Hanting Hotel (Guangzhou Beijing Road Pedestrian Street Daxin Road Branch) Reviews
Hanting Hotel (Guangzhou Beijing Road Pedestrian Street Daxin Road Branch)
84-88 Daxin Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Hanting Hotel (Guangzhou Beijing Road Pedestrian Street Daxin Road Branch) Guest Reviews
4.6/5
Very Good
628 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(628)
Positive reviews(596)
Reviews with photos/video(211)
Convenient location(103)
Easy to get around(86)
Friendly front desk staff(57)
Awesome amenities(56)
Close to metro(31)
Would stay again(22)
Luggage delivery service(5)
Highly recommended(3)
Negative reviews(32)
Guat Ping
2-bed Room A
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
We reach hotel before the check in hour, the front desk attendance is very nice to offer free upgrade on both our room to 6th floor. As 1 room is ready, we immediately check in put all our luggage inside room, upon get in the room we were so happy to see the convenience on charging phone~ we can just use USB to charge. When ever we go to front desk, they were so friendly to help us resolve. Unlike other hotel list out the cost for laundry service, over at Hanting they let us use the laundry freely FOC!! Hanting hotel location is strategic and surrounded with lots of nice food plus convenience shop down stair.
Hanting confirm will be my priority choice upon my revisit in future.
Shaun Mil
Queen Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 14, 2024
This hotel is clean and new. They allow us for late check out 2hours late and also early check in. We will recommend this to everyone
Response from Property: Dear Guest,Thank you so much for your kind and positive review! We are truly delighted to hear that you had a pleasant stay with us and that you were satisfied with the cleanliness and novelty of our hotel.Your appreciation for our flexibility with the late check-out and early check-in arrangements means a lot to us. We understand that travel plans can sometimes be unpredictable, and we strive to accommodate our guests' needs as best as we can to make their journey more comfortable and stress-free.We are also very glad to know that you would recommend our hotel to others. Word-of-mouth recommendations like yours are the greatest compliment and motivation for us to keep providing excellent service. It is our goal to ensure that every guest feels welcome and leaves with fond memories.In the future, we will continue to maintain the high standards of cleanliness and keep improving our facilities and services. We will also look for more ways to enhance the guest experience and exceed your expectations. We hope to have the pleasure of welcoming you back again soon and providing you with an even better stay.Once again, thank you for your kind words and for choosing our hotel. We wish you all the best in your future travels
PCLow
Queen Room
Stayed in Oct 2024
Couples
8 review
3.0/5
Posted on Nov 4, 2024
Is from old office convert to hotel.
Good : Location strategic, near Beijing Road, 10-15mins walk and not too noisy. And the rooms are quite clean and new
Bad : Only 2 slow lifts servicing 17 floors. Can take sometime to wait during day time.
Bad : Book rooms for 3 nights, but card already lost access after Day 1. And the front desk service not so good. Coffee machine has been down the whole 4 days stay. Reason is dont have coffee beans. Is it very difficult to get coffee bean in Guangzhuo???
Guest User
Superior Queen Room
Stayed in Oct 2024
Couples
1 review
3.2/5
Posted on Oct 18, 2024
The hotel is clean and the service is good. i will recommend it to my friends & family.
Response from Property: Dear guest, thank you very much for your wonderful review! We are delighted to hear that you found our hotel clean and enjoyed our good service. It's truly an honor to know that you would recommend our hotel to your friends and family. We always strive to provide the best experience for our guests. Your recommendation means a lot to us and we will continue to maintain our high standards. Looking forward to welcoming you and your loved ones again in the future. Have a great day!
Benjamin
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very easy and convenient stay. Good for solo traveler.
Guest User
Queen RoomA
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Small and harmony, easy access. Good for business trip
Response from Property: Dear customer, I am very happy to hear your praise of "small, harmonious and convenient for travel". We have been working hard to create a harmonious and comfortable travel experience for everyone. In terms of design, we fully consider various needs and strive to achieve both convenience and beauty. Whether it is route planning or transportation selection, travel convenience is an important consideration. We will also continue to improve and improve service quality to make every trip a beautiful memory. Thank you for your support and trust, and we look forward to you choosing us again and enjoying a more harmonious and convenient travel journey together.
BAIJU
Queen RoomA
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Very good location and excellent service
lynn kuang
Queen Room
Stayed in Sep 2024
Couples
4 review
4.2/5
Very Good
Posted on Sep 14, 2024
Near church and beijing road.
SIEW WEI
Queen Room
Stayed in Sep 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Sep 18, 2024
simple breakfast is nice
Belinda
Queen RoomA
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 25, 2024
Good location
Response from Property: Dear guest, thank you very much for your compliment on our hotel's location. We are delighted that our prime location has added convenience to your stay. Our hotel is carefully situated to offer easy access to various attractions and amenities. We strive to ensure that every aspect of your experience with us is top-notch. Whether it's for business or leisure, we aim to be your ideal choice. Looking forward to welcoming you back again soon. Best regards!
