Elan Hotel (Guangzhou Shiqiao Metro Station)

Elan Hotel (Guangzhou Shiqiao Metro Station) Reviews

Elan Hotel (Guangzhou Shiqiao Metro Station)

No. 86 Baisha Road, Shiqiao Street, Guangzhou, ChinaView Hotel Details
Elan Hotel (Guangzhou Shiqiao Metro Station)
Elan Hotel (Guangzhou Shiqiao Metro Station)Elan Hotel (Guangzhou Shiqiao Metro Station)Elan Hotel (Guangzhou Shiqiao Metro Station)
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Elan Hotel (Guangzhou Shiqiao Metro Station) Guest Reviews

4/5
Very Good
211 Reviews
Verified reviews
Location4.0
Amenities3.9
Service4.2
Cleanliness4.0
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All Reviews(211)
Positive reviews(184)
Reviews with photos/video(19)
Easy to get around(16)
Close to metro(9)
Perfect for business trips(5)
Friendly front desk staff(5)
Classy environment(4)
Quiet & comfortable(3)
Stayed multiple times(2)
Negative reviews(27)
Dr Matt
Superior Double Room
Stayed in Apr 2024
Business travelers
25 Reviews
4.2
/5
Very Good
Posted on Apr 8, 2024
close to metro, restaurants around the hotel, friendly and efficient staff
Response from Property: Dear guests, thank you very much for your support and trust. Our hotel is only about 3 minutes' walk from Exit A of Shiqiao Subway Station Line 3. It only takes one stop to reach Hanxi Chimelong Station by Line 3. After exiting Exit C of Hanxi Chimelong Subway Station, the Chimelong free shuttle bus is on the left. You can take the bus into the scenic area and go directly to the South Gate and North Gate of the Zoo as well as the Big Circus and other attractions in the scenic area. If you need to go to Guangzhou South Station, you can transfer to Line 7 at Hanxi Chimelong Station. It only takes 4 stops to reach Guangzhou South Station. The transportation is very convenient. Welcome to visit us again!
Isaac Ayer 艾耶尔 Stafford
Superior Memory Foam Double Room
Stayed in Sep 2021
Other
6 Reviews
4.0
/5
Very Good
Posted on Sep 30, 2021
Internet is being upgraded here and seems to work well. TV is out for a bit but the internet works on the TV. Able to connect laptop to the same TV.
Response from Property: Dear guest, thank you very much for your support and review. The Tingsha Village Archway is about 300 meters away from our hotel. There is a grilled fish street with all kinds of grilled fish, crayfish barbecue and other delicacies. It is about 800 meters away from the hotel. The Huangbian Food Court brings together local delicacies from all over the country, including tea, late-night snacks, and meals. There are various bars and nightclubs within 1 kilometer of the hotel, which is very suitable for gatherings with friends, or Friends who love "857", you are welcome to come and experience it and discover more food and joy. All Elan staff welcome you to visit again!
Jackson Luo
Guestroom (2 beds)
Stayed in Oct 2021
Business travelers
44 Reviews
3.5
/5
Posted on Dec 12, 2021
Suitable for a short stay, close to city centre.
Guest User
Stayed in Mar 2024
Friends
7 Reviews
4.2
/5
Very Good
Posted on Apr 4, 2024
The hotel is conveniently located near the Shiqiao subway station. There are many restaurants around, as well as markets and parks. The front desk service is good. There was only one breakfast when we booked the room, but we were given an extra one when we checked in.
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Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
94 Reviews
4.0
/5
Very Good
Posted on Mar 26, 2024
I often stay here on business trips in Guangzhou. There is breakfast and a subway, so it can only be regarded as okay. After all, the price is not expensive.
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EdmundH
Double Room
Stayed in Sep 2023
Business travelers
3 Reviews
2.0
/5
Posted on Sep 16, 2023
The location is good, surrounded by many restaurants, buses, subways, and shopping malls. The front desk service was good, but the hotel room was very dirty. It was completely different from the photos. The floor was full of stains, and the cups were not cleaned and had hard lumps left on them.
