Brand new hotel and the only one in Gramado with a International hotel administration and a worldwide fidelity program for the guest users. Located in a beautiful scenery outside of city center but still very close to the town activities by car. Located close to the only indoor ski slope of South America and main attraction of Gramado. Also the only hotel in town to have Thermal Water Swimming Pool and that will be next to the only Thermal Water Park soon to be open in Gramado. Fun for adults and kids - cinema cyber kids club games fitness and sauna.
GGuest User2022.05.28
A few days of rest and relaxation....well, the rooms were large anyway. My wife and I have no words to describe the garbage served for meals at usery prices. But let's start at check in because management should be thrown in the pools then ushered out without towels! Arriving exhausted, a little girl Bruna stood behind the beautiful front desk with the impressive water fall behind her. ”This is going to be impressive, I thought.” Oi...which means hi in Portuguese. Oi, I replied. ”Your name?” Were the next two syllables that came out. (No welcome, great to see you. is this your first visit with us? Just what's your name. But what came next beats any check in I've ever seen or read about. Bruna begins staring at the computer screen while at the same time smelling her wet hair through her nose. I wasn't sure what to say or do. It seemed like a personal moment so I just waited. After what seemed like 10 minutes, she said our room wasn't ready. I told her we actually paid for the night before but were not able to arrive so our room should be ready. She then asked me to see my cell phone reservation. After some time, she called over a colleague who spoke with her for some time then asked if he could take my cell phone to show the manager. ”No,” I said. Be right back, he said. After he came back, saying nothing to me, he spoke to the girl. Shortly after she asked for our documents. No explanation, still no welcome. So that's what being processed feels like. Hungry, we went to the dining room that closes at 3pm. It was 10 past three. I stood at reception for at least 20 minutes, enough time for us to have made lunch. Back to our closed dining room, Sergio was excellent. He escorted us up to the coffee bar (FYI, it opens at noon. Perhaps another name might be in order.) Order anything you want from the menu, he said. We were delighted. Once at the coffee bar a man finally took our order. A few minutes later Sergio was back to take our order. ”We've ordered already, we said.””I know, I need to take your order again, Sergio said.” OK, we thought, whatever. After what seemed like about 30 minutes, our drinks arrived WRONG. The drink order was such a mess we settled for soft drinks. Still waiting for food now some 40 minutes later, it arrived finally. WRONG. They had double ordered our ticket but what arrived first was two orders of my plate. My wife, starving by now, ate what they brought. About 5 minutes later, her order arrived. That's 2 and a half orders of food for those keeping track. Things would have been bad enough if the story ended here but it doesn't. Think of pasta that has the consistency of hard gummy bears and sauce that tastes like warm water with ketchup. Then imagine grease filled French fries and tiny pieces of terrible tasting fish like substance served with tarter sauce. My only possible guess is the people who park cars and the chef decided to switch places for the day. Ah well, there's always breakfast, right? WRONG!
With a stay at Wish Serrano Resort, you'll be centrally located in Gramado, a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This luxury hotel is 0.1 mi (0.1 km) from Orchids Park and 0.1 mi (0.1 km) from Rua Torta.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.
Make yourself at home in one of the 268 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.10.05
By history, and famous for the hotel leaves to desire a little in the facilities, some old rooms, and with things that don't work, after we complained we re-allocated to a newly pensioned room, they should keep the standard for all rooms. Restaurant Forneria magnificent!! All good!! Understood for Amanda!! Near the center, all near, great for a night walk, because the city security allows us, one of the rare places of the country where we can walk unoccupied by the streets. Payment parking the part (third-party company), we know at the arrival, could give more emphasis on sales platforms, however the service is worth every cent, agility and responsibility with the vehicle, all manoeuvres with education and good the first impression was the best possible! Receptionists and concierge (Albano) very requested and careful. Smsgs and sympathetic. Ulisses spent a job with our kkkk baggage but it was exceptional!! We will certainly come back (I hope to stay in the pensioned rooms rsrsrs).
