The front desk staff were really enthusiastic and provided excellent service. I arrived early in the morning on a flight and dropped off my luggage. By midday, they had prepared my room and called me to let me know, which I really appreciated. I stayed for two nights and met three different front desk staff members, all of whom were great. The hotel's location is also very good; all my tour group meeting points were within walking distance. There's also a WW supermarket and many Chinese restaurants nearby. I even got to see the New Year's Eve fireworks. Overall, it was a very good stay. The only minor downsides were that the showerhead in the bathroom was fixed to the ceiling, which wasn't very convenient, and the room's cleanliness was only so-so, which might be a common issue with older hotels in Australia. Overall, I recommend staying here.
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