Yinghuo Dianjing Concept Apartment

Yinghuo Dianjing Concept Apartment Reviews

Yinghuo Dianjing Concept Apartment

4F, Building 6, Sunac Culture and Tourism Wanda Apartment, No.76 North Fenghuang Road, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Yinghuo Dianjing Concept Apartment
Yinghuo Dianjing Concept ApartmentYinghuo Dianjing Concept ApartmentYinghuo Dianjing Concept Apartment
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Yinghuo Dianjing Concept Apartment Guest Reviews

4.1/5
236 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.0
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All reviews(236)
Positive reviews(209)
Reviews with photos/video(63)
Classy environment(16)
Friendly front desk staff(12)
Large rooms(7)
Strange smell in room(7)
Well designed(6)
Many amenities(6)
Well decorated(3)
Convenient parking(2)
Negative reviews(27)
Guest User
Duplex Family Room - 2-Room (1 Living Room)
Stayed in Dec 2023
Family
1 review
2.0/5
Posted on Dec 22, 2023
Very basic room, not very clean especially towels look soiled. Discount 50% from pictures. If you are used to living in hostels than you may consider this. Large construction in front of building until 2025. Need to walk around it to reach Sunac mall. Decided to leave and go to a hotel instead.
Response from Property: Hello, we are currently undergoing renovation. All the front desk cleaners have been dismissed and more soft furnishings and more high-end disposable toiletries, disposable slippers and disposable bath towels will be added. At present, the property management has notified that the passages from the six buildings to Sunac Mao will be reopened before the year. You are welcome to visit again.
Guest User
Budget Firefly Double Bed Room With King Koil Mattress
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 11, 2024
The room is very clean and well-equipped. The price of 110 yuan is still very cost-effective. And the location is near Sunac Mall, which is also a convenient hotel in the scenic area. There is a night snack food street around it, which is very convenient.
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Response from Property: 感謝您對本店的認可滿意,歡迎您下次再次光臨
Wenxiang🐸kedou
Standard Double Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The room environment is hygienic and clean, and there is a free upgrade to the suite. It is very close to Sunac Skiing, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition, welcome to visit us again
Guest User
Featured Duplex Room (2 Beds)
Stayed in Jun 2024
Travel with friends
1 review
1.0/5
Posted on Jun 26, 2024
Didn’t stay at the hotel in the end Too dirty and contains insects and dust mites Can I get a refund?
Original TextTranslated by Google
Response from Property: You said that there is no member screen projection, so we gave our own members to you. You are wrong in many ways. Everyone knows that Guangzhou has humid weather, and the wallpaper on our walls may be damp. You can tell us to change your room. We have already changed you from the previous room to another room. Next time, you can stay at Shiboge! ! ! The decoration there is indeed newer than ours. When I ordered the mosquito pads, mosquitoes fell out in the middle of the night. This is not something we can control. I remember that when I changed your room, I specially checked that the floor was clean and there were no mosquitoes. In terms of hygiene, we remind the aunt every moment to do every corner well, hoping to give the gods a satisfactory and comfortable environment. I wish you a happy life!
Anonymous User
Budget Firefly Double Bed Room With King Koil Mattress
Stayed in Jun 2024
Couples
2 review
2.5/5
Posted on Jun 11, 2024
The front desk service is very good. He helped me pick up the courier when I sent it. However, the room was a bit hygienic. We checked in at 11 o'clock in the evening. When we entered the room, it felt damp, even the sheets and quilts were there. I originally planned to I turned on the air conditioner to remove the humidity and then went downstairs for a late night snack. However, they did not provide a power card. I had to pull out the card to leave the room. As a result, the power in the room would be cut off and the air conditioner would be turned off, along with my phone that was charging. Neither the power bank nor the laptop can be charged. After eating late night snack, I returned to the room and went to the toilet first. There was a bit of musty smell inside and outside the toilet. The toilet said not to drop the toilet paper because it would clog it. I didn't drop it, but the toilet paper alone flushed me 5, It took 6 times to flush them all away, and the stronger handle was stuck and couldn't be flushed away. The electric socket at the bedside was too dirty. I didn't dare to sleep too close to the socket. As a result, we were forced to sit on the other side of the bed. The most interesting thing is that we stayed for two nights and we went out at noon the next day. They swapped the TV in my room to another room and said that the TV there was broken and the children were making trouble, so they swapped the room with me. But they didn't notify me, and then when I returned to the room at night, I felt like I had seen a ghost. I found that the brand of the TV remote control was not the same as the TV. When I asked, I found out that it had been replaced. Don't we need to watch TV? No bottled water was provided and our toothbrushes and toothpaste were not replenished. We have stayed in several other similarly priced apartments in Sunac Cultural Tourism City. We always stay here every time we go to Sunac for skiing, but this time our accommodation experience was the worst.
