Rising Dragon Hotel

Front desk service is good. All questions were answered by their staffs.

This very small basic hotel is located a short distance from train street and around a 15 to 20 walk from the lake (depending on how many shops you browse in!). The hotel has maps which proved very handy without wifi, and there are lots of places to eat (although not up market). The staff/atmosphere is friendly and helpful. On more than one occasion we needed help with failed pick ups etc. it seemed as though nothing was too much trouble! Some rooms are better than others, so for a little more (around $12 AUD a night) the upgrade is worth it. Breakfast is basic but ok for around $5.50 AUD per day. However there is a lovely bakery very close by and an excellent coffee shop on the corner if you’d prefer coffee and a pastry.

The location of this hotel was perfect, right in the centre of Hanoi and a short enough walk for everything you need. A cheap hotel that did exactly the job for me and my partner, as we are currently traveling round country to country. The staff were brilliant, however the only thing letting this place down was the availability and ammenties that were to hand.

Helpful staff. Good location. No breakfast provided even though paid. Rooms are a bit small and not same as photos. Upgrade is required.

I booked and paid for a 'suite' but we were given just an 'ordinary double' that was dirty,untidy and not safe.As it was my very first day of holidays after 2 and a half years,like most of the people in the World,I did not want to argue and I just let it go. Only the location was good. The staff seemed not to really care about the issues and they were not of any help. The room was not cleaned to an average standard and they did not even wash or replace the mugs.The mini fridge was dirty and the flip flops too. The a/c was noisy and we could not really have a good sleep. I could go on for ages with the review but will now focus on the safety issues. I would give '0 star' if I could ,only for the safety. Safety first,no excuses. The balcony was messy and there was an a/c unit on the floor with some electrical wires sticking out,with a risk of getting some electric shocks.There also were an old table and a chair (we never went to the balcony,as we felt it was dangerous).Part of the balcony was dirty and with mould. In the shower box,there were flying and exposed electrical wirings connected to the boiler,that we felt to be a risk of electrocution while showering.So we did not shower but we ended up washing bit by bit using a sponge. You draw your own conclusion. PS . I have got prooves to support my review.