Hotels near LensCrafters, Hayward

I stayed here Friday 11/29-Sunday 12/1 and was very pleasantly surprised. Check in/check out was quick and painless and the front desk clerks were friendly and accommodating. The hotel lobby has modern decor and is inviting with the delicious aroma of fresh popped popcorn available to guests, as well as fresh baked cookies, a bowl of apples and refreshing lemon water. Coffee is available 24 hrs. Our room was incredibly clean, comfortable beds and pillows. The heater worked well and I appreciated that this is a smoke free hotel and there is a recycling can in the room. There is a vending machine with your typical snacks. I do wish there were one or two healthier choices like nutri-grain or granola bars. There is a full breakfast bar including eggs, vege “meat” patty, potatoes, biscuits & gravy, pancakes, waffles, yogurt, bread, bagels, oatmeal-all with accompaniments. The hotel is not seen off the freeway but it’s 880 and 580 convenient. It’s close to the Bart Station if you wanted to stay out of S.F. and ride into the city. The hotel is maybe 15 minutes from Oakland International. This hotel is great if you have guests coming in for special a occasion. There’s a Starbucks within walking distance, and close to Castro Valley Blvd w/access to a variety of sit down family restaurants, mini golf, bowling and a local movie theater. I will definitely Be staying here again.

The staff was accommodating and courteous. They helped ensure I had everything I needed. The breakfast was always warm and well prepared. It is located a short walk from a grocery store and a Walmart. I will stay again the next time I am in that area.

Free parking , 2 hr early check in without paying extra fee. Rooms were clean , very comfortable beds. Union landing close by ,many restaurants can find any type of foods, shopping center just in case .

We made reservations here for one night specifically because we needed a very early ride to the airport, and the hotel had assured us that they provided this. We checked in at 9 pm, only to be told that the hotel didn't have a driver and we would have to figure out our 4 am ride on our own. We were stunned by this lack of courtesy, and thankfully we found a hotel down the road that provided the service we needed.

I'm a Platinum member and asked for a spacious King bed and usually get a high floor. This time, they gave me a first floor handicap accessible room with no body wash in the dispenser. When I checked in, they asked if I wanted a 4pm check out, I said yes. When I returned from lunch all of my personal belongings were missing from my room and the room was partially turned over. When I inquired what happened, they told me the person that checked me in didn't mark it as late check out but the funny part is my key card to access the room still worked after 1pm when she had said the system showed a 12pm check out. That in itself didn't make any sense. When I attempted to resolve the situation, I was told that there is no Manager on site and that there is nothing they can do. I could, however, come back at 11pm to talk to the Manager on the night shift and those were the only options until I called customer service. I still don't have this situation resolved as I had personal property in the room that's missing and have not heard back from anyone about it. I would stay away from this property until they get their staff properly trained and when they have management oversight on the weekends. I had to leave with the Managers information after an entire hour and I should have still been in the room for another 2 hours but due to a blunder by the staff, I was kicked out of the room and wasn't even offered another one to complete my stay at the booked time. Also, the customer service was horrible. All but the last lady that helped me get the information I needed to get out the door after dealing with this for over an hour while they were attempting to reach someone that could make a decision, to no avail.

A lovely hotel, very nice big room with a full kitchen. Sofa bed not the comfiest to sleep on and pillows aren’t great as they are too thick. Breakfast is ok, but the breakfast area isn’t big enough for all the guests. Swimming pool and whirl pool are great

The room was clean, relatively large, the surrounding environment was very good, and the hotel service was good.

My stay was great. I actually called the morning of my arrival because I wanted early check in (early check in cost applied and based on availability) because I was attending a conference at a nearby church. I was able to check in early and drop off my suitcase in my room. Also upon check in, they put my room on the quieter side of the hotel and also had a few extra foam pillows for me. I had put this note in the comments on my reservation. The room was clean. I could see the vacuum marks on the sofa (which tells me they vacuum that after every guest). The bed was super comfortable as all Hilton beds are. Shower was hot. I did not hear any noise from the freeway. I had no noise complaints. Everything was in working order. I needed a few papers printed out and I was not able to connect my laptop to the printer (company security on my laptop), Crystal (Front Office Manager) was able to print them out for me. I had a few meals at the hotel (menu pictured as of 1.21.23). Dinner: I had the chicken Cesar salad with beef barley soup, both were good.I think the chicken to salad ratio is off (probably can use adjustment to also save on food waste). Barley soup was good. The soup came with crackers. No bread came with the salad or soup. Breakfast: I had two scrambled eggs with fruit and bacon. To be honest, I think I accidentally ordered from the kids menu. 🤦🏽‍♀️. It was a perfect amount for me. I added avocado to my order as well. The fruit was fresh and did not look old (which was great). Parking: plenty of parking including some Electric Vehicle charging. The lots is shared with the Club next door. No issues with parking (break-ins, etc.). Overall the staff was great and ready to help. Food was good. Room was comfortable and relaxing. Thank you to the lady who checked me in and the gentlemen I spoke to over the phone. Everyone I encountered were great.

Very good hospitality. I have stayed at this hotel many times and always get a warm welcome from the staff. The staff at the hotel are so accommodating and friendly. The rooms are very nice and there is a good restaurant and bar. The hotel has a good spacious gym with a variety of exercise equipment. Very good location with a short walk to good restaurants and shopping.

The location of the hotel is close to the high-speed port and is convenient for going out. Also close to the outlet, not bad. The hotel has a swimming pool and gym facilities. Breakfast is also good, very rich. Provide wifi service. It may take a little trouble to install hot water. Ample parking is available. There is no place to go shopping nearby. There are a lot of gas stations.