Binjiang International Hotel Reviews
Binjiang International Hotel
No. 41 & No. 42 Binjiang International, Binhe Road, Hekou, ChinaView Hotel Details
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1 night
Binjiang International Hotel Guest Reviews
4.2/5
Very Good
509 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.1
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All Reviews(509)
Positive reviews(475)
Reviews with photos/video(80)
Convenient location(47)
Easy to get around(24)
Great location(22)
Large rooms(20)
Convenient parking(19)
Friendly front desk staff(18)
Many dining options(13)
Average sound insulation(11)
Negative reviews(34)
PITER
Single Room
Stayed in Apr 2024
Couples
7 review
Amazing
Posted on Apr 17, 2024
The hotel is very close to the Hekou Port, The location is very good, and a few steps downstairs is a breakfast shop and souvenir shop. Many restaurants, street foods around the hotel, very lively and bustling at night.
Room is OK but the toilet was not really clean
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant depar**ents of the opinions to improve the hygiene quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Hsu
Single Room
Stayed in Mar 2024
Business travelers
6 review
Great
Posted on Apr 6, 2024
Very friendly and helpful personnel. The location is good and very close to the border gate with Vietnam.
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Olivier Duchaufour
Standard Junior Room
Stayed in Apr 2024
Solo travelers
9 review
Very Good
Posted on Apr 21, 2024
don't speak any English even at the lobby. and completely don't care about what I ask
Response from Property: Hello, I'm really sorry, but a small place like ours cannot have an English-speaking front desk staff. Huazhu doesn't need the front desk staff to speak English either. In China, you can travel all over the country if you know Chinese.
Quynh
Large Single Room
Stayed in May 2023
Couples
8 review
Very Good
Posted on Jun 3, 2023
The hotel is very close to the Hekou Port, just a little walk to reach. There are many restaurants, street foods around the hotel, very lively and bustling at night
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Quynh
Standard Room
Stayed in Jan 2024
Friends
1 review
Very Good
Posted on Jan 25, 2024
I booked Binjang 3 times. It's comfortable, clean, nice, good-service
Bích Liên
Standard Room
Stayed in Dec 2023
Business travelers
7 review
Posted on Dec 5, 2023
Location is good, room is OK but the toilet was not really clean
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the front desk staff at any time. We are on call 24 hours a day to solve the problem for you. You can also directly go to the duty manager to handle it. We are deeply sorry for the inconvenience caused to you.
Guest User
Discount Standard Room
Stayed in Jun 2023
Solo travelers
1 review
Outstanding
Posted on Jun 23, 2023
Very comfortable and clean. The staff helped me print e visa. Very helpful and nice of them!
TrungHieu
Triple Room
Stayed in Apr 2023
Business travelers
3 review
Outstanding
Posted on May 23, 2023
Good and nice hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Single Room
Stayed in May 2024
Business travelers
35 review
Outstanding
Posted on May 14, 2024
An old hotel, very close to the estuary port, the hotel environment is good, clean and sanitary, very quiet at night, the front desk reception is very serious, very satisfied, worth staying!
Original TextTranslated by Google
Guest User
Standard Junior Room
Stayed in Apr 2024
Solo travelers
11 review
Posted on Apr 26, 2024
I was scared to death in the middle of the night. There were noises outside the room and someone knocked on the door. I really didn't sleep all night. The room was spacious and bright during the day, but it was too outrageous in the middle of the night, like **.
Original TextTranslated by Google
Response from Property: Thank you for choosing Binjiang International Hotel. We are honored to serve you. If you have any questions during your stay, you can contact the 24-hour service hotline at the front desk and we will handle it as soon as possible. The hotel is located on Binjiang Road, Hekou County, on the first floor of Binjiang International Building B, 411 meters away from the port (6 minutes). There are many dining and entertainment options around the hotel. We look forward to your visit again.
Guest User
Superior Standard Room
Stayed in Apr 2024
Other
6 review
Posted on Apr 5, 2024
The hotel is just a few minutes downstairs from the port, and a few steps downstairs is a breakfast shop and souvenir shop. The location is very good. I booked a deluxe large standard room, which was not expensive. The bed was 1.5 meters wide and the hot water was very fast. However, the sheets had holes and the air conditioner was too noisy.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to disappoint you in what should have been a pleasant trip, and thank you for pointing out the shortcomings of our hotel's service. We attach great importance to your feedback and will communicate with relevant depar**ents to make improvements based on the issues you mentioned. Looking forward to your visit again.
LLX-V
Discount Standard Room
Stayed in Mar 2024
Business travelers
8 review
Very Good
Posted on Apr 9, 2024
This should be a hotel with a good location at the river mouth. But the door could not be closed on the first day. The lights outside the window of the room I moved to were very bright. The service was average. Yes. Most of the rooms in this hotel cannot see the other side of the river. You can take a look at the one downstairs. If you want to see it, you can consider it.
The overall evaluation is average.
Original TextTranslated by Google
Response from Property: Thank you for choosing Binjiang Hotel as your accommodation for this trip and sharing your stay experience with us. We are deeply sorry for the poor experience you have had during this stay! We will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to seeing you, your family and friends again.
Quanwangtongmingxiannvmiaomiao
Standard Room
Stayed in Mar 2024
Friends
34 review
Posted on Mar 26, 2024
The location is okay and the bath water is very flush! When I checked in, I met a staff member at the front desk whose service was very poor. When you talked to her, she didn't even raise your eyebrows and didn't pay attention to her!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room
Stayed in Mar 2024
Couples
27 review
Amazing
Posted on Mar 9, 2024
The room is large, the bedding is very clean, and the bath water is really, really big. The location is great, right next to the port.
Original TextTranslated by Google
Response from Property: We are very sorry that you had an unpleasant experience at our hotel. Your feedback is very important to us and we sincerely appreciate you taking the time to provide your feedback. We understand that your expectation was to find a clean, comfortable and well-equipped accommodation and we deeply regret that we did not meet your expectations. Please believe that we will take your every suggestion seriously and hope to provide you with better services.
Guest User
Standard Room
Stayed in Mar 2024
Family
16 review
Great
Posted on Mar 11, 2024
There is a parking lot. When you come out, you ask for a ticket at the front desk, and the parking fee is free. The parking lot attendant is very polite and enthusiastic. It is said that it is best not to drive out at night, otherwise it will be difficult to park when you come back. The hotel service is also very good. The cleaning girl is very polite and enthusiastic, with a smile. The location is very good. Turn left when you go out and you will see Vietnam across the street. You can reach the port within a few steps.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of our hotel. If you have special requirements (such as a quiet room), you can book in advance and inform the hotel front desk staff. It is our responsibility to provide you with satisfactory service. We look forward to your visit again. We will do our best to provide you with satisfactory service. You provide better service!
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