Guest User
August 25, 2023
PRO: The overall location is a good one. A significant influence on this opinion is the hotel's animation team (Sisi, Dimi, Gali, Yoni, Sveto, and Simo). A beautiful, fun, and very friendly team. Activities are abundant and welcome, both during the days and on special evenings (on Saturday they put on a small show where we had a lot of fun). Congratulations on your work, keep it up! The hotel is very clean, the staff is also okay; as it was our first time there, they provided us with a lot of information and directions. The hotel's parking lot is very small and the chances of finding a spot are slim, so they will take you to a special parking area. Although it might seem like a long drive due to the one-way streets (you practically go around half of the resort), it's about a 4-5 minute walk. The path to the beach, if you exit near the tennis court, is also much shorter than through the hotel's main entrance where you take a slightly longer route. CON: The food is not very diverse, but the dishes change occasionally. They can certainly improve here with minimal effort. There's a bit of a lack of organization; we waited a long time for our room, even though check-in was at 2:00 p.m., we received the room around 5:00 p.m. The reception didn't communicate with the cleaning team to at least give an estimate, so we had to ask continuously and always start from the beginning of the queue. In the end, since we received the wristbands at 2 o'clock, we went down to the pool with our luggage and stayed until 5 when we inquired about the room again. Another small downside is that there's no music between the animation team's programs, including the evenings. You can hear the music from the hotel next door. Also, in the category of things to improve, the pool lifeguard should no longer allow people to come early in the morning to place towels on the sunbeds and keep them occupied until they decide to come. Once again, I want to thank the animation team especially for a wonderful stay; we will certainly choose this location again.