Kinghowe Hotel

Kinghowe Hotel Reviews

Kinghowe Hotel

Greentreeinn, Haifeng, Guangdong, ChinaView Hotel Details
Kinghowe Hotel
Kinghowe HotelKinghowe HotelKinghowe Hotel
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Kinghowe Hotel Guest Reviews

4.6/5
Very Good
179 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(179)
Positive reviews(172)
Reviews with photos/video(31)
Great value for money(22)
Friendly front desk staff(15)
Convenient parking(14)
Large rooms(12)
Awesome amenities(12)
Delicious breakfast(10)
Many amenities(9)
Easy to get around(6)
Negative reviews(7)
Guest User
Double Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 1, 2023
Satisfied, I will continue to book this hotel next time. It is very comfortable to stay for one night, the service attitude is very good, the breakfast is delicious, the shower room is very comfortable, there is no smell, a good choice
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying in our hotel, thank you for your support and trust in us, we will strive to continuously improve service quality and business level, and use the most sincere service to make every customer happy and satisfied. I wish you a pleasant journey and a good mood every day!
Anonymous User
Discount Double Room
Stayed in Jun 2023
Couples
45 review
5.0/5
Outstanding
Posted on Jun 4, 2023
The decoration is very high-end, the room is very clean, the room type is upgraded for free and the check-out is extended to 2 o'clock~
Original TextTranslated by Google
Response from Property: Hello! Adhering to the business philosophy of service first, sanitation and cleanliness, the hotel can bring you a good check-in experience, and it is also an affirmation of the hard work of the hotel staff, and will make persistent efforts to improve service and sanitation! I wish you good health, smooth work and happy life
Anonymous User
Double Room
Stayed in May 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Jun 14, 2023
Relatives and friends who stayed here said that the room is spacious and fully equipped, clean and tidy, and they are very satisfied. The very affordable price also includes breakfast, which is simply great value for money. Next time I come to Haifeng, I will book here again!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our Jinhao Business Hotel, thank you for taking the time to share your stay experience, welcome to come next time!
Chujianguyu
Double Room
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on May 14, 2023
The environment is hygienic, the decoration is not bad, it is quite atmospheric, and there is breakfast, which is very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really touched by your satisfaction and affirmation. We look forward to your visit Come again! Wish you the best at work!
Guest User
Double Room
Stayed in Apr 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Apr 30, 2023
Good service attitude! The manager sister and the front desk sister are very patient in invoicing and handling things!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Service first is the business philosophy of the hotel, and it is the hotel's honor to receive your praise for the work of the sisters at the front desk. We will inform the ladies at the front desk of this evaluation, and continue to improve the service to make the guests more comfortable.
Guest User
Guestroom (2 beds)
Stayed in Apr 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 30, 2023
Overall, it's not bad, and it's quite cheap and affordable, but the hotel can't refund my deposit, thank you.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel supports quick refund service, which is convenient for guests not to stay at the front desk and wait for the room inspection to refund the deposit. I am deeply sorry for the question you raised about the late refund of the deposit. During the May Day holiday, it is quite busy, and the time to wait for the check to refund the deposit will be longer than usual. I hope you will forgive me.
Guest User
Standard Double Room
Stayed in Apr 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Proper five-star, the room is clean and tidy, with a large space, the staff at the front desk are very warm and caring, and the hotel is also equipped with a computer for guests to use, which is very convenient. It will be the first choice next time, it is great
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Service first is the business philosophy of the hotel. It is the goal of all the staff of the hotel to make every guest feel comfortable and comfortable at home. It is an honor for all the staff of the hotel to be recognized by you for their hard work. Here I wish you good health, good luck and prosperity!
Anonymous User
Superior Double Room
Stayed in Apr 2023
Business travelers
14 review
1.0/5
Posted on Apr 27, 2023
I took a taxi to the main entrance at 1 am and got off at the front desk. The security guard yelled at me and scared me. What's the matter? Looking back, it turned out that the car that was calling was blocking the road. Is this none of my business? I was so scared that I wanted to call the police, so I can only yell at people after asking for clarification. When I went to the room, I called the front desk to ask for two bath towels and paper towels, and said that the eldest sister was off work, and told me to go down and get them, okay, go down and get them, and then told me to charge, miss? Can you explain it clearly on the phone? I want to say after I go down, is this how this hotel treats guests, and I won't go there in the future.