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Response from Property: Hello dear! We are very sorry that we could not bring you a satisfactory stay experience! If you have any problems during your stay, you can report them to the front desk staff at any time, or you can contact the store manager at any time due to service problems of the front desk staff. We will provide you with services as soon as possible, and we will continue to improve the hotel facilities in the future. To improve your stay experience, if you come here next time, I hope you can book this hotel again and give us a chance to apologize. I hope our warm smile, considerate service and comfortable accommodation can comfort you during your busy journey!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Family
9 Reviews
1.0
/5
Posted on Feb 21, 2024
Rubbish service, rubbish hotel, rubbish beds, rubbish toilets, rubbish environment, I have already told everyone that you should think twice about coming here! Breakfast is up for grabs. The person at the front desk wearing black clothes and a ponytail whose eyes don't match up has a zombie face. If we ask more questions, he will look away or pretend that he didn't hear. We are not afraid of bad reviews at all. The breakfast ordered on the second day of the ***** New Year was not available to us. , where did the money go? No bread reserved? There is no explanation for the 1.8 bed changing to 1.5. Why can’t you live with it? So disgusting
Original TextTranslated by Google
Response from Property: Hello dear! We are very sorry that we could not bring you a satisfactory stay experience! If you have any problems during your stay, you can report them to the front desk staff at any time, or you can contact the store manager at any time due to service problems of the front desk staff. We will provide you with services as soon as possible, and we will continue to improve the hotel facilities in the future. To improve your stay experience, if you come here next time, I hope you can book this hotel again and give us a chance to apologize. I hope our warm smile, considerate service and comfortable accommodation can comfort you during your busy journey!
Anonymous User
Superior Double Room
Stayed in Jun 2023
Friends
2 Reviews
1.7
/5
Posted on Sep 6, 2023
Even though the floor was dirty, the TV was still broken and couldn't be turned on at all. The people at their hotel said it might be a circuit problem. Several TVs couldn't be turned on. The people who repaired the circuits happened to be away over the weekend, which was outrageous.
Original TextTranslated by Google
Response from Property: Hello dear! We are very sorry that we could not bring you a satisfactory stay experience! If you have any problems during your stay, you can report them to the front desk staff at any time, or you can contact the store manager at any time due to service problems of the front desk staff. We will provide you with services as soon as possible, and we will continue to improve the hotel facilities in the future. To improve your stay experience, if you come here next time, I hope you can book this hotel again and give us a chance to apologize. I hope our warm smile, considerate service and comfortable accommodation can comfort you during your busy journey!
Anonymous User
Guestroom (2 beds)
Stayed in Feb 2024
Business travelers
1 Reviews
3.7
/5
Posted on Feb 24, 2024
The room is OK. The corridor is smelly. The air conditioner is not cooling.
Original TextTranslated by Google
Response from Property: Hello dear! We are very sorry that we could not bring you a satisfactory stay experience! If you have any problems during your stay, you can report them to the front desk staff at any time, or you can contact the store manager at any time due to service problems of the front desk staff. We will provide you with services as soon as possible, and we will continue to improve the hotel facilities in the future. To improve your stay experience, if you come here next time, I hope you can book this hotel again and give us a chance to apologize. I hope our warm smile, considerate service and comfortable accommodation can comfort you during your busy journey!
Guest User
Stayed in Nov 2023
Business travelers
28 Reviews
3.0
/5
Posted on Jan 2, 2024
It's just that the room facilities are a bit too old, and the price is not expensive. It is recommended to change the package, otherwise it will be really average in the surrounding area. Moreover, the location of the store is not a good one. The bathroom exhaust fan is either very loud or completely ineffective. It’s hard to explain.
Original TextTranslated by Google
Response from Property: Hello dear! We are very sorry that we could not bring you a satisfactory stay experience! If you have any problems during your stay, you can report them to the front desk staff at any time, or you can contact the store manager at any time due to service problems of the front desk staff. We will provide you with services as soon as possible, and we will continue to improve the hotel facilities in the future. To improve your stay experience, if you come here next time, I hope you can book this hotel again and give us a chance to apologize. I hope our warm smile, considerate service and comfortable accommodation can comfort you during your busy journey!
