eStay Residence (Guangzhou Huanshi East Road)

eStay Residence (Guangzhou Huanshi East Road) Reviews

eStay Residence (Guangzhou Huanshi East Road)

The lobby on the first floor of este apartment, block B, Central Plaza, 22 Jianshe Avenue, Guangzhou, ChinaView Hotel Details
eStay Residence (Guangzhou Huanshi East Road)
eStay Residence (Guangzhou Huanshi East Road)eStay Residence (Guangzhou Huanshi East Road)eStay Residence (Guangzhou Huanshi East Road)
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1 night

eStay Residence (Guangzhou Huanshi East Road) Guest Reviews

3.5/5
94 review
Verified reviews
Location3.6
Amenities3.5
Service3.6
Cleanliness3.4
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All Reviews(94)
Positive reviews(78)
Reviews with photos/video(10)
Awesome stay(21)
Friendly host(10)
Large rooms(7)
Easy to get around(7)
Great location(7)
Convenient location(7)
Great value for money(6)
Strange smell in room(5)
Negative reviews(16)
Muhammad Haseeb Raja
Business Double Room
Stayed in Aug 2021
Friends
13 review
4.0/5
Very Good
Posted on Aug 16, 2021
The location is not bad but for the first time, it's a bit tricky to find this place. The place is good to stay, that's why I stayed for the second time, only problem here is the toilet, toilet seat is very small. Hot water is very good, Wi-Fi is good, room was clean. There is a washing machine, fridge and a dryer in the room. Iron is also available for pressing clothes. A toilet shower or bidet is also available for Muslims or for Asians who like to wash after using toilet. A lot of restaurants are available nearby, in the evening it's good to go out for a walk, mostly restaurants are also good for Muslims. The place is better as compared to the other hotels in the area.
Badiane
Business Double Room
Stayed in Oct 2021
Solo travelers
61 review
3.7/5
Posted on Oct 19, 2021
They had a terrible service with a girl working night time. She was very rude to customers.
KHAN
Business Double Room
Stayed in Oct 2021
Business travelers
23 review
5.0/5
Outstanding
Posted on Oct 10, 2021
Good location clean big room it’s very good
HS trips
Business Double Room
Stayed in Oct 2021
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 16, 2021
great location great service
Shidijun
Deluxe Room (2 beds)
Stayed in Mar 2024
Solo travelers
48 review
1.2/5
Posted on Mar 2, 2024
The apartment is located just above Central Plaza. When I opened the door, the door was deformed and I couldn’t bear to look directly at the sofa😓 The air conditioner didn't respond at all, blowing cold wind, but turned off. I originally booked the hotel just to warm up, but it was still cold! When I opened the toilet door, there were obvious traces of mold😱😱The key point is that the toilet door looks like it will fall down at any time😱😱😱 I poured a bottle of 500ml water to boil, but the water was all gone! The shower head is as shown in the picture. The only advantage is that the water pressure is enough, so I can finally take a hot bath. I just want to know how long it has been since this room has been occupied, and it still costs more than 400 yuan! There is no next time and I won’t recommend it!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Eastside Hotel. We are very sorry to disappoint you during your stay. We sincerely apologize for this. We have shared the issues you mentioned with the relevant hotel departments and we will further improve and improve our service. Facilities and Services. We sincerely look forward to your visit again. We have made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
flora2007
Business Double Room
Stayed in Dec 2023
Booked for others
18 review
2.7/5
Posted on Dec 16, 2023
The apartment in the office building has a decent appearance, but the facilities in the apartment are very old and damaged, and the toilet is clogged. They later changed to another room. The same room was not maintained well, and it was not worth the 300 to 400 yuan room fee. The only advantage is the location
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Thank you for staying at Eastside Hotel. We are very sorry to disappoint you during your stay. We sincerely apologize for this. We have shared the issues you mentioned with the relevant hotel departments and we will further improve and improve our service. Facilities and Services. We sincerely look forward to your visit again. We have made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Anonymous User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
4 review
3.7/5
Posted on Nov 26, 2023
The soundproofing was poor. In the middle of the night, foreigners were singing and dancing next door. Finally, we called the police to solve the problem.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the Istay Hotel. We are very sorry that you were disappointed during your stay. We apologize for this. We have shared the problem you mentioned with the relevant department of the hotel. We will further improve our facilities and services. We sincerely look forward to your visit again. We have conducted a serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Matthew. H.
Deluxe Double Room
Stayed in Feb 2024
Business travelers
2 review
3.0/5
Posted on Mar 5, 2024
