Starling Hôtel Résidence Genève

Good evening, I would like to thank you all, specialy to the staff at the reception in special to Daniela because she was the one who welcomed us when we arrived. shes very accomodating. We came here as a tourist but i was hospitalized that we need to extend our stay in Geneva. Processing our Schengen Visa extention is very difficult, nobody assisted us except Daniela. She was very patient in assisting us even doing multiple work because there are guest coming that she needs to attend but she really gave us her time. Im very grateful that Starling got a staff like her. I was about to cry a while a ago since nobody knows the process of our visa extention request but i really thank God she is the one assign in the reception today. We finished everything thru her help. Im very grateful to Daniela for her kindness. I dont even know how to thank her for her help. I also saw her carrying a heavy wheelchair of the visitor at the same time assisting everyone coming to the reception. Shes doing multi tasking. Shes really very helpful. Starling is lucky to have someone like her. Yahoo Mail: Search, organise

Thank you for being considerate an patient for our needs .For without your help i dont know of we can go back to our country on the date of our extension. Greatful to have you Daniela. God bless you more . thank you for your assistence Daniela ☺️☺️

Friendly and efficient staff. Stand-alone Air Conditioning worked fine, which was good as Geneva hit 102F in August 2023. Tram stops right in front. No complaints. We would stay again. Everything worked. No problems.

In comparison to most hotels nearer the city centre, this hotel we found was a bargain. A tram stop literally as you step out of the hotel and great public transport links made it easy and convenient to get around. The staff were very friendly and down to earth, welcomed us warmly when we arrived and explained everything well to us. It must be said that they do not always man the reception desk though, so check their working hours. Housekeeping services are not frequent either so have a look if you are staying for more than a few nights - we had two towels to last two people for three nights. Any request for more incurred a charge according to the information in our room. Our room was absolutely spotless. Very good size and a bonus Nespresso coffee machine too. Bathroom and bedroom very small but the living area made up for this. The air con system was rather dated - could have been a bit better if it was integrated like most hotels but kept the living area cool at least. Very noisy. Nonetheless, we never heard another soul during our stay either within or outside the hotel. They have a pass code to enter the front door which was reassuring too. Sadly, we had a little trouble with the safe in the room. It ran out of battery during the night so our valuables got locked in. Thankfully, the reception staff were quick to get our stuff out, but I really don't recommend using them. We felt that luck was on our side that morning due to the desk not always being manned - we had plans booked and simply couldn't wait on someone "coming out." Overall, we would recommend this lovely apartment to all visiting Geneva.

Good location near city centre and public transportation. Building looks somewhat outdated, but the rooms are more modern and nice and clean. We unfortunately had no warm water in the morning, but I guess this was just bad luck and the hotel staff apologized for this. All in all, good value for money at an otherwise expensive destination.