West Lake 254D Hotel & Residence Reviews

rooms are nice and clean. hotel staff are kind and helpful. only a few dollars by taxi to Hoan Kien area. breakfast is good enough for me.

First day of arrival they can not provided the room type that we book they change from 3 bedroom type to single bed room for 2 room for us which we don’t like so next day we request to our booking room then finally they can manage to change for us .

We really love this property. Even though it is a bit out of the central attractions, but the public transport is so easy. The apartment is well maintained and clean, level up to Sommerset standard around the world. My only comments are the breakfast, which is served in a a japanese restaurant in the building. CHoices are very limited. If you dont like Japanese breakfast, then there is nothing else for you to eat. Overall, it's a good place to stay

The hotel is due to refurbish. Rooms has high window which can see a things. Bare in mind its a master bedroom. Carpert looks dirty. Parquet also came off and not safe for kids.

Good location good swimming pool big room good prices

The facilit is not new, but everyone there were warm and kind. The exterior of the building is not fancy, but I found it was coyz after two night stay.

Perfect location to approach to West Lake, and a great view. Clean and Cosy.

reasonable facilities for the price… the carpets need to be cleaned

Hotel not clean , staff ok.

There is a smell as you enter the door, and the decoration is old-fashioned, but the location is good, with West Lake behind it. There is a small shop not far from the hotel that serves very good Vietnamese noodles.

A clean room with a great view of West Lake. There are many coffee shops around the hotel, but not many restaurants. There are no massage shops nearby.

The location is good, next to the West Lake, the hotel is very cost-effective, highly recommended

The service is attentive and warm. The room is large and the bed is very comfortable. There is a refrigerator and a kitchen to meet your cooking needs. The only drawback is that the decoration is too old and the breakfast is terrible. There are too few choices. It is not recommended to purchase additional items.

Usually the accommodations are old. It’s uncomfortable because there are no slippers, irons, etc.