With a stay at Life Hotel Infinity in Gramado (Carniel), you'll be within a 15-minute drive of Gramado Covered Street and Snowland Park. This hotel is 0.1 mi (0.2 km) from Dreamland Wax Museum and 0.1 mi (0.2 km) from Harley Motor Show.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 78 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
GGuest User2023.05.09
O Hotel Encantos do Sul atende agora pela marca Life Hotéis Infinity e sua unidade de Gramado está localizada próximo ao eixo das Hortênsias, ligação entre Gramado e Canela, mais perto de Canela do que do centro de Gramado. Externamente a construção até traz algum ”encanto” para usar o termo sugerido, mas na minha modesta avaliação, para por aí. A fachada do hotel é em estilo alemão característico da região, mas a parte interna não condiz com o a externa. O Hotel conta com corredores de acesso aos apartamentos que circundam justamente esta fachada, deixando as janelas dos quarto abrirem para estes corredores e não para a parte externa de fato, algo que dificulta a iluminação, a ventilação e principalmente a privacidade, uma vez que se você não fechar as cortinas das janelas de seu quarto, quem passar no corredor tem uma clara visão da sua unidade habitacional. O quarto em si é bem amplo, ideal para famílias. Nós ficamos em uma unidade com 4 camas, duas de solteiro e uma de casal e nos atendeu muito bem. As camas eram confortáveis e o hotel é bem silencioso, proporcionando boa qualidade de sono. Internet no quarto boa. Banheiro funcional, meio antigo, mas em boas condições. No geral tudo OK com a unidade que utilizamos, a exceção mesmo das janelas que abriam para o corredor do hotel. Café da manhã bom, com opções normais que atendem bem, mas é exatamente igual todos os dias sem nenhum destaque especial. O hotel conta com estacionamento, um terreno aberto, do outro lado da rua. Não percebi ninguém monitorando ou cuidando mas a região pareceu bem segura, sem receios de deixar o carro lá. Atendimento bom, normal, nada mais do que a obrigação de quem trabalha no setor. Também não tivemos nenhuma demanda que exigisse mais da equipe mas no geral fomos bem recebidos e bem atendidos durante nossa estada. Foi uma hospedagem que nos atendeu mas passou longe da melhor experiência que já tivemos na região, por isso dei apenas um ”Razoável” mas acho que tem bom custo benefício e, pela tarifa certa, penso que nos hospedaríamos novamente.
With a stay at Hotel Laghetto Pedras Altas, you'll be centrally located in Gramado, a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This family-friendly hotel is 0.1 mi (0.1 km) from Orchids Park and 0.1 mi (0.1 km) from Casa do Colono Market.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a living plant wall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 161 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
GGuest User2023.01.12
We realized this is the low end of this growing chain of hotels in the city. Upon entering the lobby is freshly decorated and the staff was polite but things got worse as our days continued. We were waiting in the lobby for our ride when a young man approached us about a discount for looking at their newest property. Now, I'd understand this except for the fact that this property is in need of care. Our bedroom had broken lights, drapes that did not close all the way, a shower that the floor needed repair on, and a room that was in general need of a redo. I went to breakfast and discovered the bee hive where our young man selling the new property came from. As I was chased down the hall by another young man trying to sell me another visit to thier showroom, I managed to get by but decided to skip breakfast not wanting to be engaged a third time by the gang that has base camp outside the dining room. How unpleasant. Worst of all, there is a separate beauty shop in the lobby. My wife needed to get her nails done. She made an appointment letting them know she was a hotel guest. Thier system was down as she booked for the next morning. As you can guess, they had no recollection or record of the appointment and told my wife they were booked solid. When my wife asked to see the owner or manager, she was unavailable but, the girl who booked her appointment appeared. In a wave and com'on, she begrudgingly attempted to take my wife back to do her nails. My wife said, ”not like that I'm not going without even an apology or sorry.” The front desk of this hotel, when asked about a restaurant recommendation, looking confused said, ”oh, a place to eat, uhmmmm, I guess I could look and see.” Well done! I guess we won't be back and we certainly won't be booking at your biggest and newest. We needed a place to get our work done and you provided a slop house with your sales people running around bothering everyone at a hotel you run in need of repairs and remodeling. Well done! If you Google, ”great sales techniques,” you'll find under what not to do, this entire hotel as an example including business you allow to mistreat your guests. There are plenty of places to stay in Gramado, pass on this one and the partner chain hotels unless they are the only one left. The good reviews are apperantly from when closer to the time the hotel was built. Build em and abandon them! Excellent strategy folks.
Laghetto Vivace is centrally located in Canela, a 5-minute walk from Cathedral of Our Lady of Lourdes and 13 minutes by foot from Canela Automobile Museum. This hotel is 2.1 mi (3.4 km) from Alpen Park and 2.1 mi (3.4 km) from Parque Terra Magica Florybal.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this hotel include a communal living room, a living plant wall, and tour/ticket assistance.
Grab a bite to eat at O Irlandês, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Make yourself at home in one of the 125 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
RRonaldoNM2023.10.31
The hotel is located near the Canela Stone Cathedral, but in a short walking street. The restaurant serves very good breakfast quality. Other times have a variety of options on the cart for lunch, lunch or dinner. Clean/hygienized accommodation with smeral. Garage with manobrist if necessary.
With a stay at Jangal das Araucárias Swan Design Hotel Canela in Canela, you'll be in the suburbs, within a 10-minute drive of Gramado Covered Street and Canela Automobile Museum. This family-friendly hotel is 8.9 mi (14.4 km) from Snowland Park and 0.6 mi (1 km) from Stone House Theater.
Take advantage of recreational opportunities offered, including an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, express check-in, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
RRieth2024.07.01
The hotel is wonderful! The service and quality of what is offered are excellent.There are parking in the area and outdoor areas with houses to enjoy the cold outdoor. Weekends are offered interactive activities for adults.
