Hotels near Encuentro Fortuna, Gustavo A. Madero

Every breakfast was a pleasure with the help of amazing staff like Aurora & Elene. From the first day they made is feel like where at home. Nice rooms and good view of the city. Easy to access and close to the busstations!

The hotel is newly opened, the room is newer, but the surrounding is not convenient. At about 12 o'clock in the evening, there is nothing in the surrounding area. There is nothing to eat in the hotel. It can only be hungry. In fact, the hotel is located in a large mall. Above. In addition, you should pay attention to the hotel. There is a list for you to sign and confirm, and there is no reminder of what it is. When I arrived, it was 12 o'clock. I just wanted to hurry and open the room to sleep. The result is that we check out our colleagues. Smoking, you have to pay a fine of 250 dollars, and finally bargain to 50 dollars! In addition, the hotel's lobby is located on the PF floor, the same building has two Marriott hotels, everyone should pay attention! The local customers said that the surrounding area was chaotic, and we repeatedly told us not to go out for a walk. It is no wonder that when we booked, we saw a comment saying that it was robbed. Everyone should pay attention!

Not the perfect scenario but my flight landed into Mexico City at 1.20 am. I arrived at my original hotel that was having technical issues their PMS system was down so they could not check people in or out. They recommended this hotel for being safe and nice rooms. I arrived at the hotel and the doorman/bellman was perfect. But upon trying to check in the night auditor Juan would not allow me to check-in for a reservation I just made online 5 minutes before I approached the front desk so I could check-in. He advised to come back at 3pm. There was no solution provided to offer to check me in a day early. No offer of checking in early is an additional fee. No option of lets change your reservation the third party. He was kind of rude about it. I also had to ask for my passport back once he refused check-in. Service is obviously questionable in the overnight staff. Juan did not apologize or offer to call a taxi after he refused service. I will never recommend this hotel to anyone that is paying for their room. And then did not offer a refund or any compensation.

Convenient transportation, good location, the subway is right next to it, and you can walk to attractions such as Constitution Square and the Palace of Arts. Clean and tidy, the breakfast is not large, but the taste is good. There is a very lively street nearby.

The location of the hotel is very good, on Reform Avenue, which is very convenient from anywhere, but the hotel facilities are relatively average and old. The price is reasonable, and the business trip is mainly for the convenience of travel

A very well located hotel with a great team, a place to recommend and not only: a place to come back. Congratulations to the complete staff and special mention to: Karla, Rebeca, Veronica and Fernando (Front Desk); Roberto, Pancho and Ivòn (Restaurant); Zakid and Josè Luis (Galley) and the great Maria Elena Garcia Alvarez (Housekeeping). Thanks to all and wait for us..Agnese and Eduardo

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. It has a parking service and you'll keep your bags if you need it.

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

We stayed at the hotel for one night, right after the hard first day in Mexico. We are very tired because examined the capital immediately after a long flight ... There were no special impressions about the hotel, everything was quite satisfactory. The room is comfortable, we had a good rest. The restaurant offered us both European and Mexican cuisine, it is quite possible to relax after a hard day.