La Siesta Classic Ma May

Awesome hotel at a awesome location

La Siesta Classic Ma May gave us a good first impression of Hanoi because they were the first hotel we stayed at in Vietnam for our 16-day trip. Great customer service! They have good breakfast buffet selection considering they have only about 54 rooms. We stayed at one of the executive rooms on the top floor with the sky bar above our floor. The room is classy and nice. Considering it is at the old quarter where space is a scarce commodity, the room is quite spacious. My friend stayed at another hotel in Hanoi just a block away. She told me the sewage system at her hotel is typical to hotels in the old quarter where you are not supposed to flush the toilet paper down the toilet; you need to use a hose to clean yourself first and throw the tissue paper to a bucket. And so I was prepared for that. Surprisingly La Siesta Classic May May's system is much better; we can flush the paper in the toilet. That is a bonus! The staff at the breakfast buffet were very efficient and super friendly. Dung Nguyen treated us like royals; she was basically our butler for our entire stay...from serving us at the breakfast buffet to keeping an eye out for our private car rides. We checked out from the hotel and stayed on an overnight cruise at the Halong Bay, but had to return to La Siesta Classic May May to be picked up by a pre-arranged car ride. When we went in to the hotel lobby to wait for our ride due to the rain, Dung came over and addressed me by my name! Now that's what I called customer service!! I recommend this hotel :)

Friendly staff, clean rooms, fantastic breakfast

The hotel is fantastic! Amazing location, great price, and they even gave us a free upgrade. The room was beautiful and very spacious, perfect for three people, with two separate rooms which was ideal for us. Breakfast was excellent, and all the staff were incredibly kind - from the receptionists to the valet and the breakfast team. Thank you so much, I will definitely come back!