Mercure Shanghai Hongqiao South Reviews

Response from Property: Dear guests, hello. We are very sorry that this trip did not satisfy you. Thank you for your feedback, which gives Xiaomei room for improvement. The unpleasant problem that caused you has been included in the hotel's key follow-up matters. I believe that rectification will be completed soon. Earplugs are available at the front desk of the hotel. If the noise affects you, please feel free to contact the front desk staff. We hope that every guest staying here can treat us as family, and all the hotel staff are very happy to do more things for their families! Looking forward to your stay again, we will monitor and improve together!

Response from Property: Xiaomei is super happy to receive your recognition. It is what Xiaomei should do to make you feel at home. I hope you can really like us through our service and efforts. If you have any questions during your stay, please contact us directly. Contact us and we will solve it properly for you. Thank you for your trust and look forward to becoming your old friend! I am your little beauty ---Rachel Xiaomei. Thank you very much for your affirmation of our service. Every one of our little girls Meidu is happy to be able to solve your needs

Response from Property: Dear guest, hello, I'm sorry to have brought you a bad experience during your stay, and thank you for giving us feedback. We will definitely strengthen training and strictly check the hygiene of the rooms to avoid the problem from happening again. Thank you Let us realize our shortcomings and improve them. I believe that Xiaomei will give you a different experience when you stay next time. Xiaomei has been working hard to present the best Mercure, the best environment, and the highest quality service to you! I am your little beauty---Rachel

Response from Property: Dear fans of the hotel, Xiaomei would like to say hello to you: Thank you for your review. We will continue to work hard. We have a high-quality stay environment. Xiaomei is also working hard to use the most considerate service to provide every distinguished guest we welcome. Leave the best stay experience, hope that our service can bring you more surprises and touches, and we will definitely show you a better self. Xiaomei's growth is inseparable from your support. I sincerely thank you for your review and look forward to meeting you again! I am your little beauty---Rachel

Response from Property: Hello dear friend, first of all, thank you for staying at Mercure. When I saw your review, Xiaomei felt very blue and thin, and she was silently blaming herself in her heart. It must be that Xiaomei did not take good care of you. We have comprehensively rectified your opinions and ask for your supervision. Although we failed to get a 5-point praise from you this time, our friends will continue to work hard. We are young and may have shortcomings. Please give us a chance to improve. I am your little beauty---Rachel

Response from Property: First of all, thank you for taking your precious time to leave your review here. Xiaomei would like to apologize to you for making your stay experience less than perfect. We are always working on it. We also welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions. I am your little beauty---Rachel

Response from Property: Dear friend, we are very sorry that we did not bring you a satisfactory stay experience. The hotel must strengthen the engineering department to troubleshoot room problems, ensure the integrity of facilities and equipment, and strengthen internal management. Please give us a chance to improve and we will do better. wish you a happy life! I am your little beauty---Rache