Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store)

Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store) Reviews

Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store)

No.318 Shixin Middle Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store)
Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store)Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store)Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store)
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Orange Hotel (Hangzhou Xiaoshan Yinlong Department Store) Guest Reviews

4.7/5
Outstanding
1357 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1357)
Positive reviews(1319)
Reviews with photos/video(189)
Friendly front desk staff(253)
Delicious breakfast(131)
Easy to get around(115)
Convenient parking(73)
Large rooms(67)
Many amenities(62)
Close to metro(56)
Convenient for shopping(48)
Negative reviews(38)
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Couples
15 review
4.5/5
Great
Posted on Apr 15, 2024
We like this hotel large room with comfortable bed, breakfast good and delicious. Reception staff were helpful
Response from Property: 親愛的客官,感謝你的入住和好評。您的滿意是我們前進的動力,小桔將會努力做到更好!我們期待您的再次入住,祝您生活愉快
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Aug 18, 2024
Good hotel for the money. Actually not much to complain.
Response from Property: Dear guest,I am sorry that we could not give you a perfect stay experience this time.
Anonymous User
Superior Room (2 Beds)
Stayed in Nov 2024
Business travelers
9 review
4.3/5
Very Good
Posted on Nov 10, 2024
The location is okay. It's next to the subway station. It happens to be the Yinlong Department Store. There are also a lot of restaurants opposite. The hotel is a bit old and the things are a bit old. The hygiene is OK, but there will be a little dust or scattered hair. You have to wipe it yourself. Check it out, the service is pretty good
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Response from Property: Your feedback is important to us, and we have investigated and rectified the health issues you mentioned as soon as possible. We are deeply sorry that the room cleanliness did not meet your expectations. We will strengthen the training and management of housekeeping staff, improve cleaning standards, and ensure that every room can welcome the next guest in the cleanest and most tidy state.
Guest User
Business 2-bed Room
Stayed in Oct 2024
Family
39 review
4.2/5
Very Good
Posted on Oct 7, 2024
The service attitude is very good. The room was not cleaned well at first, but the room change was handled immediately! There is free coffee and tea in the lobby. The location is also very good. It is close to the subway and there are many places to eat nearby.
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Response from Property: Xiaoju will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit and patronage again!
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Sep 6, 2024
This Orange Hotel has a good location, next to Xiaoshan Yinlong Department Store, and very close to the subway entrance. The main reason is that it has convenient transportation. It is about 300 meters walk from the subway entrance. His hotel is also owned by Huazhu Club. I used to stay in Jiji Hotel more often. The hotel looks a bit old from the outside, but the interior decoration and facilities are still OK. The double bed room is very spacious, with large windows and good lighting and views. Hotel buffet breakfast, 49 yuan per person. On the second floor is the gym and laundry room. Personally, I think the price/performance ratio is okay. On the first floor is the lobby with seating sofas and free tea. There are two disadvantages: 1. The washbasin on the sink is too small, and water easily splashes out. 2. You can hear the sound of planes flying above.
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6/10
Response from Property: Dear little host, thank you for choosing our Orange Hotel. We are very honored. Little Orange failed to bring you a comfortable stay during your trip. Little Orange apologizes deeply. As a member of Orange Hotel, we were unable to serve you. In our hearts, we feel very guilty and blame ourselves. We strive to improve our service and environment. Your satisfaction is our greatest pursuit. Xiaojuezi wishes you and your family good health and all the best.
Xiaoyi91
Superior Room (2 Beds)
Stayed in Sep 2024
Booked for others
71 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Not bad, just near the subway station, so traveling is very convenient. Next to it is Hang Lung Department Store. Haha, it’s not a bad first time to stay at the Orange Hotel. I’ll come back next time. Hahaha 🤣
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Response from Property: We pay attention to every detail and only hope to make your stay satisfactory and comfortable. We look forward to your coming again.
Wojiaowo
Superior Room (2 Beds)
Stayed in Sep 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Facilities: 🥰🥰🥰🥰🥰🥰 Hygiene: 🥰🥰🥰🥰🥰 Environment: 🥰🥰🥰🥰🥰 Service: Qianqian has good service!
