Junluxe Guangzhou Baiyun

Junluxe Guangzhou Baiyun Reviews

Junluxe Guangzhou Baiyun

No.150, North Huangbian Road, Baiyun District, Guangzhou, Guangzhou, ChinaView Hotel Details
Junluxe Guangzhou Baiyun
Junluxe Guangzhou BaiyunJunluxe Guangzhou BaiyunJunluxe Guangzhou Baiyun
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1 night

Junluxe Guangzhou Baiyun Guest Reviews

4.7/5
Amazing
2199 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(2199)
Positive reviews(2150)
Reviews with photos/video(444)
Friendly front desk staff(236)
Delicious breakfast(146)
Convenient for shopping(113)
Close to metro(95)
Great swimming pool(71)
Has play area for children(25)
Delicious buffet(24)
Clean pool(12)
Negative reviews(49)
Guest User
Superior Twin Bed Room
Stayed in Mar 2024
Business travelers
3 review
1.5/5
Posted on Mar 21, 2024
Not advise to stay at this hotel as vehicle is not allow to enter, and the staff is all not responding. Same breakfast everyday, and quality of food is also so so only. Worst is all staff black face all day and not polite as a 5 star rating hotel. 实在不见建议入住这家酒店,出入实在不方便。所有入口都被卡着了,打了车想要开进去还需要自己挪开障碍物,门童几乎不帮忙,大厅在5楼,一点都不方便。早餐餐厅里的员工没有一点朝气,各个脾气态度都不太好。食物品质和选择也是一般般。点了碗馄饨面汤,结果馄饨几乎黏成一块,也没熟透,拿给工作人员就说已经熟了的。员工对话都是大小声。主要房间烟味很重,空调又不太灵光。不会再选择这家酒店,还不如一间三星酒店。失望…
6/9
Response from Property: Dear guest, hello! Thank you for choosing to stay at Guangzhou Design Capital Junya Hotel and sharing your valuable stay experience. Regarding the gate issue you mentioned, this situation has been reported to the security manager, and the depar**ent members have been communicated and improved on the issue you mentioned. Secondly, regarding the catering and service issues, this issue has received great attention from the management. Next, the catering depar**ent will focus on formulating training plans for restaurant production and employee services to prevent such situations from happening again. You are welcome to call the hotel guest service center at "0" at any time during your stay so that we can provide you with a solution in a timely manner. We look forward to you staying at Guangzhou Design Capital Junya Hotel again to witness our changes.
Ng
Family Connecting Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Jan 4, 2024
Despite the distance is abit far from city, I actually enjoyed and loved everything about the hotel during my stay and I will definitely come back again if I ever visit GZ in future.
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Pauline
Elite King Bed Room
Stayed in Nov 2023
Friends
4 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The staff at the front desk were very polite and helpful. The check-in desk is located at Level 5. There were no signage to indicate that. The check-in and check-out process were completed smoothly. As had to stay there for quite a few days and managed to received help from a few staff. Would like to give special thanks to a few staff for their excellency services rendered to me - Frey, Amy, Joseph. Will recommend to friends and family.
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Guest User
Elite King Bed Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 22, 2024
Very new and very clean, staff was helpful. The quality of the rooms was great in relation to the price. Thank you to Amy for the service.
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Jujubee Jools
Superior Twin Bed Room
Stayed in Jan 2024
Family
4 review
4.7/5
Amazing
Posted on Feb 5, 2024
We stayed here for 3d2n. The hotel is located conveniently next to a big new mall with many food options. There are also shops and restaurants around the area which could be easily accessible by foot. I love the 杀猪面. The Huangbian subway station is also right at the mall, which could take you directly to Yuexiu Park if you're into some sightseeing. Amenities and cleanliness is top-notch at Junluxe. We also appreciate the friendly and helpful staff who helped us secure airport transfers to Baiyun Airport. It would've been a challenge doing this myself as the road in front of the hotel is closed due to construction that is completing next to it; and we had large number of luggages, plus travelling as a group of 5. It took 2 concierge staff to kindly move our luggages and directed the multiple taxis to the underground parking. We were very grateful and gladly tipped the young men. I will gladly return. Thanks Junluxe.
Response from Property: Dear guest,Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Junluxe Guangzhou Baiyun and appreciate your compliments about our location, food and rooms. The Chinese restaurant located on the third floor presents you the authentic Cantonese cuisine and creative handmade Dim Sum to all your try. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Warm Regards
Audrey Neo
Superior King Bed Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 8, 2024
2nd time staying here, nice hotel, beside is a mall, very convenient
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Ismail trigui
Superior King Bed Room
Stayed in Jan 2024
Couples
47 review
3.2/5
Posted on Jan 21, 2024
Breakfast expensive but not various. The hotel is not accessible from the road, so need to carry luggage and walk to the hotel