Guest User
Superior Double Room
Stayed in Oct 2023
Friends
2 Reviews
4.0
/5
Very Good
Posted on Nov 21, 2023
The window is quite big in the picture, but in fact it is only half a window. It is a super mini window. When you open the window, you can see the wall of the opposite building. You can touch it with your hand. The air conditioner is very loud.
Original TextTranslated by Google
Response from Property: Hello dear! Our hotel has recently replaced a new batch of linen, which is made of high-quality cotton and is smooth and comfortable. The linen is also cleaned and disinfected at high temperature by a professional and compliant washing supplier. Clean towels and bath towels are also individually packaged to avoid secondary contamination. In addition, , we also provide a free self-service laundry room for you who love cleanliness, washing, drying, and airing, which is very convenient. If you encounter any problems during your stay, please contact the front desk in time, and we will provide you with services as soon as possible. Love cleanliness, stay in Yilai, welcome to visit again!
Guest User
Double Room
Stayed in Oct 2023
Other
4 Reviews
5.0
/5
Outstanding
Posted on Oct 28, 2023
The front desk service is very good. It is relatively economical and suitable for my needs. The room is cleaner and the light is brighter.
Original TextTranslated by Google
Response from Property: Hello dear! Our hotel has recently replaced a new batch of linen, which is made of high-quality cotton and is smooth and comfortable. The linen is also cleaned and disinfected at high temperature by a professional and compliant washing supplier. Clean towels and bath towels are also individually packaged to avoid secondary contamination. In addition, , we also provide a free self-service laundry room for you who love cleanliness, washing, drying, and airing, which is very convenient. If you encounter any problems during your stay, please contact the front desk in time, and we will provide you with services as soon as possible. Love cleanliness, stay in Yilai, welcome to visit again!
Guest User
Special Queen Room
Stayed in Apr 2023
Business travelers
4 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2023
I originally wanted to go back, but the good environment of Yilai made me miss it. After a busy day, I came back and saw the neat, clean and hygienic environment, which is as beautiful and warm as home~~ I will still choose Guangzhou with convenient transportation in the future. Very good service attitude Yilai
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and review. The Tingsha Village Archway is about 300 meters away from our hotel. There is a grilled fish street with all kinds of grilled fish, crayfish barbecue and other delicacies. It is about 800 meters away from the hotel. The Huangbian Food Court brings together local delicacies from all over the country, including tea, late-night snacks, and meals. There are various bars and nightclubs within 1 kilometer of the hotel, which is very suitable for gatherings with friends, or Friends who love "857", you are welcome to come and experience it and discover more food and joy. All Elan staff welcome you to visit again!
Doris312
Special Queen Room
Stayed in Apr 2023
Other
3 Reviews
5.0
/5
Outstanding
Posted on Apr 20, 2023
The location of the hotel is superior and it is easy to find. The front desk staff provide good professional services. The room is clean and hygienic as a whole. The surrounding food is convenient. Overall, I am very satisfied and will book again next time.
Original TextTranslated by Google
Response from Property: Dear, hello! Our hotel has recently replaced a batch of new linen, all cotton high-quality products, smooth and comfortable, the linen is also cleaned and disinfected at high temperature by a compliant and professional cleaning supplier, and clean towels and bath towels are also individually packaged to avoid secondary pollution. , we also provide a free self-service laundry room for you who love cleanliness, washing, drying, and drying, which is very convenient. If you encounter any problems during your stay, please contact the front desk in time, and we will provide you with service as soon as possible. Love clean, live in Elan, welcome to come again!
Anonymous User
Superior Double Room
Stayed in Oct 2023
Friends
4 Reviews
2.0
/5
Posted on Oct 4, 2023
Thank you very much. I saw cockroaches in the reception hall and in the room because I didn’t change hotels until almost 1am. I slept for one night and got allergies. ***, I’m really annoyed.
Original TextTranslated by Google
Response from Property: Hello dear! We are very sorry that we could not bring you a satisfactory stay experience! If you have any problems during your stay, you can report them to the front desk staff at any time, or you can contact the store manager at any time due to service problems of the front desk staff. We will provide you with services as soon as possible, and we will continue to improve the hotel facilities in the future. To improve your stay experience, if you come here next time, I hope you can book this hotel again and give us a chance to apologize. I hope our warm smile, considerate service and comfortable accommodation can comfort you during your busy journey!