To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Response from Property: Dear Sir or madam, thank you very much giving us feedback regarding your stay at NH Hamburg Mitte.It is really nice to read, that you enjoyed your time with us and esp. notice the friendliness our team members. We will take care of your feedback regarding the bathroom.We are looking forward welcoming you again in our property.Kind regards, Fenja LübkeCluster General Manager
Niksala
Stayed in Jan 2024
Friends
4.0
/5
Very Good
Posted on Jan 7, 2024
Die Lage der Unterkunft war sehr gut mit U-Bahnanbindung in Nähe. Saubere Zimmer und ruhig. Freundliches Personal.
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Alina
Stayed in Jan 2024
Family
3.0
/5
Posted on Jan 6, 2024
Ich kenne NH Kette und habe beruflich häufig gebucht. Dieses Hotel in Hamburg fand ich leider veraltet und war ein wenig enttäuscht. An der Rezeption arbeiten Mitarbeiter, die nur English können. Check in hat ca. 20 Minuten in Anspruch genommen. Wir waren aber einzige Gäste. Frühstück war gut und Check out schnell. Die Lage ist auch gut, dass nah eine U-Bahn Station gibt und man sehr schnell das Zentrum erreichen kann.
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Susan
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 6, 2024
Great location between two train stops. Lots of restaurants nearby. Very walkable. There is road noise, but that didn't bother us. Staff were very friendly. We had breakfast there two of our days. Plenty of options (even for vegans!)
francisco
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 1, 2024
Bueno
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Nadi
Family Room
Stayed in Dec 2023
Family
1 Reviews
4.5
/5
Great
Posted on Jan 10, 2024
Great room, clean and modern. Underground parking available.
5 minutes to Schlump subway station. Great breakfast, good service
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Dov
Stayed in Nov 2023
Business travelers
2.0
/5
Posted on Nov 15, 2023
1. very unproffesional (new) staff at the reception which insisted to know if I live in De Bilt or in The Netherlands. I tried to explain that De Bilt is a city in NLbut she kept insisting to know if I live in the Netherlands or in De Bilt. a bit ackward.
2. checked in, went to my room and the room was not made from prior guests.
3. After going back to reception I got a new room assigned where the water did not flow down in the shower. After adressing this as well this was fixed.
Christoph
Stayed in Nov 2023
Other
3.0
/5
Posted on Nov 12, 2023
Good location.
Guest User
Superior Room
Stayed in Nov 2023
Business travelers
8 Reviews
4.2
/5
Very Good
Posted on Nov 14, 2023
The hotel is easy to locate and not far away from the airport. Spacious room, clean and tidy. Range of breakfast is fair and the staff is friendly.
Lorna
Stayed in Oct 2023
Family
5.0
/5
Outstanding
Posted on Oct 24, 2023
Very quiet and comfortable room. The reception staff were friendly and helpful. Easy to check in and out using the hotel app.
Dorte
Stayed in Oct 2023
Other
3.0
/5
Posted on Oct 10, 2023
Very average
Maria
Stayed in Sep 2023
Family
5.0
/5
Outstanding
Posted on Sep 6, 2023
Near to the metro station. Great staff and nice rooms.
Daniel
Stayed in Sep 2023
Family
5.0
/5
Outstanding
Posted on Sep 1, 2023
Top Zimmer, super Frühstück, sehr nettes Personal und perfekt angebunden.
Wir werden beim nächsten Hamburg Trip erneut hier buchen!
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Chelsea
Stayed in Aug 2023
Family
4.0
/5
Very Good
Posted on Aug 20, 2023
Perfect location. Service was great. Room and amenities were great. The only discomfort was no air conditioning in our room.
Roaming
Superior Room
Stayed in Aug 2023
Business travelers
31 Reviews
3.7
/5
Posted on Sep 1, 2023
No fitness facilities unfortunately. Breakfast very good, definitely stands out as a highlight of the hotel and good service throughout. Nice, spacious room. Good view of the main road below across other high rise apartments. Close to restaurants and bustling High streets of Hamburg, half an hour away for some iconic places.