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Response from Property: Seeing that you are so satisfied makes Xiaoju feel happy~ We are committed to providing every guest with a home-like experience and a warm and comfortable environment. Dear, look up quickly. Xiaoju has floated to the clouds. Since you are so satisfied, please remember to go home and see Xiaoju often. Xiaoju is waiting for you at home.
Xuezhongmeiaoxuelingshuang
Superior Double Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The service is heart-warming, and the lobby provides self-services such as snacks, coffee, and juice. There is a rich breakfast buffet in the morning. There is also self-service laundry and drying services. The transportation is convenient, with the subway exit 200 meters away. Shopping is also convenient, with Yinlong next to it. department store.
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Response from Property: Hello, dear guests! Thank you for your support and we are happy to provide you with a satisfactory stay experience. We will continue to work hard and look forward to your stay again!
Xueyingdousha
Family Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Hygiene: The aunt who cleans the house every day is very careful and is always clean every time she comes back. The fried rice with pickled vegetables for breakfast is very local style, and Miss Huamei at the front desk is very gentle!
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Response from Property: Seeing that you are so satisfied, Xiaojue feels happy ~ We are committed to providing every guest with a home-like stay experience and a warm and comfortable stay environment. Looking forward to your visit again
Guest User
Deluxe 3-bed Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel has a very good environment. It is in the city center, next to a large shopping mall and the subway station. The transportation is convenient and there is also free parking. .
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Response from Property: Thank you for your support and affirmation of Xiaojue. We will provide the most enthusiastic and considerate service to every passenger who comes to Xiaojue, and bring you a rare tranquility and comfort during your journey. Thank you again for your support and affirmation. We look forward to your next visit and wish you a happy life!
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Aug 10, 2024
The hotel has a very good location and convenient transportation. There are large shopping malls and food streets next to it, which is super convenient. The room is also very spacious, and Qianqian at the front desk is very welcoming. The hotel is creative, Orange🍊Hotel, all toiletries are orange flavored
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Response from Property: Experience a warm and comfortable stay. My dear, look up and see that Xiaoju has floated to the clouds. Since you are so satisfied, please remember to go home and see Xiaoju often. Seeing that you are so satisfied, Xiaoju’s heart is filled with joy~ We are committed to Provide every guest with a home away from home experience, Xiaoju is waiting for you at home
Fujiajie
Business Queen Room
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Good, good, good, very good. Good, good, good, very good. Good, good, good, very good. Good, good, good, very good. Good, good, good, very good. Good, good, good, very good. Good, good, good, very good.
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Response from Property: Dear guest, thank you for your stay and positive review. Your satisfaction is our motivation to move forward, Xiaoju will strive to do better! We look forward to your stay again and wish you a happy life!​
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Xiaojie's service is good, the equipment is advanced, the breakfast is very rich, every service staff is very considerate, and parking is free. It's a good experience.
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Response from Property: Meeting you is a kind of pure Zen. All joy comes from your satisfaction. We look forward to meeting you again. We will welcome you in a better way~~
Anonymous User
Business 2-bed Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Qianqian's service attitude at the front desk is excellent. The surrounding environment is very good. I will come back next time.
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Response from Property: Thank you for your support and affirmation of Xiaojue. We will provide the most enthusiastic and considerate service to every passenger who comes to Xiaojue, and bring you a rare tranquility and comfort during your journey. Thank you again for your support and affirmation. We look forward to your next visit and wish you a happy life!
Yinhecungu
Superior Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Overall it's pretty good, with convenient transportation. Xiaojie at the front desk and the front desk manager are very nice, and the service is warm and thoughtful. Stayed for three nights in a row.
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Response from Property: Satisfaction is just the starting point. Surprise and touching are our pursuit. A journey of a thousand miles begins with a single step. Wherever you can dream, you can also reach it one day. With your support in the future, Xiaoju will definitely get better and better. We Keep working hard and look forward to your visit again!