Chloe Teo 0427
Queen RoomA
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Convenient to travel and a great experience. The facilities are very complete and the service is very good. Beijing Road is very fun and I really recommend it. I like it very much as a foreigner. Haha😂
Original TextTranslated by Google
Response from Property: So happy to hear how much you love Beijing Road! Beijing Road is indeed a great place. It’s easy to get around here, and there’s convenient transportation no matter where you want to go. The facilities are also very complete and can meet various needs. The service is top-notch and makes people feel attentive. Not only is there rich historical and cultural heritage, but there are also a variety of interesting places waiting for you to explore. Thank you very much for your good review, and I hope you can recommend Beijing Road to more friends, so that more people can feel the charm of this place. Looking forward to your visit again!
TBeEverywhere
Queen RoomA
Stayed in Oct 2024
Travel with friends
1 review
3.7/5
Posted on Nov 3, 2024
โรงแรมเดิมทางงสะดวกมากๆ ใกล้สถานีรถไฟใต้ดิน Haizhu Square เดินเพียงแปปเดียวก็ถึง อยู่หลังห้าง Onelink International Plaza ห้างขายส่งของกิ๊ฟช็อปมากมาย
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel! We are pleased that the hotel's location is convenient for you. It is close to Haizhu Square Subway Station, making your travel easier and faster. Located behind the Onelink International Plaza Shopping Center, it also provides you with a wealth of shopping options, with numerous gift shops and wholesale stores to meet your various needs. We have been committed to providing guests with comfortable accommodation and quality services, and your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with a better experience.
Guest User
Queen RoomA
Stayed in Oct 2024
Couples
5 review
2.5/5
Posted on Oct 28, 2024
There are two types of double room A. One is a 1.5-meter large bed with a load-bearing column next to the bed, and the other is a 1.8-meter bed. The room is so small that you can’t even put luggage inside. The 1.8-meter large bed There wasn't even a door in the bathroom. After taking a shower, everything outside was wet, and even the toilet was wet! It's easy to slip if you're not careful. Who's to blame then?
And the aunt was also amazing. She didn't know how to take away the towels on the floor. I thought I had forgotten them on the first day, but I put them aside on the second day. However, the aunt still didn't take them away, and the training was completely inadequate. The front desk service is also relatively average. I have stayed in many Hanting hotels, but this one is really not good in terms of service or value for money.
Original TextTranslated by Google
Response from Property: Dear, hello, due to the large number of customers visiting our hotel, the customer service is temporarily overwhelmed. We sincerely apologize for the delay in replying to you. We can't wait to give birth to more hands. Your negative review is a wake-up call for our customer service. I will strengthen customer service training to avoid similar situations in the future. Thank you for your support of our hotel. Your visit is our motivation. I hope you can have a perfect stay experience!
Caixiaoxiaofei
Superior Queen Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 24, 2024
j
Facilities: Very good
Hygiene: Very clean and hygienic
Environment: beautiful, very good
Service: Warm and considerate, especially considerate
Like highly recommended
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your high praise for us! We are honored to see that you are so satisfied with the facilities, cleanliness, environment and services. We have been committed to providing every customer with a high-quality experience, and your affirmation is our biggest motivation to move forward. We will continue to maintain good facilities, strengthen hygiene management, maintain a beautiful environment, and always welcome every customer with warm, thoughtful and considerate service. We look forward to your visit again and giving us the opportunity to provide you with better services. Thank you again for your support and recommendation!
Anonymous User
Queen Room
Stayed in Oct 2024
Couples
1 review
2.0/5
Posted on Oct 25, 2024
Beautiful environment.
But I can't watch TV and cast screen. I contacted customer service on WeChat but they didn't reply. I have to pay to watch TV. 24 hours costs RMB19.
I have to pay for washing supplies. RMB10. All 4.7-star e-sports hotels in Shenzhen provide them for free.
It takes 20 minutes to walk to Beijing Pedestrian Street. It's not close at all. It takes another 10 minutes to walk to the subway station.
The drainage pipe in the shower room is blocked.
The air conditioner will not turn on automatically. I have to reset it every time I go out and return to the room.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel and leaving us a review in your busy schedule. We apologize for the problems you encountered during your stay. First of all, regarding your statement that the TV cannot be watched, it is not a TV failure, but that TV on demand is for members or paid viewing, and live broadcasts are free of charge or membership. There are also free TV series and movies in the on-demand area. If you say that the screen projection cannot be used, a QR code will appear on the TV in the room. Scan the link guide with WeChat. At the same time, for the failure of the customer service WeChat to respond in time, we will strengthen the management and training of customer service personnel to improve the response speed and service quality. The charge for washing supplies you reported may be misunderstood by you, because the washing bag belongs to the fixed room, but because too many are lost, the price of the washing bag is marked on the washing bag, not the price of the washing supplies inside. I am very sorry for letting you misunderstand. All disposable items and toiletries in our hotel rooms are provided to customers free of charge, and no customer has ever been charged. We will explain it to guests more clearly in subsequent services to improve customer satisfaction. Regarding the problem that the hotel is a certain distance away from Beijing Pedestrian Street and the subway station, we understand that this may have caused you some inconvenience. Before your next stay, we can provide you with more detailed transportation guides and travel suggestions to help you better plan your trip. For the problems of blocked shower drains and air conditioners not turning on automatically, we will immediately arrange maintenance personnel to handle them to ensure the normal operation of room facilities and equipment. At the same time, we will also strengthen the daily inspection and maintenance of room facilities to avoid similar problems from happening again. Thank you again for your comments and suggestions. We will take every guest's feedback seriously, continuously improve our services, and provide you with a more comfortable and convenient stay experience. Looking forward to your next visit!