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Guest User
Guestroom (2 beds)
Stayed in Apr 2023
Business travelers
85 review
5.0/5
Outstanding
Posted on Apr 20, 2023
I went to Guangzhou and found a temporary place when I was passing by, and it was actually not bad. The price is cheap, and there is a parking lot at the door for parking. The facilities are the quality of a general business hotel, suitable for business trips.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying in this hotel. The hotel parking lot can accommodate 7.80 cars, which solves the problem of difficult parking for guests when traveling, and the hotel's equipment and facilities are all equipped to meet the needs of the majority of guests.
Yidulinggan
Discount Double Room
Stayed in Apr 2023
Family
14 review
5.0/5
Outstanding
Posted on Apr 19, 2023
The room is big, the service is good, the price is affordable! Special praise to the auntie who does the hygiene. We were doing laundry on the 12th floor, and we told the auntie. I didn't expect the auntie to help take the clothes from the washing machine to the room! The hotel will definitely have better business with such employees!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Adhering to the business philosophy of service first, sanitation and cleanliness, the hotel can bring you a good check-in experience, and it is also an affirmation of the hard work of the hotel staff, and will continue to make persistent efforts to improve service and sanitation! I wish you good health, smooth work and happy life!
Guest User
Superior Double Room
Stayed in Mar 2023
Business travelers
3 review
3.7/5
Posted on Apr 2, 2023
Police rounds in the middle of the night, this is the first time I have encountered it after so many years of business trip. Someone rang the doorbell at 3 o'clock in the morning, but no one was seen, and my mentality was a bit broken!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am sorry that I failed to give you a satisfactory stay experience this time, and thank you for your true sharing. In the future, we will strictly strengthen the management of food delivery personnel going upstairs and increase the strength of security guards to patrol the building at night, so as to prevent similar incidents from happening again, so that every one of our guests can stay at ease. All our staff look forward to your choosing to stay in this hotel again to supervise our improvement; finally, I wish you success in your work and good health!
Fendou~nanren
Standard Double Room
Stayed in Feb 2023
Business travelers
76 review
3.0/5
Posted on Feb 25, 2023
The hotel environment is average, and the service attitude of the security uncle is better than that of the waiters.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your poor experience at the hotel this time is due to the lack of work of the hotel staff. In response to the problem of poor service attitude you mentioned, we have strengthened the training on guest service with all staff, so as to improve the service. problem in place. I wish you smooth work, good health and good luck in everything!
Guest User
Discount Double Room
Stayed in Jan 2023
Business travelers
3 review
1.0/5
Posted on Feb 8, 2023
The check-in front desk clerk is not professional at all. I obviously didn’t give me the breakfast and free room upgrade that I booked for exchange. It’s not that I went to the front desk to ask the guy on duty when I came back at night. I checked the system booking and found that there was indeed breakfast and an upgrade. I arranged a breakfast coupon, and the room was not upgraded, the overall feeling is really average
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Recently, the front desk staff has been highly mobile, unskilled in business, and inadequate service, which made your stay experience unsatisfactory. I am deeply sorry. The hotel will strengthen the training of front desk staff to serve you with more familiarity with hotel business and more standard and thoughtful services. Dear guests, all the staff of the hotel wish you a prosperous Year of the Rabbit, good fortune and smooth work!
Anonymous User
Business Double Room
Stayed in Jun 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 25, 2023
The room is very spacious and the facilities are average
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for coming and welcome your next visit! ! ! Let us have more opportunities to serve you!
Guest User
Discount Standard Room
Stayed in Feb 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on May 22, 2023
The housing experience is OK, and it is a housing with high cost performance
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest. With your encouragement, we will continue to work hard and continue to innovate and break through. Looking forward to your next stay to bring you more surprises! I wish you a happy life and smooth work!