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6/7
Response from Property: If the TV is broken, you can apply for a replacement. I'm sorry that there is only one room key per room, which cannot meet your high requirements. The floor in the room is wet because it is not dry after cleaning. It is impossible for your own floor to be mopped. There are traces of wetness. The toilet is not flowing smoothly. It is not clogged. You can tell the front desk staff about this small problem and we will help you solve it immediately. Our sockets are all black. Black things do not look white at all. The visual effect is good, but we clean it every day. You can use it with confidence. Everything may not satisfy your new visual sense. We are deeply self-blame and ashamed. Next time, you can choose the opposite one. In a hotel, there is no need to choose our cheapest flat-floor double bed room! Wish you a happy life!
Guest User
Duplex 3-bed Room
Stayed in May 2024
Family
17 review
4.5/5
Great
Posted on Jun 27, 2024
房間有三張床連埋一齊。小朋友喜歡在床上碌左碌右,又喜歡在波波池玩,到埗後發現地墊全都被整開,建議先把地墊放回地上,因為瀡滑梯後屁股跌落地會有較大感覺。另外是建議成人先檢查一下波波的地面有沒有藏/遺下小物件在內,腳板不幸踩上會很痛,我就試過了,踩到骰仔和拾起一些類似大富翁的錢。 整體來講是滿意的地方,帶小朋友的話會再次book。
Original TextTranslated by Google
Response from Property: 謝謝您反饋,我們會更加註意,也感謝您對本店的滿意,歡迎您下次再次光臨
Guest User
Deluxe Duplex Loft King Koil Mattress Double Bed Room With 100'' Hd Projection
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Hygiene: Good hygiene Environment: Good environment Facilities: Complete facilities
Original TextTranslated by Google
Response from Property: We look forward to your next visit, we will provide better service
Guest User
Duplex Family Room - 2-Room (1 Living Room)
Stayed in Mar 2024
Travel with friends
2 review
3.7/5
Posted on Mar 10, 2024
1) Advantages: Close to Gate 2 of the ski resort 2) There are different restaurants nearby 3) Nearby ski clothing rental store C Force A) The water heater is relatively thin and the hot water supply is not long enough. B) Beginning to be somewhat old C) There is something wrong with the TV D) The water glass is a little dirty
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Response from Property: A The water heater is Midea 40L. It can normally supply 2-3 people. If it takes a long time to wash, or if you have two rooms and one living room for four people, you can communicate with the front desk. We have other rooms that can be opened for you to wash. B has only taken over for a month and a half. The wall coverings just changed two days ago will be replaced by the flooring and will be updated continuously. C You can tell us that we will deal with it D You can get a new one immediately, there are many warehouses Another advantage is that we have 24-hour front desk service. Many of them don't have room cards here and no one is there. Many Hong Kong guests can't get through the phone and can only wait. We will have free drinks, beer and snacks later to welcome you back.
Guest User
Featured Duplex Room (2 Beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The location of this apartment is great, very close to Sunac Paradise! Living here, there is a snack street downstairs, and through the snack street, you are at the entrance of Sunac Paradise. The interior facilities of the apartment are also very complete, making it very comfortable to live in!
Original TextTranslated by Google
Response from Property: Thank you for your recognition. In addition to providing free disposable slippers, bath towels, steam eye masks, earplugs, shower caps, makeup remover wipes, etc., we will also provide free drinks and snacks next time you come.
