I booked a chess and card room. When I checked in, I asked for help to adjust the settings of the mahjong machine. The front desk said that I could call the front desk in the room. When I called the front desk in the room, the line was busy for nearly 20 minutes after 15 consecutive calls, so I went to the front desk and asked for help to modify the settings again, and found that it was not busy, but the front desk phone was not hung up properly,,,
After the negotiation, she replied that she didn’t know how to do it, let us do it ourselves, and contact the manager, but still can’t do it, so I went back to the room to do it myself... Send the power cord, (I need to watch TV during the period, and found that the TV remote control battery is dead, and I asked them to send the battery), after the power cord was sent and connected, I adjusted it myself, and I didn’t adjust it properly. I contacted them again and came to a security guard to deal with me, but I still can’t figure it out. Reply, change to a superior standard room, the price remains unchanged. I said no, we won't play cards anymore, just change to a normal standard room, and don't want to spend the price of a chess room. I got a reply later, we made an agreement with Ctrip, so we can only contact Ctrip by ourselves,,,,,, she can’t operate it, (she can only use the price of a chess and card room for us to live in a superior standard room,,,,,)
Original TextTranslation provided by Google