Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store)

Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store) Reviews

Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store)

Room 2709, No. 228 Tianhe Road (Zhengjia Jindian), Guangzhou, ChinaView Hotel Details
Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store)
Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store)Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store)Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store)
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Guangzhou Grand Dorya Loft Apartment Hotel(Zhengjia Plaza store) Guest Reviews

4.4/5
Very Good
3404 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(3404)
Positive reviews(3207)
Reviews with photos/video(365)
Easy to get around(252)
Large rooms(208)
Loved the night views(105)
Close to metro(72)
Many amenities(58)
Well decorated(39)
Well designed(34)
Negative reviews(197)
Guest User
Loft (2 beds)
Stayed in Feb 2024
Family
1 review
3.7/5
Posted on Mar 5, 2024
The location was good. Right in the center of shopping malls and restaurants. JW Marriott is just next door with Starbucks attached. The downside is that the shower heater doesn’t provide unlimited hot water and have to wait for a while for it to heat up.
Response from Property: Dear guest, thank you for choosing Duoya Loft Hotel Apartment (Guangzhou Zhengjia Plaza Tiyu West Road Metro Station Branch) as your place to stay during this trip, and for sharing your stay experience with us. Thank you very much for your review! First of all, we are very sorry for the trouble caused by the hotel's various facilities and services during your stay. We are deeply sorry. Secondly, the countless receptions our store has experienced will inevitably leave traces of time. We will strengthen the maintenance and upkeep of facilities and equipment, and our rooms are all shot in real scenes. We attach great importance to your comments and will feedback them to the senior management for investigation and processing as soon as possible. I hope you can continue to support our hotel. Your satisfaction is our driving force for continuous advancement, and we will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to seeing you and your family and friends again.
Anonymous User
Loft (2 beds)
Stayed in Nov 2023
Business travelers
1 review
4.5/5
Great
Posted on Nov 15, 2023
i stay here for a week and do love a location!! next door from a Marriot hotel, you can walk to nearest metro like 5-10 mins.
Response from Property: Dear guest, thank you for choosing Duoya Loft Hotel Apartment (Guangzhou Zhengjia Plaza Tiyu West Metro Station Branch) as your stay during this trip, and for sharing your stay experience with us. Thank you very much for your praise and recognition! The hotel is located in Zhengjia Plaza, Wanlinghui, Taikoo Hui, and has a unique geographical location in the emerging central business district of Teemall. It only takes 40 minutes by car from the hotel to Baiyun Airport; it is a 2-minute walk from Metro Line 1 (Sports Center Station), and the transportation is very convenient. The hotel has a variety of exquisite guest rooms, which are spacious and comfortable, all equipped with high-speed Internet access services. The surrounding small shops also provide authentic food and desserts, so you can have a good time here. Let you relax physically and mentally during your journey, and fully experience the high-quality service and taste. It is your first choice for business and tourism.
Guest User
Loft (2 beds)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Good stay . Good staff . Really in the city centre you can access subway easily and for shopping it’s best it’s in front of the biggest malls located in guangzhou
Antonino Lim
Loft (2 beds)
Stayed in Apr 2024
Family
7 review
3.0/5
Posted on Apr 30, 2024
Pros: Good location. Close to the center. Pros: Big size, enough for the family. Pros: Has good view. Cons: It is not a hotel. It is an apartment like so basically the lift was always occupied and need to transfer to another lift just to go to the ground floor which is very inconvenient. Cons: The unit was not properly cleaned. The both toilets in the lower and upper floor smelled awful and the mop used as if was not washed/cleaned the whole time. Cons: Molds and dust were visible in the toilet/rooms/walls.
TK123
Loft room(2 beds)
Stayed in Mar 2024
Family
36 review
2.7/5
Posted on Apr 3, 2024
Location is excellent However the toilet and shower room are so old, there was a cockroach on the floor
Amp
Large Bed
Stayed in Mar 2024
Family
1 review
2.7/5
Posted on Mar 21, 2024
The only good thing about this hotel is location. Room isn't clean there're crockroach. You got new towels everyday and they empty your trash can but didn't clean the room. Hotel staff asked to get in my room to fix a curtain while I wasn't there. They leave without cleaning up. Wifi is only for local phone no. To check you need to go up to 27th floor and to go the room you must go to 23rd floor to change the elevator. Room is always cold!
Response from Property: Dear ~ I am very sorry that I did not give you a 5-star stay experience. Xiaoduo sees your feedback and takes it very seriously! An emergency meeting was held to discuss the solution. At present, we have completed the rectification and renovation of facilities and equipment, personnel training, sanitation, etc. Xiaoduo looks forward to your next stay! Xiaoduo is located in the center of Tianhe District, adjacent to Zhujiang New Town, Taikoo Hui, Wanlinghui, Tianhe Stadium, Zhengjia Plaza, Metro Line 1 and 3 Sports Center, and Tiyu West Road Metro Station, integrating transportation, conferences, travel, home, and travel. In one, I hope Xiaoduo will be your first choice for travel!
Guest User
Family-friendly Queen Room
