee bits. Everything you need. Breakfast is served on the 8th floor, with great views and was also immaculate though we didn’t have breakfast during our stay. 5 minutes walk to river. There was quite a bit of noise late at night in the area behind the hotel (car park and street) , our window was open and it didn’t bother us. I’m sure with windows closed the noise would be far less. Staff at reception were very friendly.

What a fabulous city, gorgeous hotel central to the main sights so clean no rubbish no dog dirt , great food service and friendly locals Geneva has a wonderful tourist travel card all trams buses and the train that goes directly to the airport are included you need to be aware that there is a tourist tax to pay around 9 Swiss francs per person, well worth it

I liked this hotel. Good location, 7 minutes or so from the central train station (which we walked to every day) and 2 blocks from Lake Geneva. It is is the ”new” part of town, not Old Town, but it was simple to get to the old part of town--we walked over there twice, including return in the evening after dinner. The staff was very friendly and helpful. The hotel has a very modern feel, and the room was a good sized compared to what we’ve seen in other European cities (but it was also a bit more expensive). Breakfast was good. Three choices: Continental, Buffet without eggs and hot food, and Full Buffet. Not cheap but consistent with the prices we’ve seen in other hotels. No U.S. plugs; didn’t expect them. We didn’t have an ironing board in our room, but upon request, one was quickly brought to us, and we kept it throughout our stay. The bed was comfortable, 4 pillows, but as in many northern European hotels, only a comforter, no top sheet. It's possible we could have gotten one upon request--I didn't try. Our room did have a table and two chairs, as well as a nice TV, which we didn’t use, so can’t really report on that. We were on the 5th floor, room 58. The only issue with this room is that it is in kind of a dormer, I think; on my (6’3”) husband’s side of the bed, the ceiling sloped down low so that if he wasn’t paying attention, he would hit his head when he stood up. Also, as a dormer, the window is small, but that really didn’t matter to us. The A/C worked. The room had an interesting design. The toilet was in a separate room with a sink. The closet was in the entry, across from the bar; it was not large but did have several open shelves you could use. There was coffee, tea and water and a small number of snacks available. The bathroom (other than toilet), including the large shower, was open to the bedroom; however, there were “partition” type door/walls you could use when you were talking a shower for privacy and warmth. I hadn't seen anything like it. It’s a little hard to explain, but it made the room feel a little bigger, while allowing plenty of privacy while showering. I would definitely stay here again.

I'm in love with this hotel, I mean everything it's perfect ! The price is correct, the personnal is really friendly and helping I think will always take this hotel even if the airport is not really close, the bus help anyway, I can't wait to come again

The hotel is located next to the station and it's very easy to get there. Also, there are stores, restaurants and even a small market at the station, so you can have easily everything you need. The staff is great, always ready to help the guests. I had a very good time at Le Montbrillant.