Everything else about the hotel was good: clean, the restaurant had nice food, the parking was great etc. Normal Premier Inn stock. UNTIL... we woke up in the morning after our one night stay to zero hot water. None. The taps in the bathroom were cold. So I went downstairs, spoke to a staff member to be told oh yes the boilers switched themselves off by mistake, she just popped them back on, give it 15 mins it'll be hot again. I thought ok, you know these things happen no bother. Half an hour later there was still no hot water. We obviously had places to be and I had no plans to spend the morning walking around a hotel in my jammies trying to find a staff member to talk about the temperature of water, so we boiled the tiny room kettle and just had a wash at the sink. No shower for us. On the way out upon checking out, my mum decided to complain about this situation. She got a completely different explanation, the manager saying that the hotel was full and the boiler was overloaded! It hadn't gone off at all. No apology either. It's literally a modern building. Absolutely baffling and shocking. Hot water is the least you expect from a hotel. I wonder if it's been fixed?? Either way the young, inexperienced, dishonest staff left a very bitter taste in my mouth. Definitely wouldn't return which is a shame.