Tru by Hilton Phoenix Glendale Westgate

Awesome place. Great location. We had a little glitch when we first got there. I had accidentally booked two rooms. I could not find my confirmation number. I called the hotel and they could not find my reservation, so I booked another room. The man at the front desk (sorry I do not remember his name) was able to cancel one of the bookings without any penalties or fees. Needless to say, service was awesome.

Nice, newer hotel with very compact rooms. No microwave in the rooms. Room darkening shade was great, as was the small nightlight in the bathroom. Breakfast was a disappointment - super hard eggs and weird sausage - I've never seen breakfast yogurt come out of a machine??? They did have cereals, breads and juices plus a pancake maker. No fresh fruit? Coffee is available all the time. Staff was very friendly.

It was perfect for what we needed for spring training. Great location with lots of things to do in the area. The staff were super helpful and friendly. We really enjoyed our stay.

I thoroughly enjoyed staying at this hotel. It was my first time at a Tru by Hilton hotel and I was genuinely surprised at how nice it was for the price I paid at the time. Extremely great customer service, clean room, and good amenities. Beautiful view of the State Farm Stadium, many shops within walking distance, many restaurants and food within walking distance. Tesla Superchargers nearby created convenience for myself. Overall just a great experience.

Check in was super speedy and love the little baseball “Spring Training” welcome gift bag-a wonderful touch. Thank you!

It’s a very minimalist hotel. Trendy. We liked it just fine. Nice staff. I was kind of bummed there were no cups in the room, and not much space (flat surfaces) to put my stuff

After a long day, I tried to check in to this hotel at 10pm. When I arrived I was told that my room had a mechanical issue and that I was being moved to another hotel. When I asked why I was not made aware of this before now, they apoligized. I had to go down the street to a Hampton inn to check into a room. For the two days I was there, I had to listen to the person above me late night and early morning sound like they were running on a treadmill. It was an awful experience. Will rethink Hilton for future stays.

Staff was amazing, juan I believe his name was? Outstanding hospitality & overall good man. Will be back - Ruben