Hotel Nikko Saigon Reviews

Response from Property: Dear Valued Guest,Thank you very much for your continued loyalty and for sharing such thoughtful feedback.We are delighted to know that you have enjoyed staying with us over the past two years and that so many aspects of your experience have been perfect.We truly appreciate your detailed comments regarding our Spa pricing and fitness facilities. Your observations about the treadmills and gym equipment are very valuable, and we will certainly share them with our management team for review and improvement to better meet our guests’ expectations.Your suggestion helps us to continue enhancing our services and facilities in line with the standards of Hotel Nikko.We look forward to welcoming you back again soon and hope to provide you with an even more satisfying experience on your next visit.Warm regards,Hotel Nikko Saigon

Response from Property: Dear Rambo M,Thank you very much for your glowing review and for choosing Hotel Nikko Saigon for your stay. We are truly delighted to hear that you had an exceptional experience with us.It is wonderful to know that our team, especially Travis at the front desk, provided you with attentive and helpful service. We are also pleased that you enjoyed the elegant ambiance of our lobby, the live piano music, and our diverse, high-quality breakfast offerings.Your kind words about our location and room service mean a lot to us. We strive to deliver excellence in every aspect, and your feedback motivates us to continue doing so.We sincerely appreciate your recommendation and look forward to welcoming you back on your next visit to Ho Chi Minh City.Warm regards,Hotel Nikko Saigon

Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you found the cleanliness and service to your satisfaction, and that the presence of Chinese-speaking staff was helpful during your visit.We also appreciate your comments regarding the facilities and environment. Your input is valuable to us, and we will take it into consideration as we continue to improve our guest experience.We truly appreciate your stay and look forward to welcoming you again in the future.Warm regards,Hotel Nikko Saigon

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review and for giving us such a fantastic rating!We’re delighted to hear that you had a great experience at our restaurant. Your positive feedback truly means a lot to us and serves as a great motivator for our team. We strive to provide exceptional service and delicious meals, and it’s rewarding to know that we succeeded in making your visit enjoyable. We look forward to welcoming you back soon and hope to provide you with another outstanding dining experience.Thank you once again for your support!Best regards,Hotel Nikko Saigon

Response from Property: Dear Tanent Yong, Thank you for staying with us and taking time to share your experience. We are glad to hear that you enjoyed your stay with us. Thank you also for good comments regarding of our staff and breakfast. We look forward to welcoming you back in the near future.Sincerely,Hotel Nikko Saigon

Response from Property: Dear Valued Guest, Thank you so much for returning to stay with us and for sharing your kind feedback.We’re delighted to hear that your second visit was just as enjoyable, and it’s truly rewarding to know you plan to come back again. It was our pleasure to arrange afternoon tea for you upon arrival, and we’re glad it added to your comfort.We’re especially happy to hear your compliments on our breakfast buffet—your recognition of the variety, including fresh coconuts and juices, means a lot to us. Providing memorable and thoughtful experiences is what we strive for, and we’re so pleased we could meet your expectations again.We look forward to welcoming you back for your third stay in the near future!Warm regards,Hotel Nikko Saigon

Response from Property: Dear Hakief,Thank you for sharing your feedback regarding your time at Hotel Nikko Saigon!Your satisfaction is our top priority, and we are very pleased to receive your comments about our warm services. Thank you for your trust and we hope to have you again very soon. Sincerely,Hotel Nikko Saigon

Response from Property: Dear Morgan Tobias Simon,Thank you very much for taking the time to share such a wonderful review of your recent stay with us.We are truly delighted to hear that you enjoyed every aspect of your visit—from the warm welcome at the door and refreshing drinks upon arrival, to the comfort of your luxurious room and the thoughtful evening turndown service. It brings us great joy to know that these small touches contributed to a memorable experience.We’re also glad that you found the location convenient, and that you enjoyed our breakfast offerings, especially the freshly prepared phở and omelettes. Our culinary team will be pleased to know their efforts were appreciated.Your kind words are a great encouragement to our entire team. Knowing that you would return "in a heartbeat" is the highest compliment we could receive.We sincerely look forward to welcoming you back again soon.Warm regards,Hotel Nikko Saigon

Response from Property: Dear _LeeFamilia, Thank you very much for sharing your experience with us. We're truly pleased to hear that you received such outstanding service, especially from Mr. Lee and his team during a difficult situation. It's always our priority to provide support and care, no matter the circumstances, and we're glad our team could assist you when it mattered most. While we're sorry you didn't have the chance to enjoy all of our amenities, we're happy to know you enjoyed the breakfast. We hope to welcome you back in the future for a more complete experience.Sincerely, Hotel Nikko Saigon

Response from Property: Dear Valued Guest, Thank you so much for your kind review! We're thrilled to hear that you and your family had a pleasant stay with us. It's great to know you appreciated our clean facilities, convenient location, and easy access to the shopping mall. We're especially glad our staff made you feel welcome and supported throughout your stay. We truly hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Nikko Saigon

Response from Property: Dear Value Guest,Thank you for sharing your thoughtful review. Your positive feedback about our friendly staff, clean facilities, and quality breakfast truly means a lot to us and serves as a great motivator for our team. As we strive to provide exceptional service and delicious meals, and it’s rewarding to know that we succeeded in making your visit enjoyableWe also appreciate your feedback on the location. While we're in District 1, we understand that some attractions require a short ride, and we’ll continue working on ways to make local travel more convenient for our guests.We look forward to welcoming you back soon and hope to provide you with another outstanding experience.Thank you once again for your support!Best regards,Hotel Nikko Saigon

Response from Property: Dear Jack, Thank you so much for your wonderful review! We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back for another memorable stay in the future!Warm regards,Hotel Nikko Saigon

Response from Property: Dear Phoenix C7, Thank you very much for rating your recent stay at Hotel Nikko Saigon.We are truly grateful for your time and feedback.It is always our pleasure to know that our guests had a pleasant and comfortable stay.We sincerely look forward to welcoming you back in the future.Warm regards,Hotel Nikko Saigon