Soluxe Hotel Guangzhou Reviews
Soluxe Hotel Guangzhou
No. 199 Huangpu Avenue Middle, Guangzhou, ChinaView Hotel Details
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1 night
Soluxe Hotel Guangzhou Guest Reviews
4.5/5
Great
732 Reviews
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(732)
Positive reviews(702)
Reviews with photos/video(89)
Easy to get around(55)
Friendly front desk staff(28)
Delicious breakfast(27)
Loved the night views(18)
Perfect for business trips(14)
Stayed multiple times(10)
Close to metro(9)
Great swimming pool(8)
Negative reviews(28)
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
1 Reviews
Posted on Apr 24, 2024
The room was moldy, the bed with the headboard was dirty, the bathroom was dirty, I complained and they changed my room, the service was also horrible, I want my money back
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Response from Property: We are deeply sorry to hear about your unpleasant experience at our hotel. We take your comments very seriously and want to apologize for the issues you encountered with the moldy room, dirty bed headboard, unclean bathroom, and poor service. We have already taken steps to address these issues and will work harder to ensure a better experience for our guests.
tabbenor
Superior Double Room
Stayed in Apr 2024
Business travelers
28 Reviews
Posted on Apr 25, 2024
My second time at this hotel for the Canton Fair.
This is an old hotel, and it shows. Bad smells, dirty rooms, etc.
I´m not coming back
Response from Property: Thank you for sharing your feedback about your recent stay at our hotel. We are sorry to hear that your experience was not as pleasant as we had hoped. We take your comments seriously and will work to address the issues you mentioned, including bad smells and dirty rooms.We understand that our hotel is an older property, but we strive to maintain it to the best of our ability. Your feedback helps us identify areas where we can improve, and we appreciate your honesty.We regret that you have decided not to return, but we hope that in the future, we can earn back your trust and provide you with a better experience. Thank you for giving us the opportunity to serve you.
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 Reviews
Amazing
Posted on Apr 22, 2024
服務態度極佳
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Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 Reviews
Outstanding
Posted on Apr 6, 2024
A five-star hotel with a very high cost-effectiveness, with a river view, Tianhe Park downstairs, and many old teahouses nearby. This time we stayed here, and they upgraded us to a suite for free, which was very grateful. When we left our facial cleanser, the front desk immediately called to inform us, which was very timely.
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Response from Property: Dear guests, sincere greetings from Guangzhou Sunshine Hotel! Thank you for your comments and support for our hotel. We are glad that you shared your stay experience with us and gave us compliments. This is the best motivation for the hotel staff to provide you with better services. We look forward to seeing you again at Guangzhou Sunshine Hotel.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
8 Reviews
Outstanding
Posted on Apr 6, 2024
老五星，雖然裝修是比較老牌那種，但是很乾凈，保持的也很好，房間很安靜，景觀也很好，兩天住的很舒服，旁邊就是天河公園，對面員村很多吃的，地鐵站也就一百米，美中不足就是那個空調怎麼調都是23度
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Owen7653
Superior Double Room
Stayed in Mar 2024
Business travelers
1 Reviews
Outstanding
Posted on Apr 1, 2024
五星級，名不虛實，真的好，特意表揚前台小哥，由於快遞不還沒有到，今天急趕飛機，那位小哥願意幫轉寄快遞去工廠，很好，為我們節省了時間，下次，我們還繼續選貴酒店！再次感謝小哥了！
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Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
38 Reviews
Amazing
Posted on Mar 31, 2024
睡床有發酶的臭味，地毯不是很乾凈。
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Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
185 Reviews
Great
Posted on Mar 31, 2024
The room is relatively large and clean. It's just that it's been a few years and nothing is new. Although things are well maintained, it's not as good as a new hotel. There's fruit for free. There's construction in the park behind, so it's a bit noisy during the day. , others are fine
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Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
3 Reviews
Outstanding
Posted on Apr 4, 2024
不錯不錯啊
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Edward.ZZZ
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
41 Reviews
Very Good
Posted on Mar 29, 2024
總體來説還是可以
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XIANG
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
6 Reviews
Great
Posted on Apr 3, 2024
Overall is a good hotel
Response from Property: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
22 Reviews
Amazing
Posted on Mar 27, 2024
升級到套房，房間設施好，窗户朝向小蠻腰，環境安靜，服務細緻周到，地點交通方便，如果電視網絡再快一點，就更完美了。
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Bangkok_TH
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
2 Reviews
Amazing
Posted on Mar 31, 2024
Great location to attend the Canton fair, Deluxe room (two beds) is spacious and very clean. The only minor issue is A/C was not working well (not cool enough).
Response from Property: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
2 Reviews
Outstanding
Posted on Mar 26, 2024
房間舒適，空間較大，很多。很適合旅遊住宿。
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Anonymous User
Featured Room (Double bed)
Stayed in Mar 2024
Business travelers
5 Reviews
Very Good
Posted on Mar 23, 2024
The view was amazing. The interior was beautiful and I was very satisfied with my stay.
The only disappointment was that the elevator didn't come easily.
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