Hanoi Fiesta Grand Hotel and Spa

This hotel located in heart of Old quater,walking distance to many good local food, the room was clean and nice, the staff was nice and polite.

Staff was extremely friendly upon arrival. Breakfast was good other than I would have preferred more fruit. Air conditioning didn’t keep my room as cool as I would have liked, thankfully there was a fan. I loved the location!!

We stayed at the Ha Noi Grand Fiesta for 2 nights. We had a great time!!! The hotel staff was beyond accommodating, their customer service was well above standards. If we had any questions they were answered with multiple options. We even booked our three day two night cruise through them at a great price. We got the connecting room option and it was different than what we expected, but NOT in a bad way. They were two fulled sized rooms on the 9th floor. So basically we had the entire 9th floor of the hotel. Or 17 year old was beyond happy with this option!!! Now it is a boutique hotel, so it is small and while recently remodeled needs a few finishing touches. But I PROMISE you any and I mean ANY shortcoming of this hotel are immediately made up by the price point and the location!!!! You have every shop, restaurant, market whatever right outside the front door. You will walk A LOT! It’s so close to everything, you spend all day doing everything. We went to train street TWICE! It was that much fun. Pro-tip- download the grab app for anything further than walking distance. Much cheaper. The hotel organized our taxi from the airport to the hotel. It was nice having someone there with our name waiting to take us to the hotel. Leaving we got a grab. It was only $3 cheaper. So that tells you the quality of their services at the hotel. They don’t over inflate prices. Breakfast? Yes, and it’s great. Again the staff is above accommodating. You want your egg cooked a certain way, no problem. Consider it done. The bottom line of this review (if you have read this far) is that the hotel is we worth the money. I would highly recommend this hotel for anyone who wants to stay in Old Quarter.

The entire staff I came in contact with spoke excellent English and were super friendly. Their smiles and laughs were quite infectious. The breakfast was outstanding. The two cooks provided delicious choices of local and western dishes. The young lady, Thanh Chuc, bussing the dining area was a little dynamo keeping the tables cleared.

Staff was really friendly and helpful

The property itself is lovely and the staff were great and helped us book a trip to Ha Long. However, the roof bar is not open so we could not use that. There was never a mention of a Spa and we could not see one other than the ones on the street. It is also not on google maps for some reason so we did get lost trying to find it on the way home on our first night. A bit disappointing with the missing facilities as these were the reasons it was picked over other options.