Stayed in Mar 2024
Family
1 review
2.2/5
Posted on Mar 14, 2024
Crockcoaches in the room, floor not properly clean, bath towel not well prepare for 5 though you can request from the front desk, they are quick to response. Bed is hard for the lower floor. Room looks sticky and dusty. Location is good though.
Ahmed Arslan
Loft (2 beds)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Our stay at this hotel and apartment was exceptional, combining the comfort of a luxurious home with outstanding service. The location was perfect, the amenities top-notch, and the staff went above and beyond to ensure our satisfaction. Every detail, from the spacious and immaculate apartment to the personalized recommendations, made our experience unforgettable. Highly recommended for an unparalleled hospitality experience.
Alzen de Guzman
Large Bed
Stayed in Aug 2023
Solo travelers
35 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The hotel place is accessible to all that i need. The reception is excellent
Response from Property: Dear guests, thank you for choosing Duoya Loft Hotel Apartment (Guangzhou Zhengjia Plaza Tiyuxi Subway Station Branch) as your accommodation for this trip, and sharing your stay experience with us. Thank you very much for your praise and recognition! The hotel is located in Grandview Plaza, Wanlinghui, and Taikoo Hui, and the emerging central business district of Teemall has a unique geographical location. It only takes 40 minutes to drive from the hotel to Baiyun Airport; it is a 2-minute walk to Metro Line 1 (Sports Center Station), and the transportation is very convenient. The hotel has a variety of exquisite guest rooms, spacious and comfortable, all equipped with high-speed Internet connection service. The surrounding shops also provide authentic food and desserts for you to feast on. Let you relax physically and mentally during the journey, let you fully experience the high-quality service and taste, it is your first choice for business and travel.
Guest User
Loft (2 beds)
Stayed in Jan 2024
Business travelers
8 review
2.7/5
Posted on Mar 2, 2024
Last time I stayed in this hotel, I left some of my staff on the reception. But when I came back, some one bag has been lost. On the first day of staying, my airpods has been stolen. I tried to explain to reception, but they did the care. The only person who could do that was cleaner. I can still see my airpods walking around Guangzhou. I was absolutely disappointed. I am not recommending this place, but if you decide to stay keep your belongings with you, because you can be robbed.
Response from Property: Dear, thank you for choosing us, but your review is a bit exaggerated. The truth is this. You couldn't explain it clearly at the time. At first, you thought your iPad was missing, but later it became clear that it was headphones. We will cooperate with you to go to the property management department. After calling the surveillance, no outsiders entered your room. You said that our cleaning lady took it, and you also called the police. The police didn't know how to help you. Our employees have been trained and will not take it at all. The guest's belongings, let alone a headset, with so many guests coming in and out every day, many guests will leave their belongings behind, so we will contact the guests to help send them back. You are too ignorant of China's national conditions. No one will take your headphones. You think they are very valuable, but we are used to it.
Anonymous User
Loft room(2 beds)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Nice view and clean. It is also very convenient. Malls are just few meters away
PaklongWan
Family-friendly Queen Room
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The only thing i don't like is the reception. Because the reception is in the apartment room. When we arrive early in the morning about 3am. Is a bit confused. Reception is in floor 27
Response from Property: Dear guest, thank you for choosing Duoya Loft Hotel Apartment (Guangzhou Zhengjia Plaza Tiyu West Road Metro Station Branch) as your place to stay during this trip, and for sharing your stay experience with us. Thank you very much for your praise and recognition! We have always insisted on providing value-for-money personalized services to every guest who stays. We strive to give every guest a value-for-money stay experience in every service detail, striving to make every guest You can feel satisfied and surprised by the service. Perfect personalized service, service creates value, this is the goal we will always pursue and will continue to do so. Your satisfaction is our driving force for continuous advancement, and we will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to seeing you and your family and friends again.
Guest User
Loft room(2 beds)
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 19, 2023
Nice location Helpful staff Rooms are pretty good and the view is just amazing We were 4 people booked loft one and it was just fit to our budget Also it’s just next to grand view mall so shopping can be delightful
Response from Property: A good day starts with a five-point praise. Seeing that my mother has exaggerated every advantage of Xiaoduo so hard, Xiaoduo is very grateful. It is precisely because of the support of guests like you that Duoya Hotel Apartment has more More motivation to do better, to do better service for more customers. My host's encouragement is the driving force for Doya Hotel Apartment to move forward. We will continue to do so and look forward to meeting you again. Remember to go home often!
Guest User
Loft (2 beds)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Good experience!!!!! Big and comfortable room!!
Nanjihou
Large Bed
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The bed is large and the location is great