City Forest Hotel

The location of the hotel is good and very convenient. There is everything you need to eat and shop around. The room is very clean and comfortable to look at. The space is large. The service attitude of the front desk and guest rooms is very good and polite. The supporting facilities of the hotel are also very complete. , a very good accommodation experience, I will choose their hotel next time I come here.

The service attitude at the front desk was extremely poor. I went downstairs to buy water early in the morning, but I forgot to get my room card. I asked him to make a new room card. After asking for information, he said he didn't ask other people, so he went to the lounge to call someone. Later he said he Come up with me to open it. The bathroom facilities in the room are worse than those in a fast hotel. I really don’t know how many sailors were hired to get so many good reviews.

I rarely give bad reviews to hotels. I have stayed in so many hotels from Zhangjiajie to Guiyang. For the first time, I feel that the pictures of this four-star hotel are too different from the actual ones, especially the hygiene. The carpets and chairs are simply too dirty ~ It affects my mood💢

The apartment layout is very unique, the large glass in the room has good lighting, the carpet color is very beautiful, the sanitary conditions are good, and it is quite comfortable to live in. But as a four-star hotel, I think tea bags and coffee, razors, refrigerators, etc. should be standard equipment, but it is a pity that these are not available. These can be ignored. But what I can't bear is that the breakfast is too perfunctory, even during such a lively National Day, and I don't know what the usual breakfast is like. It’s not as good as eating out for five yuan. The child took two small flower rolls

This is the first time in my n business trips that the room I checked in that day cannot be renewed the next day. The reason is that a group wants to check in. If the reservation cannot be renewed, the service staff can inform you at 10 o'clock last night that the room cannot be renewed tomorrow. Then I would choose whether to stay or not. I would not go out to do errands at 7 o'clock the next morning. I saw on Ctrip that my stay could not be extended, so my luggage was not packed. When I communicated that there was no room, I finally reserved the room. I gave it to me. It was 100 more expensive than what I paid online. It wasn’t much, so I went back and reimbursed it. But I think this behavior is very bad. Just because you picked up a group of customers and it was Friday, how do you want to change the price? How to change the price? Individual travelers are not guests, right?

The hotel front desk staff has a bad attitude. I simply cannot understand such a service attitude in this environment! ! ! !

The service is not good, the conditions and facilities are poor, and the breakfast is rubbish!

The carpet in the room was stained, the phone didn't work, and there was no Wi-Fi password prompt. When checking in, the waiter neither said the phone didn't work nor suggested the Wi-Fi password. The guest didn't tell the password until he went to the front desk to ask. There was no prompt about which room to choose, and there was no prompt when checking in. I rolled my eyes and said "I'm sorry", and there was not a single smiling face the whole time. If I need a sewing kit, I go to the front desk to find it. The front desk says there is no sewing kit. I am really speechless.

The so-called high-end hotel is actually the experience of Hanting Home Inn. It is said that it is Forest Hotel, facing an office building and a parking lot. The carpet has not been washed for an unknown period of time, and there is a sign that it will be stained and I will pay for it. I almost choked to death if I had no soy milk but chewed the steamed buns and steamed buns. How dare you sell them at the full season price? ? ?