Tianyi Yu Hotel (Riyue Square Duty Free Shop, Qilou Old Street) Guest Reviews
4.6/5
Great
1273 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1273)
Positive reviews(1233)
Reviews with photos/video(304)
Friendly front desk staff(81)
Classy environment(79)
Many dining options(59)
Convenient for shopping(26)
Located downtown(22)
Comfortable bed(17)
Stayed multiple times(15)
Easy to call taxis(7)
Negative reviews(40)
Guest User
Guestroom - City-View (2 beds)
Stayed in Apr 2024
Business travelers
2 Reviews
5.0
/5
Outstanding
Posted on Apr 27, 2024
房間衞生很好前台服務很熱情 出門方便推薦
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Guest User
Comfy Room (Tatami)
Stayed in Apr 2024
Business travelers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
酒店服務好,酒店有免費停車地理位置優越
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Guest User
Executive Smart Room (2 beds)
Stayed in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 18, 2024
很好非常好更好
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Anonymous User
Comfy Room (Tatami)
Stayed in Apr 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Apr 15, 2024
Very good, good 👍
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly.
Guest User
Guestroom - City-View (2 beds)
Stayed in Apr 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Apr 14, 2024
The hotel has complete facilities and equipment, excellent service, beyond expectations, elegant environment, good sound insulation, convenient location, close to the city center, convenient to go anywhere, reasonable price, good check-out service attitude, clean and hygienic room, moderate price, good lighting, good service attitude, worth staying
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of Tianyirui Hotel. Tianyirui Hotel has been working hard to create a comfortable and warm experience for travelers, and we hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Anonymous User
Guestroom - City-View (2 beds)
Stayed in Apr 2024
Other
3 Reviews
5.0
/5
Outstanding
Posted on Apr 14, 2024
The hotel has a good service attitude, a beautiful environment, and is refreshing. The rooms are clean and tidy, and the hotel also has free parking. The hotel is in a good location, close to the duty-free shop and Qilou Old Street. It takes about 10 minutes to get there by taxi. There are many foods around the hotel, and the prices are cheap and affordable. If I come to Haikou again next time, I will choose this hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of Tianyirui Hotel. Tianyirui Hotel has been working hard to create a comfortable and warm experience for travelers, and we hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
Executive Smart Room (Double bed)
Stayed in Apr 2024
Other
4 Reviews
1.0
/5
Posted on Apr 11, 2024
Hotel service attitude is very poor
Original TextTranslated by Google
Response from Property: Dear guest, we have received your feedback and know your evaluation of our hotel. We deeply regret it, if you have any suggestions or comments, please feel free to tell us and we will do our best to improve.
Guest User
Comfy Room (Tatami)
Stayed in Apr 2024
Solo travelers
6 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
like the AI voice remote control
Response from Property: Thank you for your evaluation. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and will be happy to serve you
Anonymous User
Guestroom - City-View (2 beds)
Stayed in Apr 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
The location is good, the transportation is very convenient, there is a parking lot, the front desk service and the room ladies are very nice, the hotel facilities are well-equipped, there are many snacks around, there is a free parking lot in the hotel, the room has smart guest control which is very convenient, I will stay here next time Want to come and stay
Original TextTranslated by Google
Response from Property: In the passage of time, one encounter after another constitutes the richness of life, and embellishes the lasting and eternal beauty of life. Just like love and courage, you can only feel the beauty if you really get in touch with it. Our guest rooms are cost-effective, large and spacious, and the surrounding area is very convenient for food, accommodation, transportation, shopping and entertainment. Continuing the same accommodation environment and better services is what I want to do for you. I hope that our Tianyi·Rui Hotel (Qilou Old Street Riyue Plaza Duty Free Shop) will always be with you on the way forward in the future!
blaaacksea
Comfy Room (Tatami)
Stayed in Apr 2024
Couples
2 Reviews
5.0
/5
Outstanding
Posted on Apr 10, 2024
Friendly and polite people at the reception, clean room and good location. A lot of stores and restaurants around the hotel ☺️
Facilities: There are three separate facilities for washing hands, toilets and showers, but clothes can only be placed outside during the shower, which would be a bit embarrassing for two people. Smart settings, sensor lights, sleep mode are useful.
The 9th floor laundry room is equipped with a washer and dryer.
Hygiene: The room is generally clean.
Environment: The location is quiet in the middle of the hustle and bustle. There is a farmer's market nearby. There is a large supermarket in Pearl Plaza with seafood processing, which is very convenient.
Improvement points: 1. No conditioner,
2. The room door does not have a slow control, and the sound of closing the door when going out is loud.
Original TextTranslated by Google
Response from Property: Thank you for your discernment in choosing our home among many hotels. Thank you for your love. We hope that our considerate check-in service will make you feel the warmth of home, complete supporting facilities, and warm accommodation environment. We hope you will have great value. Enjoy! I hope you can like our home as always, and I also hope that the store will be a beautiful scenery on your journey. Tianyi·Rui Hotel (Qilou Old Street Riyue Plaza Duty Free Shop) looks forward to sparking with you again