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The Westin Hamburg
4.5/588 Reviews
We had booked an Elbphilharmonie Suite, which turned out to be a gorgeous light room with three ceiling to floor windows overlooking the harbour and the city. It had a huge comfortable bed with perfect (for me) pillows, a desk, lots of chairs and sofas, a fridge, kettle and mugs. The bathroom had another ceiling to floor window and a bath, separate shower and separate wc. There were some really nice touches such as mirrors on the ceiling of the top shelves, so that you could see what was on them, small windows that opened and hooks by the front door (though none in the bathroom!). There were no USBs but plenty of sockets. The A/C was easy to set and worked quite well, but we kept the curtains drawn during the morning when the sun was directly on the room. Turndown offered more interesting ideas such as sunscreen (which was brilliant and useful), foot cream and Mentos as well as a chocolate on the last night. We had breakfast in the hotel on first and last mornings: excellent hot and cold buffet with bacon, fried and scrambled eggs, mushrooms, beans, sausages and potatoes as well as loads of pasties and other options. We also used the Blick Bar, which had very good service. We had beers and potato crisps as well as good cocktails and mocktails: it is quite expensive though.
Phnx Aparthotel Hamburg
3.9/548 Reviews
Very modern and Skandinavian design rooms. Perfectly located in front of Hamburg Harburg train station. Shopping Mall and Cinemax are just a few minutes walk. The only thing I disliked was very strong sewage smell in the bathroom, unfortunately this sometimes happens and the accommodation cannot do much to avoid it.
Leonardo Hotel Hamburg Stillhorn
3.9/544 Reviews
The lack of air conditioning in this hotel is really no big deal compared to others. Their baby cot is not clean, my child slept in their bed for two nights, he likes to sleep on his side and on his stomach, and his face is allergic to any part of the bed that touches the sheets. When I spoke to the hotel, they admitted that it was the hotel's responsibility and said that they could pay for an ointment so that I could go to the pharmacy and buy it myself. Amazingly, almost all the staff at the hotel had a very poor attitude, didn't care about the child, privately divulged personal information about the residents as a topic of discussion at work (every staff member knew about our personal matters/information, even those I had never seen) and even asked me if you wanted to call an ambulance for such a small matter. I cancelled my whole day plam and took a taxi to the pharmacy, which cost over 60 euros, and in the end the hotel only gave me 5 euro for the ointment, saying that I took a taxi to a pharmacy that was too far away and they couldn't cover the taxi costs, and the manager said that the only place they could pay for was a taxi to 10 euros, so they refused to pay for the journey??? But they didn't say any of that before I left, I was just told to take my own taxi to the pharmacy and they knew we were leaving that day so they made a very perfunctory promise which was all overturned. The important thing is that I paid 100€ for this baby cot and it was still not clean, finally I spoke to the manager and I said I paid 100€ only to get the cot and he said you have checked out and everything is sorted I don't know what is in your room now? !!!Anyway don't bring your children to this dangerous hotel, the staff were very dishonest and went as far as to say the room had been cleaned to destroy the evidence.
Ahoi Hostel
3.5/54 Reviews
Their service was very good, they are very helpful people, the environment of the room is very nice, I am satisfied with their service, Ayon Barua
Apartment Hotel am Sand
2.9/55 Reviews
The room is OK
B&B HOTEL Hamburg-Harburg
3.8/524 Reviews
Very friendly and premature staff! Also extra service (early breakfast for the children) was offered to us. A mattress had a great place, but this was also repaired immediately! Super location, centrally located in front of the doors of the city. You come with the metro everywhere and there are even 2 large shopping centres directly nearby. All in all a very nice hotel also for families!

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