Guest User
February 17, 2022
Wonderful hotel for great price
Location:
Located in Eppendorf
Proximity to the UKE & Nedderfeld shopping center
Residential area in the immediate vicinity
Reception:
Extremely friendly and helpful despite the rush of customers and a lot of stress
24/7 reception
Unfortunately, the waiting time was longer because there was 1 receptionist who was already serving at least 1 customer
Hotline absolute disaster! Always anti-customer. Either grumpy or snotty & unwilling to find solutions
Room:
Very quiet despite the proximity to the main road, but not as quiet as a mouse
Clean but not clinically pure
The niu hotels app is very useful, but as a key it often doesn't react "quickly" enough like the room card
Room key does not work reliably at all times
Room facilities:
Cozy bed
Cozy and numerous pillows
Spacious bathroom with lockable door
air conditioning
Large TV incl. radio and you can play your own music via Bluetooth boxes
Beverage voucher if no room cleaning is done
Opaque Translucent Curtains & Blackout Curtains
Windows can be opened
No full body mirror
No luggage rack
Relatively narrow path in the bed area
No facial tissues available
Few sockets: 1x on the mirror
2x in the bathroom
2x bedside + USB port
Very powerful air conditioning/ ventilation
Breakfast:
45 min slots from 6:30 a.m. to 10:15 a.m. or Sat/Sun until 11 a.m
Very diverse selection
Gloves mandatory
Cold & warm dishes
Diverse selection of drinks
Not severely cramped seating
Information desirable about:
Guest ABC in the app
construction sites nearby
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