Hidden Home Inn (Hangzhou Wanda Canal)

Hidden Home Inn (Hangzhou Wanda Canal) Reviews

Hidden Home Inn (Hangzhou Wanda Canal)

Building 5, Wanrongcheng, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hidden Home Inn (Hangzhou Wanda Canal)
Hidden Home Inn (Hangzhou Wanda Canal)Hidden Home Inn (Hangzhou Wanda Canal)Hidden Home Inn (Hangzhou Wanda Canal)
Check available rooms for your travel dates
We Price Match
1 night

Hidden Home Inn (Hangzhou Wanda Canal) Guest Reviews

4.8/5
Excellent
768 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(768)
Positive reviews(763)
Reviews with photos/video(222)
Classy environment(99)
Well designed(91)
Friendly front desk staff(87)
Well decorated(50)
Delicious breakfast(41)
Tasty coffee(9)
Garden view(7)
Perfect for honeymoons(4)
Negative reviews(5)
Rayce185
French-Style Panorama Luxury Family Room
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Excellent Hotel that is very central, the staff is very friendly. The room is very beautiful and large!
Response from Property: 您的肯定,如金雕玉砌的耀眼,您這般誇讚,我們視若珍寶,字字牢記心間。肯定的話語讓我們的堅持有了意義!期待您下次光臨.
Guest User
French-Style Panorama Luxury Family Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Thanks 😊 We come to hotel with our pet 🐶. Very good condition. Location good too with a lot parks for walking with dog and has many restaurants. Personal very nice. Help with all questions. Thanks 🙏😊
Response from Property: 感謝您在百忙之中抽出寶貴的時間為小家進行點評!非常榮幸您在茫茫人海中選擇我們酒店作為您停留的驛站。您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。我們不斷提升服務品質,期待能再次為您提供美好的住宿體驗
Valentella
Elegant French-Style Garden Room (Double Bed)
Stayed in Jun 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great staying, hotel is lean and very convenient location with lot of restaurant and parks to walk the dog! Staff also very friendly , suggested 100%
Response from Property: The reclusive brand was born in June 2011 by the West Lake in Hangzhou. The group now has multiple sub brands such as seclusion, seclusion, homestay, Yahuogan, Yueyintang, Shiyin, and seclusion vacation, gathering a vacation style that is awe inspiring, tasteful, aesthetically pleasing to life, and enjoyable. Get rid of the hustle and bustle of the city and the pressure, and here you can indulge in a comfortable and relaxing, rechargeable and effective social space and time, and be happy for it. Thank you very much for giving praise to the Living in Homeland Hotel.
Jia Xuan
Elegant French-Style Garden Room (Double Bed)
Stayed in Nov 2023
Couples
3 review
4.5/5
Great
Posted on Dec 29, 2023
heater didn’t work. texted the receptionist via wechat and they didn’t reply. other than that, hotel was not too bad. it was clean and location was great
Response from Property: I am really sorry for the regret during your stay . The hotel has now maintained the overall facilities well , and such a situation will not happen again . Please forgive me ! And give us the opportunity to receive you again , looking forward to your visit again !
Guest User
Deluxe French Style Landscape Twin Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
We really like it!
Response from Property: 非常感激您的好評!您的認可是我們前進的動力。我們將一如既往地提供高品質的產品和服務,為您帶來更多驚喜。再次感謝您的支持和信任。
Anonymous User
Elegant French-Style Garden Room (Double Bed)
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The hotel was wonderful, beautiful rooms with great ambience. The service was terrific, especially Linda made me feel at home.
Response from Property: 簡單的話語,滿滿的幸福,享受城市慢生活隱居安處是最好的選擇,付出的努力能得到您的肯定心裏很是踏實呢,謝謝您的厚愛和對隱居的支持,為了更好的將來,我們會擼起袖子更加努力~期待您的再次光臨。
Jean
Elegant French-Style Garden Room (Double Bed)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Service good 😝 price also cheap
Response from Property: 歲月靜好,牽一片光陰於流年中,聆聽花開的聲音;攜一縷馨香在生命的路口,芬芳過往。給時光一份淺淺的回眸;給心靈尋一份安暖,給身體尋一份安逸的住處,隱居無非是最好的選擇,期待您的再次光臨。
Guest User
Deluxe French Garden King Bed Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
good good
Response from Property: 這評論就像天上的星星閃着光,温暖着我的心,您説的所有,我全部都記在心裏,感謝五星,期待您的下次入住!
Lebohang
Elegant French-Style Garden Room (Double Bed)
Stayed in Oct 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Great stay. Hotel is beautiful
Response from Property: 全世界我也可以忘記,但是至少你值得我去珍惜。不管在哪裡在什麼時候,期盼你歸來的心依舊不變,願你開心每一天!
521jingxiao
Deluxe French Landscape King Room
Stayed in Feb 2025
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The hotel environment is very good, close to Xiaohezhi Street, Canal Park, and surrounded by business districts, making travel very convenient. The room is spacious and clean, and the service is also very good. I will stay here again next time I come to Hangzhou!
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 感謝您的光臨, 同時也真誠感謝您對我們的喜愛和認可, 您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸, 同時我們也更有動力繼續前行, 希望能有更多為您服務的機會
Guest User