Response from Property: Dear Guest, Thank you for staying at Junluxe Guangzhou Baiyun and appreciate your valuable comments. We are very focusing on guest's breakfast exerpience all the times and we look forward to having more specific feedback for us to guide us to imrpove. We truely understand the inconvenience caused by the government prohibiting vehicles on the ground in Guangzhou city of design, but all vehicles can enter through underground tunnel to parking area in the hotel. Our team members are committed to providing you with a enjoyable and memorable stay experience. Thank you again for your valuable feedback and we look forward to serving you again in the near future.
Snowball99ad
Superior King Bed Room
Stayed in Jun 2023
Family
2 review
4.5/5
Great
Posted on Jun 26, 2023
The hotel is very new and the reception staff can speak English. One receptionist even very good English. The breakfast is good and delicious. Almost all salt dispenser were empty. Even telling it the staff it was the same on the next day. The room was clean and new. We got 2 bottles water every day. The Kids club is perfect for families. In the surrounding you have several coffees bars, fast food and restaurants . The subway is just around the corner with an escalator upwards but not downwards. This was a disadvantage with stroller or with luggage. To the city it was about 25 mins and cost 4RMB with subway. We enjoyed our stay in the hotel very much. The price is pretty okay for what the hotels offers to the guests. All the staff is really friendly. If we come to Guangzhou again, we definitely would book this hotel again.
Response from Property: Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at Junluxe Guangzhou Baiyun and appreciate your compliments about our service, location and rooms. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.
Mak
Superior Mountain-view Twin Bed Room
Stayed in Dec 2023
Family
4 review
4.0/5
Very Good
Posted on Dec 21, 2023
The room was specious, clean and comfy with homey design. And right next to the hotel is a giant plaza with plenty of restaurants and boutiques, which is convenient though. However, my sister and I kept smelling the cigarette smoke all night which was annoying to be honest. I would have consider to book the hotel again if the ventilation system had been improved.
Response from Property: Hello, thank you very much for choosing to stay at Junluxe Guangzhou Baiyun and writing your review for us. Unfortunately, we did not meet your expectations this time. The problem you encountered has been reported to the relevant department for further improvement and refinement in the future. We sincerely welcome you to visit Junluxe Guangzhou Baiyun again in the near future. Wishing you a healthy life!
Halima
Superior King Bed Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
I really enjoyed my stay here! The breakfast was really good! Everyone at the front desk was super helpful. Best part is that it’s attached to a mall! I thoroughly enjoyed being in the area and the hotel too! It was convenient for me.
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Michelle
Elite King Bed Room
Stayed in Nov 2023
Booked for others
2 review
4.2/5
Very Good
Posted on Nov 26, 2023
Went to attend a music event, this hotel was nearest to the event hence booked this. However, price point is at the high side, there are many international 5 stars hotel at the price cheaper than this hotel.
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Guest User
Superior King Bed Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 11, 2024
A bit outside the city but great rooms friendly staff and great service
Response from Property: Dear guest,Thank you for visiting with us. We are glad you enjoyed your stay and enjoyed our facilities and service.We look forward to welcoming you back with us.
Jan
Superior King Bed Room
Stayed in Nov 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Nov 3, 2023
罗智勇 Ivan this stuff attitude so bad hotel need change this guy . Need good attitude and nice personality in 5 star hotel
Response from Property: Dear guest, thank you for choosing to stay in JUNLUXE GUANGZHOU BAIYUN, and taking the time to share your feedback on your recent stay with us. At the same time, we take guests' opinions very seriously and always strive to provide comfortable and friendly accommodation. Thank you again for your feedback and support. We look forward to welcoming you back in the near future.
Guest User
Superior King Bed Room
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 4, 2023
This hotel located very Well and lots of resturants and cafés near by. The staff are very serviceminded and friendly . Will recommend this hotel to all.
Response from Property: Dear guest, thank you for choosing to stay in JUNLUXE GUANGZHOU BAIYUN, and taking the time to share your feedback on your recent stay with us. We are pleased to know that our staff and services have made your visit enjoyable. At the same time, we take guests' opinions very seriously and always strive to provide comfortable and friendly accommodation. Thank you again for your feedback and support. We look forward to welcoming you back in the near future.
Jack Zhongmin Qin
Superior King Bed Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Great service and nice clean room Just a bit far from Guangzhou city centre but it’s closer to airport
Response from Property: Dear guest, thank you for choosing to stay in JUNLUXE GUANGZHOU BAIYUN, and taking the time to share your feedback on your recent stay with us. We are pleased to know that our staff and services have made your visit enjoyable. At the same time, we take guests' opinions very seriously and always strive to provide comfortable and friendly accommodation. Thank you again for your feedback and support. We look forward to welcoming you back in the near future.