Hotel Royal

Hotel Royal Reviews

Hotel Royal

Golden SandsPrimorski, Golden Sands, BulgariaView Hotel Details
Hotel Royal
Hotel RoyalHotel RoyalHotel Royal
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1 night

Hotel Royal Guest Reviews

2.6/5
13 review
Verified reviews
Location2.6
Amenities2.6
Service2.6
Cleanliness2.6
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All Reviews(13)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Stayed in Jan 2023
Friends
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
The hotel is very good from vacation with friends and not very good for vacation with family even tho there is kids club for the kids. There are animators at the hotel which are very kind and funny. The food is good for all inclusive and there are many dispensers to get water at any time for free. I would go here again if I have the chance.
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
I liked the hotel very much. There are very nice animatrs who took cre of our kids and made hats with them and drwings. The pool is very beautiful and appropriate for the kids. I would come here again next year.
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
My vacation in hotel Royal was very cool and cery fun because of the animators Reni and Melek who organised coo fames all the time. The pool was very big and the water wasn't cold. Me and my friends will come here next year too.
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
It was very good holiday here in Bulgaria. I had fun with my friends in and outside of the hotel. In the Hotel Reni and Melek helped us spend a really good holiday and when we were outside of the hotel we had fun at the beach.
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
I recommend the hotel to everyone who wants to have fun on their holiday . The animators Reni and Melek are making fun games for adults and for kids at the kids club . The staff is nice and always ready to help .
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel has very cool pool and very nice staff. The animators Reni and Melek made our holiday even better because they took care of the kids at the kids club and drew with them. The lifeguard was very funny and nice. The holiday was great.
Guest User
Stayed in Jan 2023
Friends
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
I liked my stay in the hotel very much. The rooms and the food were okay but what made my holiday was the animators Reni and Melek, who were very nice and played very cool music by the pool. And honourable mention for the best beach they have here in Bulgaria, I really enjoyed my time there.
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel is so good. The bartenders are sweet and cool. Me and my friends really liked the animation team. Melek and reni are the funniest and best animators. We had so fun activities with them!!!!!!
Guest User
Stayed in Jan 2023
Family
0 review
1.0/5
Posted on Jan 31, 2023
Reception stuff not polite. Does not speak good English. They picked up the phone, decided not to talk to me and rejecting my attempts to connect. Meanwhile my daughter is ill and I sm trying to get basic help. I am cery dissapointed. If you are sending your child here I woukd re-consider a hundred times! Never again from us!
Guest User
Stayed in Sep 2021
Couples
0 review
1.0/5
Posted on Sep 5, 2021
Almost everything is wrong in this hotel. Room cleaning is bad. We had towels changed when we asked and the trash were taken out once, The rest of the room and bathroom weren't cleaned during whole stay. Water in the pool is muddy and really not encouraging. Hotel host student stays like student travel - houndrets of druk, loud, rude people and the Staff doesn't even care. Party goes on all day and night, floor is always sticky in the lobby. Food is boring, repetitive and cold. Advantages - when you get through drunk students to the bar, bartenders do make your drink strong. Hotel is pretty close to the Beach and shops. To conclude. If you want to party all the time and don't care for the rest - this is the place fot you. Otherwise I don't recommend.
Guest User
Stayed in Aug 2021
Couples
0 review
1.0/5
Posted on Aug 9, 2021
We were at the Royal Hotel at the turn of July and August. The hotel is quite large, located about 350 m from the beach - you have to go down the stairs and walk through a street with shops. There were youth camps in the hotel, which was not disclosed when purchasing the trip. I rate the food 3*, everyone could find something for themselves - the only drawback is the constant queues. The service in the restaurant and bar was very nice. As for the reception - we arrived at the hotel around 8 p.m. and there was no room for us - the lady was surprised what we wanted from her. We had to wait 2 hours for him to arrange a room for us. The rooms were not cleaned - the cleaning lady came once a week and only took out the garbage. You have to worry about toilet paper yourself. And now the best part - a swamp instead of a swimming pool! The filters didn't work, so the water was green and had a disgusting smell. Hotel only for people with strong nerves!
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Sandra A
Stayed in Jul 2021
Family
1.0/5
Posted on Jul 27, 2021
I do not recommend! I don't remember my stay happily. My fiancé and I were supposed to relax and have a nice time. Instead of staying in a great place, there was drama! Let me start by saying that the hotel is intended for young people. School trips are organized there. Young people drink without any restrictions, they do not observe night silence at all, not to mention culture. Every day around 4 a.m. we were woken up by loud music, screaming and rowdy kids. After reporting this to the hotel staff, nothing happened... I have the impression that the hotel staff had absolutely no control over these people. Apart from sleepless nights and fights, the tragic memory was the endless queues during every meal. In addition, young people who were off the leash were pushing into every possible queue... It was a real fight for food... The only plus that can be said about this hotel was cleanliness. The ladies cleaned every day and quite thoroughly. We have no objections here. Finally, I will add that I am disappointed with the approach of the seller at the TUi showroom. Because if I had known in advance what was going on at the hotel, I would not have bought the trip there. The lady serving me certainly knew that the hotel cooperates with companies organizing trips for young people, but she preferred to keep it quiet and sell the trip. I do not recommend staying in this hotel to anyone who wants to relax, sleep and have fun.
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Guest User
Stayed in Jul 2021
Couples
0 review
2.0/5
Posted on Jul 21, 2021
I do not recommend buying a holiday in this hotel! The trip was bought at the Tui office, a lot of things were promised, such as regional cuisine, show cooking, an indoor swimming pool - the same food every day, tasteless, watered down scrambled eggs, luncheon ham, vegetables, cucumbers, tomatoes and olives, overcooked pasta and everything totally tasteless, no spices, plus for the ice cream and desserts, because they were very good (they were ordered and delivered by the catering), - there were supposed to be snacks between 4-5 p.m. - it turned out to be one type of dried cookies on the lobby bar - there were access to the indoor pool - unfortunately it was completely closed - upon arrival it turned out that the outdoor pool was very dirty - cloudy and greenish water, from the room on the 11th floor it seemed that the pools in the area were much cleaner, a few days later water was added and a huge the amount of chlorine that could be felt from a distance, unfortunately we never bathed in the pool because the quality of the water was very questionable - 2 small elevators to 14 floors, generally 5 people enter the elevator, due to Covid exacerbations, the limit of people is 2. - hotel as It turned out that it is also a place where To Go To youth camps (15-18 years old) come, there were about 200-250 people from the 3rd group, the flower of Polish youth, drunk, noisy, without any supervision by guardians, bottles and cigarette butts were flying over the balconies, cigarette ash being brushed off, chairs, boys jumping from the lower floors, it was scary to sit under the balconies because you weren't sure if something would fall on your head, in a canteen of any culture, they were crowded into the queue and it was impossible to eat in peace because of the omnipresent screaming. Pros : very nice room, air conditioning, the sales ladies tried very hard, good drinks - the bartenders did not skimp on alcohol, a large selection of cold drinks 3 types of juices, real Coke, Fanta and Sprite It was the first and last time in this hotel and the first and last trip with tui, because I think that the office had information about this hotel, but the lady presented it in superlatives so that I could just press it. Price PLN 4,800 for 2 people
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