The location is close to the consulate building opposite, which is very convenient. But the facilities and services are really average
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Eastside Hotel. We are very sorry to disappoint you during your stay. We sincerely apologize for this. We have shared the issues you mentioned with the relevant hotel departments and we will further improve and improve our service. Facilities and Services. We sincerely look forward to your visit again. We have made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Family
3.7/5
Posted on Feb 13, 2024
The facilities are slightly old and some are damaged, but the surrounding environment and location are not bad, and the price/performance ratio is very high
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Eastside Hotel. We are very sorry to disappoint you during your stay. We sincerely apologize for this. We have shared the issues you mentioned with the relevant hotel departments and we will further improve and improve our service. Facilities and Services. We sincerely look forward to your visit again. We have made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
ISSA1982
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The room is in a good location and the environment is very good. The International Hotel is just around the corner and very close to Xiaobei. The price is right and the service attitude is good. It is a good choice for business trips and family trips!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of us. The hotel is adjacent to Central Plaza, Shishili, Hema Fresh, Poly Cinema, and it is only a 10-minute walk from Exit A of Taojin Station of Metro Line 5 or Exit B of Xiaobei. It is very convenient to travel. Eat, drink and have fun. We have everything you need. We are very happy to see that you are satisfied with your stay experience and welcome you to come again.
Guest User
Business Double Room
Stayed in Feb 2024
Business travelers
18 review
4.0/5
Very Good
Posted on Mar 31, 2024
Stayed for one night, nearby and convenient, overall is OK
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of us. Our vision has always been to provide every guest with a warm and comfortable travel residence, so that you can live comfortably and travel conveniently. The apartment is backed by Guangdong Television Center and Guangdong International Building, and is located near Xiaobei Metro Station. Whether it is transportation, food, tourism, shopping, etc., it can meet your needs. It is the best choice for your family travel and business trip!
Guest User
Business Room (2 beds)
Stayed in Feb 2023
Friends
9 review
5.0/5
Outstanding
Posted on Mar 4, 2023
The room is large, the transportation is convenient, the price/performance ratio is high when booking on Ctrip, there are many places to eat nearby, the surrounding is very prosperous, and banks, supermarkets, and subways are all very close. Satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of us. The hotel is adjacent to Central Plaza, Shiguangli, Hema Fresh, Poly Cinema, and Metro Line 5 Taojin Station Exit A or Xiaobei Exit B, which is a 10-minute walk away. It is very convenient to travel, and it has everything you need for eating, drinking and having fun. We are very happy to see that you are satisfied with your stay this time. Welcome to visit again.
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The room is clean and the service is good. It is a good choice for business trips.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of us. Our vision has always been to provide every guest with a warm and comfortable travel residence, so that you can live comfortably and travel conveniently. The apartment is backed by Guangdong Television Center and Guangdong International Building, and is located near Xiaobei Metro Station. Whether it is transportation, food, tourism, shopping, etc., it can meet your needs. It is the best choice for your family travel and business trip!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Booked for others
6 review
4.2/5
Very Good
Posted on Apr 15, 2024
The location is good, comfortable and convenient.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of us. Our vision has always been to provide every guest with a warm and comfortable travel residence, so that you can live comfortably and travel conveniently. The apartment is backed by Guangdong Television Center and Guangdong International Building, and is located near Xiaobei Metro Station. Whether it is transportation, food, tourism, shopping, etc., it can meet your needs. It is the best choice for your family travel and business trip!
Guest User
Business Double Room
Stayed in Jul 2023
Family
1 review
3.2/5
Posted on Jul 17, 2023
Stayed for three days and two nights, the room was very big. But there were a lot of bugs, maybe four or five. The toilet drain smells very bad. The odor cannot be eliminated.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the Istay Hotel. We are very sorry that you were disappointed during your stay. We apologize for this. We have shared the problem you mentioned with the relevant department of the hotel. We will further improve our facilities and services. We sincerely look forward to your visit again. We have conducted a serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!