There is no room for kids, but the hotel is well organized to receive children in the rooms.
The hotel is very beautiful and there are several rooms for socialization, but the restaurant is a little small for the number of guests.
The room is wonderful, but the acoustics is not the best, as in most hotels.
We will certainly return.
With a stay at Sky Serra Hotel in Gramado (Tirol), you'll be a 3-minute drive from Gramado Covered Street and 6 minutes from Snowland Park. This hotel is 0.3 mi (0.4 km) from Gramado Gateway and 0.7 mi (1 km) from Black Lake Park.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
GGuest User2022.09.16
We are hosted in this hotel this week. We are very happy and satisfied with everything in general ! Reception, hosting : excellent breakfast with many varieties . hot cheese bread all the time. The super comfortable room, bed and shower, with hot and noise-free air conditioning ! Super recommended and I will return in the next opportunity with certainty ! Cost and benefit.
With a stay at Laghetto Canela, you'll be centrally located in Canela, within a 10-minute drive of Gramado Covered Street and Teatro Municipal de Canela. This upscale hotel is 9.4 mi (15.1 km) from Snowland Park and 0.2 mi (0.4 km) from Stone House Theater.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
DDiasJúlia2022.08.15
The hotel is beautiful, all the facilities are new, all the rooms with a heating and a splendid shower, which will certainly be the best bathroom in your life. We especially love the bikes that are available in the lobby, we had a very different walk through Canela.
With a stay at Life Hotel Portal in Gramado (Tirol), you'll be a 3-minute drive from Gramado Covered Street and 5 minutes from Snowland Park. This hotel is 0.5 mi (0.8 km) from Gramado Gateway and 0.8 mi (1.4 km) from Joaquina Rita Bier Lake.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle.
A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 37 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
GGuest User2024.01.13
Tive uma excelente experiência no hotel, ótima localização 1,9 km do centro da cidade, da pra ir caminhando, a avenida é iluminada e cheia de lindas hortênsias, fica em frente o pórtico então você pode tirar fotos em horários vazios como de manhã e após as 22h. Tenho que ressaltar o ótimo atendimento do sr. Valdecir, muito solicito e simpático. O café da manhã tem muita variedade e tudo fresquinho. O colchão do quarto em que fiquei era novinho e o chuveiro bom. O hotel é antigo, mas oferece um bom preço de hospedagem, então é uma relação de custo benefício, não adianta pagar barato na hospedagem e achar que vai encontrar um hotel recém reformado com tudo novinho. O hotel é muito antigo e precisa de algumas reformas, mas me atendeu muito bem, limpinho, atendimento e localização excelentes e preço acessível. Eu voltaria com certeza.
With a stay at Grande Hotel Canela in Canela, you'll be within a 10-minute drive of Gramado Covered Street and Stone House Theater. This hotel is 9.2 mi (14.9 km) from Snowland Park and 0.6 mi (0.9 km) from Teatro Municipal de Canela.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.08.01
Tudo muito bom... Estrutura ótima, chales com calefação e ótimas camas, aconchegante. Piscina aquecida ótima para crianças, como campinho de futebol. Café da manhã delicioso. Mas o campeão foi o espaço com fogueiras, ótimo para um vinho com amigos ou família ou um chimarrão. Grato pela ótima experiência.
Read genuine traveler ratings & reviews to find your perfect stay.
4.8/5
Outstanding
GGuest UserWe were looking for a place to rest and a good night to rest, we didn't expect that surprise we would find; if you want a place to enjoy with your love, that's where you have to stay. You have a sparkling relaxation, afternoon tea and kitchens for talks to go long and in the upper floor if you want to stay there can play billiards, TV, reading and even a wine in front of all that beauty and when at the end of the And when you come back to your room, be careful, for you will be glad with so much kindness, so much caprival and so much mimicry.
Writing this review ,while I’m still here. This place surprised me. A hotel , that’s huge resting amidst greenery .Silent,serene and peace is what You feel here. Those who want to rest your body and soul from the hustle bustle of a city life and work pressures, this is the place to be. The place is super clean, carpeted yet no bad smell, beds were comfortable and super fresh too. Room heating was perfect and bathroom too equiped with hot water at all times and basic amenities. Every corner of this hotel speaks to you from the past . It’s like a mini museum ,which truly shows the passion and effort the owners have put into this place. Great room service , fully functional restaurant and super stocked bar! Atendimento gets 5stars too. Excellent breakfast. All said, if you are looking for an ultra modern hotel, this is not your place. This place if tried to made into one modern hotel , would lose the charm it holds now. Only one suggestion, frigobar should at least have water in it. As of now it’s empty. We ordered water to room service and it arrived in no time. Yet it would be a nice basic addition I think. All the best to the team and the owners.
GGuest UserPrimordial service from arrival, reception employee Marcos is always helpful. The adequate facilities are very well sanitized. The breakfast was wonderful, compared to the previous experience at the Hotel Brisa Tower in Maceió.
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