Deluxe French Landscape King Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The room is very nice, warm and stylish. The front desk service is also very good. There is coffee to drink. In the evening, they will also send a bowl of Tremella soup. There are flowers in the room. It is very carefully decorated and full of ritual. Each room has a terrace where you can enjoy the breeze and the night view of Hangzhou. It is very romantic.
Original TextTranslated by Google
Response from Property: 人山人海是生存,翻山越海才是生活,很榮幸成為您追尋生活路上的小確幸,期待您的下次光臨,和我們聊聊生活中的趣事。
Guest User
Deluxe French Landscape King Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 22, 2025
I came to Hangzhou with my parents and found this treasure hotel by chance. I recommend it with five stars! Facilities: Some rooms are equipped with smart toilets. There are induction cookers, small refrigerators, hand soap, shower gel, etc. The quality of disposable products is also very good. It seems that the hotel owner is very thoughtful and pays attention to details! Hygiene: The room is clean, because I brought a furry child who "does not go to the ground", and I also brought a mop. Environment: European modern style, simple and fashionable design, there are many food around, we can be regarded as coming in the off-season, the square is less crowded and relatively quiet! Service: Both the front desk brother and the cleaning brother are very proactive and enthusiastic. Basically, they can meet the guests' requirements. The service should be particularly outstanding and should be particularly praised 👍 I will stay here next time I come to Hangzhou for a visit, just for the environment and service. My parents also praised it!
Original TextTranslated by Google
Response from Property: Thank you very much for your praise! Your recognition is our driving force. We will continue to provide high-quality products and services and bring you more surprises. Thank you again for your support and trust.
Park taecyeon
Deluxe French Landscape King Room
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Environment: Very beautiful, I was amazed Hygiene: Very clean Service: Warm stomach porridge, breakfast, coffee, and snack gift boxes are all free Facilities: French decoration style, very beautiful, casual shooting I will come again next time
Original TextTranslated by Google
Response from Property: Your five-star praise is like the bright stars in the night sky, warming our hearts. We remember every word in our hearts. Thank you for your high evaluation! We look forward to meeting you again and creating more beautiful memories together.
Guest User
Deluxe French Garden Loft King Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 8, 2025
A very satisfying stay! The hotel's WeChat customer service answered questions patiently and seriously. The unique style of the room also made me shine. Next time I travel, this hotel will still be my first choice 😁
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of our hotel. We are glad that you are satisfied with our services, facilities and staff. We will also continue to work hard to improve the quality of service and create a more warm and comfortable atmosphere for guests.
Anonymous User
Deluxe French Landscape King Room
Stayed in Jan 2025
Family
8 review
4.8/5
Amazing
Posted on Feb 3, 2025
The room is very Instagram-style, inside Darongcheng, which is an empty city during the Chinese New Year. It takes 1 km to get to Wanda next door, where there are many delicious foods. The room is relatively large, the bathroom is small, and the water is a bit slow to drain. The staff at the front desk, several boys and girls, are very enthusiastic and gentle. There is a shortage of manpower during the Chinese New Year. It is the first time that the quilt is not laid when cleaning the room. It can be understood. The free fruit is said to be replaced with red bean soup, but I didn't eat it. The hairpin seems to be an advertisement, and I didn't experience it. The snacks in the room are free, which is very considerate. The hotel parking lot is shared with Darongcheng, and both fast and slow charging are great. Slow charging also took some effort. The only thing that is more tiring is that you have to leave the hotel for breakfast during the Chinese New Year, cross the square, cross a small road and go to a hotel opposite to have breakfast. One day, there was a woman in a suit with a bun who cooked noodles in this hotel. Maybe there was no one to replace her temporarily during the Chinese New Year? The attitude was particularly bad, but everything else was okay. A small gift of hand cream was also given before leaving. Generally speaking, it is still a good hotel.
Original TextTranslated by Google
Response from Property: 首先,我代表隱居安處全體團隊,向您表達最深刻的歉意。得知您在本次入住期間未能得到滿意的體驗,我們感到非常逮憾和不安。我們深知每一位賓客的滿意是我們最寶貴的財富,而您的反饋如同一面鏡子,讓我們看到了需要改進的地方。針對這些問題,我們已經制走並實施了一系列改進措施。我們加強了員工培訓,我們真誠地邀清您再次光臨隱居安處酒店,給我們一個機會來彌補之前的不足。我們相信,經過我們的努力和改進,您將能夠享受到更加舒適和愉快的住宿體驗。