Ibis Geneve Centre Lac Reviews

good location good service

The room is 15 square meters. It is indeed not very spacious after putting down a large bed, but the basic facilities are available and relatively easy to use. But it is not very "friendly" to Chinese people, because there is no kettle or any glass cups in the room. I had to borrow a kettle from a local colleague to drink hot water and tea. In recent years, many hotels in Europe have provided kettles. This is the first hotel I have encountered that does not provide kettles. It is recommended to provide them for the convenience of Chinese tourists. The quality of breakfast is pretty good, a typical white restaurant, with cold milk soaked in cereal (many kinds), hot eggs and sausages (salty), bread (variety), cheese (several kinds), fruits (usually bananas, etc.) every day Oranges and green apples. I ate strawberries on the last day (although they weren’t very tasty). I was full but a bit tired after eating them for more than ten days in a row. It is recommended that I try something different every day. In addition, there are no vegetables at all, including European hotels. Served tomato slices and cucumber slices. The hotel waiters are quite enthusiastic and will say hello every morning when they meet at breakfast. However, the professionalism of the people at the front desk is worrisome: On the day of check-in, I arrived at the room and took out my luggage. However, a gentleman said that the room was wrong and that the floor needed to be cleaned and that I needed to be moved to the 6th floor. I was a little confused. I was angry, but later I cooperated with the move. I felt that it was due to the lack of seriousness of their front desk staff. The night before check-out, I went to the front desk to ask if there were any procedures because I applied for an hour late check-out, and a black guy was on the computer. After some operations, it was confirmed that no other procedures were required. As a result, I returned to the hotel at 12:30 that day to go upstairs to pick up my luggage. I found that I couldn't get on the elevator at all, so I had to go to the front desk. The gentleman who asked me to change rooms on the day of check-in handled it skillfully. Then I could take the elevator back to my room normally. I think this is also the standard practice for late check-out in China. I wonder if the black guy took the job after training. On the day I checked in, I applied for a public transportation card in Geneva, but the white man asked his colleague to open a written card for me. I was surprised because the city of Geneva changed it to an electronic card a year ago. I don’t know why he still has it. I was able to open and write cards. After struggling for a while, I decided to change it to an electronic card. I asked for my email address and received it quickly. But it always makes me feel that their business is unskilled and brings some unnecessary trouble to the guests. In addition, this hotel is very close to the train station, a 3-minute walk away, and almost a 3-minute walk to the lake. The location is convenient. There are many restaurants downstairs next to it, which is convenient for eating. The street is noisy at night, but the sound insulation effect of the glass in the room is good. Once the window is closed, you can basically not hear the noise outside. There are several night clubs around, which are said to be the best in Wa City. The neighborhood feels different from the hotel I stayed in before.

酒店很一般

Staff were extremely friendly, hotel is clean and appears new. Only downfall was the twin beds, very small, mattress moved around too much

The room is compact, the bathroom is separated from wet and dry, no exhaust fan, hair dryer, and no hot water kettle. We arranged a room on the street next to the elevator. The elevator was quiet and the street was noisy. Check-in and check-out were quick, the reception staff were nice and could store luggage. Not far from the train station.

Great location for both transport and walking distance of the central location with the old town being about a 15/20 minute walk. Friendly staff, very accommodating. 4 out of 5, as there was limited storage in the room, and no kettle/hot drink facilities in the room. Otherwise absolutely no complaints.

It was rediculously hot in the room, so hot that sleeping was difficult. The air conditioning could not be turned on to cool the room. Front desk claimed that the use of air conditioning after October 31st is illegal in Switzerland. Maybe so, but it is still up to them to properly control the temperature. My thermometer read 28 deg C. This is unacceptable. It was to noisy to leave the window open to sleep, so every morning I left the window open to cool the room down during the day. Every day the cleaning staff closed the window so this had no effect. We did not get a good night's sleep during the whole stay because of the unreasonably hot temperature. The staff were excellent but could do nothing.

Hotel is located right at heart of city but the room was too small for the price. In Geneva, free transport pass is given to tourist - so location is not really so important - something I was not aware of when booking. Staff in hotel is superb and 5 Star quality.

Excellent location and services, but the room is a bit small

The hotel is not far from the train station, which is relatively convenient to get to. The room facilities are pretty good, but the external environment is really bad. There are *** downstairs and opposite. There are *** everywhere, and some idle *** are standing there. There is not a strong sense of security on both sides of the street. Overall, I still do not recommend this store. You can choose from ibis, just go to this store

It would have been nice to know the hotel was slap bang in the middle of the ******************! To say the surrounding area at night was intimidating would be an understatement. And I say that as a 6ft 4 man.

Very convenient for train station and lake. Neighborhood a bit drab but ok.

Très bien situé.

Very friendly staff