Orange Hotel (Guangzhou North Station Branch) Reviews

Friendly and room well equipped Food moderate with chinese cuisine

It is very nice Hotel. People also support Good also nice but people don’t know English improve the English language. The customer also not suffer but try to more best service.

Close to Guangzhou north train station but inconvenient for getting to central area

Nice location and very close to our factory . Breakfast is okay and there is a lot of choice .

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The room is very clean and tidy. There is no need to insert a card to get electricity in the room, which is very smart. There are robots delivering things in the hotel lobby, and free candies and oranges are provided at the front desk. The breakfast is a buffet with many varieties. The service attitude of the front desk staff is very enthusiastic and polite. Recommended for travel!

The treadmill in the gym kept breaking. I informed the hotel but they still didn't respond. I was disappointed. . .

The service attitude is very good. The room is clean.

The room was pretty good, quiet in the middle of the hustle and bustle, clean and tidy, especially the breakfast, which was very good, colorful and moderately priced. Booking in advance is quite affordable. Overall, it felt pretty good.

Service: First of all, I went to the check-in front desk and they didn’t upgrade me. I showed her that the order had upgrade rights. She had many reasons and asked me to go up and check. It turned out that the room did smell musty before she upgraded me to a tail room. Environment: There is actually a bit of a smell when you go in, but it's not as big as the original one. Facilities: The floor drain is broken and raised. There was a power outage in the middle of the night and I woke up due to the heat. I didn't fall asleep until the power came back on and the air conditioner turned on. Breakfast was average, but at least there was black coffee Hygiene: Hygiene looks clean, but it smells a bit musty.

The room is clean and tidy, the breakfast is quite rich, and the oranges in the lobby are delicious. I accidentally left my earphones in the hotel. I have returned to Zhengzhou, and the hotel contacted me by phone and helped to mail them. I am very satisfied.

The location is very convenient, just near Guangzhou North Station. The front desk service attitude is fine, but the facilities and equipment are old, and the smart lighting design is messy and inconvenient. The floor lamp is broken. The front desk came up to adjust it for a long time but it didn't fix it. They said they would try to change the bulb, but they didn't continue to toss. The basin faucet has a small water flow, like prostatitis, and the water volume switch at the back is also closed. The door is also very tight, and I almost forgot to lock the door when I went out. It is recommended that the hotel check and repair the facilities, after all, it is so old.

Due to poor language communication, my guests had a big misunderstanding with the front desk, but the front desk was still very patient and actively helped the guests solve the problem and helped the guests call a taxi. I am very grateful for the support and cooperation of the hotel front desk. I hope I will have the opportunity to cooperate with you in the near future. Thank you🙏

The room is very cost-effective and overall very comfortable. However, the facilities are a bit old and there are bricks falling off the bathroom wall (Picture 4). At first glance, the hygiene looks very clean, but two details were obviously not cleaned well. The previous guest smoked in the room, blocking the smoke sensor (Picture 6) and leaving cigarette butts (Picture 5). I tried to contact customer service to complain, but no one ignored me, so I had to leave a review directly.