To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(597)
Positive reviews(590)
Reviews with photos/video(232)
Delicious breakfast(48)
Friendly front desk staff(37)
Close to scenic area(37)
Well designed(31)
Small room size(23)
Tasty coffee(12)
Nice toiletries(11)
Convenient public transportation(9)
Negative reviews(7)
Guest User
Jingsi Twin Room With Tatami
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Sep 20, 2024
good location, the services were excellent and the cleanliness is good.
Response from Property: Thank you for your stay, and thank you sincerely for your love and recognition to us,
Hwee Ying
Chinese-Style Suite - Mountain-View
Stayed in Dec 2023
Family
1 review
2.0/5
Posted on Dec 15, 2023
Stayed at this hotel for 1 night. Terribly disappointed with the level of cleanliness and service.
1) We found strands of hair on the pillow, towel and the sink area in the toilet. 2) Breakfast is pathetic. 3 cherry tomatoes, 1 small plate of preserved vegetables, 1 hard boil egg, a small glass of milk, 1 bun and 1 bowl of porridge. 3) The staff did not clean up the breakfast area at all. We could see the egg shells on the table/floor. Even after we were done with breakfast and returned to the area for a rest after several hours, the egg shells were still left on the table. 4) Staff at the counter have no response at all upon receiving the guests. No greetings. Nothing. Not a pleasant experience at all. Definitely won’t return.
Response from Property: Dear guest, we are very sorry for causing you a bad stay experience. First of all, thank you for helping us point out the problems. We have made rectifications for each problem. (1) During the later period of the guest's stay, the housekeeper must smile and say hello whenever he or she meets the guest, regardless of whether he or she enters or exits the hotel. (2) Before and after breakfast, check the hygiene of the dining area and clean up the garbage on the table and floor promptly. In particular, the table must be wiped with a rag after meals. (3) During ward rounds, focus on whether there are any problems with bedding, towels, and bathroom surfaces. (4) Sweet potatoes have been purchased and an additional dish has been added to breakfast. Thank you again for your feedback on all aspects of our B&B. We will definitely keep the issues in mind and work hard to improve.
Tankebabaailvxing
Tranquil Double Bed Room (Minimalist Style + Bathroom Wet-Dry Separation)
Stayed in Oct 2024
Solo travelers
53 review
5.0/5
Outstanding
Posted on Nov 2, 2024
I have stayed at this hotel since 2016 whenever I come to Lingyin. I will stay here if there is a room. The location is unbeatable. Parking is free. It only takes five minutes to walk to Lingyin. The Beigaofeng Cableway is right at the door. It is really very convenient. The facilities are a bit old, but it is still relatively clean. The rooms have been renovated in 2016. I highly recommend it to friends who come to Lingyin.
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6/10
Response from Property: Thank you very much for your review of our homestay! Your affirmation is the greatest motivation for our unremitting efforts. We will continue to improve our service quality in the future and look forward to providing you with a wonderful accommodation experience again! !
Guest User
Chinese-Style Zen Room (Double Bed)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
It's my first time staying in a B&B. I used to prefer five-star hotels when traveling. This time I booked the B&B closest to Lingyin Temple. It's very special and clean, not inferior to star-rated hotels at all. The hotel service is also super good. I took some photos when I checked in in the evening for your reference. I will stay here next time I come to Lingyin Temple. The coffee is delicious, and the two ladies at the front desk are very nice~
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6/8
Response from Property: I am very happy that you like our homestay. We are very happy to meet each other by chance. Your praise for us is our great happiness.
Luckyu🍀🍀
Chinese-Style Zen Room (Double Bed)
Stayed in Oct 2024
Other
1 review
4.6/5
Great
Posted on Oct 6, 2024
Very nice homestay, the decoration is also quite unique, there is a coffee shop next to the downstairs, in the Lingyin scenic area, the environment is good. The surprise is that it is very close to the main entrance and side entrance of Lingyin Temple, less than ten minutes walk away, 20 to 30 meters away is the entrance of Feilaifeng cableway, about 100 meters west is the scenic area bus hub, there are shared bicycles, the transportation is also very convenient.
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Response from Property: The green seeds are soothing to my heart; there are vines at night, with thin dew; there is a beautiful person, clear and graceful; we meet by chance, and it suits my wish. Thank you for your support to Alanruo~
Guest User
Chinese-Style Room - Mountain-View (2 Beds)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The lady and brother at the front desk are very enthusiastic and patient in recommending travel routes for us. The location of the B&B is very convenient and the environment is elegant. The cafe next door is well designed and photogenic. It is a 5-minute walk to Lingyin Temple. The experience is great and highly praised. 👍
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Response from Property: Life is like a poem, full of splendor, and I look forward to the next meeting.
Guest User
Chinese-Style Zen Room (Double Bed)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The design of the B&B is full of Zen, antique, charming, quiet and elegant. The B&B also has a coffee bar, where you can drink coffee, bask in the sun and chat in the small courtyard at the door. It's very nice!