Guest User
Duplex Family Room - 2-Room (1 Living Room)
Stayed in Jul 2024
Family
1 review
1.0/5
Posted on Jul 22, 2024
Rubbish apartment, moldy everywhere, cockroaches crawling all over the floor, extremely arrogant service attitude, just waiting for it to be closed down for rectification, and the unrefundable room fee can be used to pay the fine!
Original TextTranslated by Google
Response from Property: According to the cancellation rules we signed with Ctrip, your order has exceeded the cancellation range. If Ctrip says it can be refunded, it will be refunded. Our money is all in Ctrip's backend. The main reason is that Ctrip will not refund it to you...
Anonymous User
Duplex 3-bed Room
Stayed in Jan 2024
Other
12 review
2.5/5
Posted on Jan 15, 2024
There are mosquitoes in January. The front desk asked for mosquito repellent sheets or mosquito repellent liquid, but they said they had never prepared them. But there are empty mosquito repellent liquid bottles in the room, or did the guests buy them themselves? The bedding didn't feel very clean and was a bit yellowed. There was no one at the front desk at noon when I checked out. Several Hong Kong people said they had been waiting for a long time. They didn't have mobile phones in mainland China and couldn't make calls, so they had to stand and wait, which was really miserable.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave a message. We are sorry that we were unable to provide you with quality service. On behalf of the hotel, I would like to sincerely apologize for the unpleasant experience I have caused you. If you feel that the hygiene is not clean, you can report it to the staff and we will help you deal with it as soon as possible. We understand your disappointment, we attach great importance to your opinions, and we have already fed them to the corresponding departments for rectification. Thank you again for your message. We will sincerely improve and continuously improve our services and strive to do better.
Guest User
Duplex 3-bed Room
Stayed in Jan 2024
Family
1 review
2.7/5
Posted on Jan 7, 2024
Advantages: Special wave pool, children like it Disadvantages: The boss is a smoker, the front desk has a strong smell of smoke, is not friendly to children, and the sanitary conditions in the room are average or even poor. Although it is close to Sunac Paradise, the floor is too low to see Conclusion: It's a decent stay, don't expect too much.
Original TextTranslated by Google
Response from Property: Hello, I have fired this receptionist. I am the boss and I do not smoke. I hope to come and experience it again next time. Adults have free beer and children have free milk and snacks.
Zhongyayawulvjingkanshijie
Duplex 3-bed Room
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 30, 2023
I slept well, the kids had a lot of fun in the wave pool, and the front desk service was excellent. I went to Sunac to ski this time, and I will definitely stay here again next time I go to Water World during the summer vacation 😍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Wing Yee Winnie
Duplex Family Room - 2-Room (1 Living Room)
Stayed in Dec 2023
Family
2 review
1.5/5
Posted on Jan 4, 2024
I didn't have any special requirements when I booked this B&B. However, due to traffic jam in Guangzhou on the night of check-in, I checked in late. First of all, the person in charge of the reception desk was typing up the phone while handing over the room card. The room I was assigned was the one at the end. The door was broken. The electronic lock used the room card to open the door. When I stepped into the room, the floor felt like it had not been cleaned. . Next to the room is a small workbench and wash basin. The cabinet door under the workbench is broken. Go straight up several stairs and you will reach the side hall. The stairs are also in tatters. Because the downstairs faces the subway construction, it is very noisy and the whole floor is filled with the smell of smoke. The bathroom glass door is installed relatively high, so all the water after bathing will flow out. The water heater is a water storage type. Our family has to complete the installation of a small water heater as quickly as possible. Lack of toilet paper supply. The coffee table in the side hall has a broken leg.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave a message. We are sorry that we were unable to provide you with quality service. On behalf of the hotel, I would like to sincerely apologize for the unpleasant experience I have caused you.
Guest User
Duplex Family Room - 2-Room (1 Living Room)
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The location is easy to find. Parking is convenient. There are many restaurants nearby and the service is good.
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction with our store and welcome you to visit again next time