Anonymous User
May 1, 2024
The hotel is luxurious, but it is a bit old. The room is moderately sized, the toilet is separated into wet and dry areas, and the overall hygiene is OK. A small centipede was seen in the room, which is understandable because it is by the sea. The facilities are relatively old, the TV cannot project the screen, and the shower head peels and scratches my neck... Because my friend was already asleep at the time, and considering the language barrier, I didn't want to bother with it at night, so I reported it to Ctrip, and then Ctrip helped me contact the hotel. The answer given was that I could check out later, but knowing that we were here for tourism, we had to go out early the next morning, and delaying check-out was obviously the most insincere solution. In the end, Ctrip paid out of its own pocket to refund me a little compensation. The hotel manager apologized crazily when we checked out but couldn't give any substantial compensation. I really can't understand this. I should be more cautious when going out in the future. Scratching your neck is a small matter, but if it is scratched deeply or infected, the consequences will be disastrous...
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