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6/8
Response from Property: Thank you for your choice, which gives our store the opportunity to add some color to your journey. Thank you even more for your recognition. In just a few days of meeting, your praise will be a great motivation for our work. Tingjian will also impress every guest with more and more attentive moments. We look forward to meeting you next time!
qiqi
Jingsi Twin Room With Tatami
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Clean, tidy and warm. I especially like the atmosphere. The owner is warm and gentle, giving you a homely feeling. The air conditioner has already been turned on for you before you even arrive. The hardware facilities in the house are first-class, and there are also many delicious foods around. I will come again next time.
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6/7
Response from Property: Isn't it a pleasure to have friends coming from afar? Because of meeting, we are happy!
斷捨離
Jingsi Twin Room With Tatami
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 7, 2024
This store makes me feel very comfortable. It has breakfast, the room is ventilated, the daily necessities are great, the environment is good, and it is close to the North Peak Ropeway. Climbing is easy and the air is good. I’ll bring my husband next time. Have a good walk
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our homestay! Your affirmation is the greatest motivation for our unremitting efforts. We will continue to improve our service quality in the future and look forward to providing you with a wonderful accommodation experience again! !
Guest User
Tranquil Double Bed Room (Minimalist Style + Bathroom Wet-Dry Separation)
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
It was the first time I went to Hangzhou Lingyin Temple to pray by myself. I arrived that evening and took bus No. 7 near Hangzhou West Lake to the terminal. It was a bit dark at night, so I arrived very late. Then I walked for five or six minutes to the hotel. There was a young girl at the front desk. She upgraded me to a room at the hotel, which was quite good. The hygiene inside was very good and I slept comfortably. It was less than three minutes to the right of the door to the entrance of Feilai Peak. It was very close, so I could go in early. There were not many people and it was very quiet in the morning.
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Guest User
Chinese-Style Room - Mountain-View (2 Beds)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
A very good homestay, very close to Lingyin Temple, no need to queue up to enter from the back door. The service of the homestay is very good, the style is simple Chinese, the room is very clean, and it is considerately equipped with hand soap and laundry detergent, as well as disposable slippers and bath slippers. The hair dryer is also from Lefen. The service is also very nice, the lady is very gentle, and will also give travel suggestions. The coffee house is very warmly decorated and the coffee is also very delicious. It is a homestay worth recommending, but parking is inconvenient, but you can make an appointment with the merchant in advance for parking. The service is very considerate and a good experience!
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6/7
Response from Property: Thank you for your stay. We also sincerely thank you for your love and recognition of Tingjian Alanruo. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise and look forward to seeing you next time!
Guest User
Jingsi Twin Room With Tatami
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The room I booked was a tatami, and I felt very safe and comfortable when I came in. The front desk was staffed by two cute girls, who were very nice and gentle.
The TV was a Xiaomi one, and you could watch Mango TV, Youku, and Tencent. The room was super clean and safe to live in. Various details were especially in place, for example, the fragrance of the shower gel and laundry detergent was very good, and the quality of the toothbrush was very good.
The soundproofing in the room was also very good, with basically no sound. And the location is very good, about a 10-minute walk from Lingyin Temple. If I have the chance, I will bring my family here.
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6/9
Response from Property: Thank you very much for your review of our homestay! Your affirmation is the greatest motivation for our unremitting efforts. We will continue to improve our service quality in the future and look forward to providing you with a wonderful accommodation experience again!
Guest User
Chinese-Style Zen Room (Double Bed)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
It is less than 100 meters from the entrance of Beigaofeng Cableway and less than 500 meters from Lingyin Temple. The location is excellent! There is such a cozy hotel at the entrance of the scenic spot, which is very enjoyable for us during our trip. It is quiet, peaceful, and full of Zen. It seems that the fatigue of the journey and the trivialities of life have been released. The day before yesterday, they will help guests carry their luggage and suggest travel routes. The breakfast is also very hygienic. This is a very wonderful stay!
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Response from Property: We are very happy to see your comments on our homestay. Your affirmation is the greatest motivation for our unremitting efforts. We will continue to improve our service quality in the future. We look forward to providing you with a wonderful accommodation experience in Tingjian Alanruo again!
Guest User
Chinese-Style Suite - Mountain-View
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The accommodation experience is very good, the details are in place, clean and sanitary, and the toothbrush is particularly comfortable. It is very close to Lingyin Temple, and it is also very convenient to eat nearby. The housekeeper is very considerate and I will come again next time.
Original TextTranslated by Google
Response from Property: Seeing your comments, the Alanruo housekeepers are very excited. Your satisfaction is only our starting point, and surprise and touching are our goals. Your good comments are both an affirmation of us and a great encouragement to us. We will definitely work harder and look forward to meeting you next time~
Guest User
Guiyuan Mountain-View Twin Room With Tatami
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Facilities: All
Sanitation: Clean
Environment: Good
Service: Good
Turn left and you will reach the Feilai Peak Cableway entrance in 20 meters. Turn right and walk for 5 minutes to Lingyin Temple. It is very convenient. Remember to take the bus to enter during weekend traffic restrictions. The environment is good and clean. There is a cafe next to it, so it is also convenient to order takeout. If you go to Lingyin Temple, this is the first choice for this homestay. Tingting and Xiaofa at the front desk are really good and patient.
Original TextTranslated by Google
6/10
Response from Property: Thank you very much for your review of our homestay! Your affirmation is the greatest motivation for our unremitting efforts. We will continue to improve our service quality in the future and look forward to providing you with a wonderful accommodation experience again! !